I have just downloaded ios 7 and now my ibooks is not me default PDF reader. It is not recognised at all when it comes to using a PDF file and this is not good as I have folders on ibooks which I wish to add to but now cannot
I would like help as I cannot find another app that works where it will store files in folders
I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue.
Similar Messages
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I have just downloaded iOS 7.0.2 to my iPhone, but now I am stuck in the icloud agree to terms & conditions, i press agree and nothing happens, it just says confirm, I press agree again and nothing, which means I am locked out! Any ideas
There's a discussion here with several possible solutions to this that you can try: https://discussions.apple.com/thread/5321627?start=0&tstart=0.
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hello hi, i just won't to ask, if there has been any changes on how to find a stolen phone, did some one come up with a fare and good solution, new Apps. as it is not fare at all when some one could use it for free and there is a lot of things could be done to this condition, no one seem to care,
i have a story about my sister, am talking on her behalf, she got stolen her phone at a caffee when she just come from a horeble exam, she was very mad and having haedace for not doing well at the exam, i ask her if we could have coffee before we go home, once she sate; while i was getting the coffee for her, some one snicked to her pocket and took the phone, immidatly she feelt it and went on to searching, but nathing was hopefull. what makes it more heart braking is that she worked day and night just to buy the phone and pay for her books and so on as a student. she use to work 16 houres a day before she had to start school. 8 houres in one place and then to the other place. and she was always demanding for more houres to work; one day her boss saw her on her other job and she was serprised to see her and saied OHhh my God Milly if you work like this, i wonder if you servive, how could you also ask for more houres, My sis had to do it she has no parents or any thing, well the phone was taken after only two months of having it. the sad thing is she stile dream having it even though she can't think of buying againe. well me i have tryed a lot of things but i know some were out there there is a solution for people like this, it is not always fare for some one who has payed up to 800 to just loose his ......
ThnksI'm sorry, but your sister, unless she had already turned on the "Find my iPhone" feature and the person who took the phone has not disabled it, is out of luck. She should report the theft to local police authorities, including the serial number of her iPhone. While her experience is unfortunate, there are good reasons why Apple cannot do anything else about it.
I hope she gets her phone back.
Best of luck. -
I have just downloaded IOS 7 and need the new iTunes 11.1 to be able to use my iPhone on iTunes but I need the new mac software update OXS 10.6.8, but my mac doesn't need or have an update what should I do! I'm upset :'(
If you are in recovery mode, your stuff is already gone. Restore the iPhone
using iTunes on the computer you usually sync with. Then restore the
backup of your iPhone, redownload your purchases as neede, and sync
your music from iTunes/iCloud, and your pictures & contacts from the
programs you sync them with. -
I have downloaded an iOS update on my iPad air2 but it has locked the screen and I can only see the iTunes symbol with a white arrow and a padlock below it. I have tried turning the iPad off and on but the same screen reappears. Has anyone had a similar problem?
What that symbol indicates is that your iPad has gone into recovery mode and now it needs to be restored in order for you to be able to use it again. You can reboot from now until the cows come home and it will not do any good.
You do indeed need to plug your iPad into your computer and use iTunes to restore the device.
Use iTunes to restore your iOS device to factory settings - Apple Support
Just in case you need to use recovery mode.....
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support -
Ive recently downloaded it after my ipod said too and now my ipod wont connect too app store or imessage and etc.
it also says my back ups are corruptedFaceTime, Game Center, Messages: Troubleshooting sign in issues
iOS: Troubleshooting FaceTime and iMessage activation -
I have a problem with my wi-fi cant get to work, I will pick a server then they ask for a password, to my knowledge this has never been asked in the past/ This happened with I installed OS7. A friend in CA was able to connect but when I returned to AZ I have not been able to setup the Wi-FI.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Just downloaded iOS 5 update to my iPhone4. One new feature is ability to access photo app directly from lock screen by tapping "camera" icon. Camera icon does not show up on my lock screen. Help?
Press the home button once to wake the phone into lock mode. Then press it twice while in lock screen and you will see camera button to right of slide.
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I have just bought a new iphone 4 as an upgrade to my iphone 3GS. How can I transfer all my apps including saved levels in games etc. and data and folders to the new iphone 4 and keep facetime etc on the new iphone 4. When I have done this for someone else they got all their data etc but lost the Face Time App and teh iphone 4 looked like the iphone 3 screen.
There is no FaceTime app for the iphone, FaceTime is built into the iOS. Follow the directions here:
http://support.apple.com/kb/HT2109 -
I Have just downloaded the latest upgrade (through software update) and now my Mac Book Pro will not boot up !! how can I get out of this ?,
Try starting in safe mode:
Ciao. -
I have just downloaded firefox 3.6.11 and adobe flashplayer update and adobe reader update. Now I cannot get firefox to open. I have tried removing Firefox but when I try to do that it says that I need to close firefox - but of course it is not open. I have waited a long time but nothing has happened so I am getting desperate Thanks -- Jerry
Do a clean (re)install:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
I have just downloaded the latest update for itunes and now my ipod is not recognised and my ipod is showing a usb cable and itunes logo please help me.
Try the troubleshooting here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
Have just downloaded iSO6 to my ipad and now facetime will not work properly. It will take incoming but will not allow to make a call. Could anyone offer suggestions to the problem please?
Hi Deb,
Deauthorizing all is definitely the way to go. You will just need to authorize your computer again after, as well as your husband's.
Here's some additional information on deauthorizing all:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/ht1420
I hope this helps!
- Ari -
i have just downloaded the latest update for Pages on my iPad and now it can no longer open up documents in iCloud and then just shuts down. What The.
Before the reset quit Pages like this:
Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app. -
I have just downloaded all of my music into the new itues, however; all of my music has an "!" but it and I get an error that says " original file can not be found".
How do I get my music back?Ok, I had a glitch, forced to restart, and lost my train of thought.
Reinstalling iTunes should fix the major issue that might have gone wrong, perhaps your explaination points will disappear and everything will be peachy again.
But if they don't, you can open the XML file in iTunes Folder using a Text edit program to see what the common pathname is to the iTunes Music folder or where your content is located.
If you moved the itunes folder, it needs to go back.
I can't download iTunes to my Vista virtual machine to test it out right now because iTunes is down, so I can't verify the pathname, perhaps your issue and the iTunes being down are related somehow?
You don't want to import all your music again, but it's a option, but you lose all your playlists, that's what I'm trying to recover.
If oyu don't have a whole lot of playlists, then simply select all the explaimation point music and delete, select File from the menu and import your itunes folder again.
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