I have just got iPad Air and I cannot get the free pre installed apps, I have gone into App Store and these apps are asking me to pay for them ?
Can't get iWork etc for free, when I try to install from App Store they are not free?
that is correct - what works in you ipad/iphone will not work in your macbook
i bought pages for my ipad/iphone - it works on my ipad and iphone but will not download and install in my Macbook
Similar Messages
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Have just got Ipad air do i need to get antivirus or protection
does ipad air or ipad air 2 need antivirus protection?
No. An iOS device cannot get viruses or other junk.
~Lyssa -
I have just got iPad and am trying to download my music from iPod , I ran out of space so bought some more gb on icloud!!! I now have 55gb and have 54.6gb to use, my iPad says I have no space left!!! How do I xfer gb from icloud to my iPad to continue to download my music from iTunes etc????
Welcome to the Apple community.
The storage you who have purchased is iCloud storage, it is not extra storage on your iPad, you cannot add extra storage space to your iPad. -
I'm trying to download some purchased TV shows to my iPad Air. I keep getting the dreaded Download Error Tap to Retry Message. I've signed out of iTunes and back in. I've updated my software. I have plenty of room for them on the Air. We are taking a long flight this week, and I wanted to have something new to watch. I've read through lots of threads on this but I can't seem to find a good solution that I haven't tried.
If I can get them to download them on my iMac computer, can I then transfer them to my iPad? How is this done? (Please pardon an older lady's ignorance, and thank you for any assistance!)
JodyHello jody5758
Continue your troubleshooting with the article below. IT will walk you through checking the Date & Time as well as checking the settings of your router to ensure a proper connection.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
-Norm G. -
I have a 32 gb ipad air but need to get the songs I have stored in iTunes on my old iMac onto the ipad air or stored somewhere else. I have over 10000 songs on there which is 30.47 gb. far too much to put on my ipad air. How do I get them off my old iMac which has no internet connection ? And where do I put them. Any help would be appreciated
No I don't have another computer. I was thinking initially I would put them on my ipad but since I don't have enough gb maybe I can store them in some cloud thing? Sorry am a bit of a Luddite when it comes to all this. I just need to have them stored someplace and accessible to play when I need to. Thanks for your help.
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My ipad air was bought and activated AFTER September 1st (activated December 25th) and I downloaded pages, keynote and numbers. I then changed my Apple ID as the password no longer worked, These apps had to be deleted as I needed to update them. Now I cannot get the free version on my ipad. I have searched the internet to see if there is a solution, and I found a few but unfortunately none have worked. I desperately need these apps as my iPad is used for school. Is this an issue I should take up with the apple support centre or something? Please help! Thanks
How to get all the iWork apps, iPhoto, and iMovie for free on an eligible iPhone or iPad
http://www.imore.com/how-get-all-iwork-apps-iphoto-and-imovie-free-eligible-ipho ne-or-ipad
Cheers, Tom -
When trying to update apps an invalid apple id show up and I cannot get the apple id to update to the same id, I have restored, restored as a new phone, I have been into the manage I am at wits end after 7 hours on hold and working with techs.
Finally got through to tech support and found someone who seemed to know what was going on, he walked me through and using appleid.applesupport got me to a point where i could get a new password for the apple id that kept showing up.
I think you were on the right trail and I want to say thanks for your help. Much appreciated
ccl43 -
I have an iPAD2 and an iPAD mini and tried to upgrade to IOS 7.0.6 but both froze and I had to restore to factory setting (backup also did not work!). I was able to get most of my purchased books and apps from iTUNES (through my computer) but lost all magazine subscriptions. iTUNES is asking me to pay for them again. Has anyone else had a similar problem and do you know how to restore the subscriptions without paying for them again?
Thank you!Thanks for the feedback. The applications were there but the magazines themselves could not be downloaded without paying... What I had to do was go in the application and find the "restore purchases" button. It was hidden within the account settings but it solved the problem!
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I have the 10.7.4 and I cannot get the Flash Player ,, please help me.
I have the 10.7.4 and I cannot get the Flash Player ,, please help me.
If you downloaded it, it's likely in your Downloads folder as a Disk Image .dmg. Just open it and intall Flash player and restart your browser. Everything should work.
Clinton -
I just purchased ExportPDF and I cannot get the website to load
I just purchased ExportPDF and I cannot get the website to load on my computer to sign in. I tried to export a PDF to convert from the program on my computer and get the "An error occurred while signing in" message. The tab for the website is the only Adobe page I cannot load.
Thank you so much for the help. I had to enter my complete email address using me.com added to my sign in name and then after I got to the next page to enter the settings, I changed the address to not include the me.com information. From there everything went through just fine. This ended about a week of frustration trying with many folks at the Verizon Store to help me. I'm so grateful for your help.
Jim -
Hello, I just bought a 2013 Mac mini and I cannot get the sound to output to my Dell U2713HM monitor. I went to sound output but even though my Dell shows up there when I select it there is no sound output to it. I am using a mini DP to DP cable...Any ideas? Thanks
Hi Alxx911, and John Hammer1. After reading John's reply - " You can plug something into it's headphone jack. though" . I thought i'd try out of curiosity. I plugged in some headphones. I didn't expect anything to happen and nothing happened. The audio jack is for the Dell soundbar which is optional.
Here's a direct copy and paste from the users manual: Section About Your Monitor.
Attaching the Soundbar AX510 / AX510PA (Optional) CAUTION: Do not use with any device other than the Dell Soundbar. NOTE: The Soundbar power connector (+12 V DC output) is for the optional Dell Soundbar AX510/AX510PAonly. To attach the Soundbar: 1. Working from the back of the monitor, attach the Soundbar by aligning the two slots with the two tabs along the bottom of the monitor. 2. Slide the Soundbar to the left until it snaps into place. 3. Connectthe Soundbar with the DC power connector. 4. Insert the mini stereo plug from the back of the Soundbar into the computerís audio output jack. For HDMI/DP, you can insert the mini stereo plug into the monitorís audio output port. If there is no sound, check your PC if the Audio output is configured to HDMI/DP output.
This monitor has no speakers. (Like John Hammer1 mentioned). The no speakers feature was one of the reasons I chose this monitor.
Good Luck ! -
Does anybody know why my home sharing would stop and I cannot get the Apple TV to recognise the ID or possibly the password? Nothing was changed and it stopped. Now I've done everything including new apple ID and password but it still wont connect.
Either the most recent updates to iTunes or the Apple TV have changed connectivity to one another. Review the following link as the configuration presented may not be the same as yours but the concepts are the same. Once completed, you will have connectivity back.
Solution for Apple TV 2, Xfinity router, Ethernet connection and Home Sharing -
i just received my macbook from the apple store and can't get the track pad to swipe at all it will scroll up and down but no other features work!! all works on the magic mouse though!!
any help would be greatly appreciated>Preference>Trackpad.
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Photo Stream unavailable on my updated Apple TV, and I cannot get the Terms of Service to load on my iPad. What should I do?
Take the ATV to a friends house and restore via iTunes on their computer.
Take the ATV to an Apple store and restore via iTunes on a computer there. -
I purchased Adobe sc6 master collection from software city and i cannot locate the redemption code, but I do have the serial number for mac, do i still need the redemption code and where would i find it?
Hello,
please have a look there: https://helpx.adobe.com/x-productkb/global/redemption-code-help.html
>>> Redeem your redemption code in three easy steps.
Hans-Günter
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