I have just upgraded to OSX mavericks and now scanner isn't working - every time I try and open the application it won't open and says that it has had to quit unexpectedly. Any ideas what i can do?

So, my Epson Scanner V37 - lovely scanner - having just moved my home office to another room, and then upgraded to Mavericks - the scanner software won't open. I've reloaded the scanner software. I really dont' know what to try - please can somebody suggest something?

Do you have the lastest driver from Apple? Check here on the Apple Downloads for Printers.

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My copy of acrobat corrupted so i uninstalled it - now I cannot download a fresh copy as my app manager says i already have it - every time i try to click the download button app manager opens, and has no feature to reinstall

my copy of acrobat corrupted so i uninstalled it - now I cannot download a fresh copy as my app manager says i already have it - every time i try to click the download button app manager opens, and has no feature to reinstall - please help, how do i do a manual install?

Hi cija,
Please try the solution 2 and 3 mentioned in the KB : http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Regards,
Rave

I have just upgraded to OSX Maverick and now my Apple TV has taken over my iTunes videos. I have tried turning off homeshare and iHave gone into system prefs and disabled the remote, but the problem persists. Any ideas.

After upgrading to OSX Maverick my Apple TV has taken control of my iTunes videos insisting I have to watch it on my TV. I have tried disabling home sharing on iTunes and on the Apple TV menu, I have also checked the disable Infrared facility in Systems Prefs Security. Even if I put the Apple TV in standby as soon as I hit a key on my iMac, Apple TV comes back on and on my Itunes screen I get the Apple TV logo imprinted on the screen, meaning I can no longer watch it on my MAC, I have run out of ideas. Can anyone help.

I think you're headed the right direction. There is an AirPlay icon (on mine it is up near the play/pause controls) that I believe is used to set the default desitination for the video to play.
I'd never seen your issue before, but opened iTunes on a recently-upgraded-to-Mavericks MacBook and it did exactly as you described. While the video was loading, I switched the AirPlay option to the computer instead of ATV and it began playing locally (after a delay as you'd mentioned). I then read this page, which is actually quite old: http://forums.macrumors.com/showthread.php?t=1091073, which lead me to the icon near the play/pause button. It now has Computer selected on it, and defaults to play locally instead of the ATV even after quitting and reopening iTunes. I hope that is helpful.

I have just upgraded to OSX Mavericks and I have an annoying issue, this happened after I used clean mymac app and do some routine scanning. After it was done, I have noticed that Preview app doesn't work anymore, it just keeps crashing up until now

Anyone having issues of Preview.app crashing in OSX Mavericks?

Chonggi wrote:
Anyone having issues of Preview.app crashing in OSX Mavericks?
No but CleanMyMac ca cause destructive issues to your system. I would recommend uninstalling it completely as per the Developers instructions, and if Preview still is not working, then chances are good that CleanMyMac has corrupted it and you may need to reinstall Mavericks (after backing up your system)
Cheers
Pete

Hi, I am trying to update an iPhone 4 from iOS 4.3.3 to iOS 7.0.4, and every time I try to update it comes up with an error message saying that there was a problem because the network connection was reset. Is there any way I can get past this and update?

The full message said:
There was a problem downloading the software for the iPhone "Judy's iPhone 4". The network connection was reset.
Make sure your network settings are correct and your network connection is active, or try again later.
I am trying to update the iPhone for my grandmother, Judy, as I am leaving for Paris on Wednesday night and we want to have Facetime installed on her iPhone before then, so we can stay in contact with each other. It is the simplest way for this to happen but the program simply will not allow me to update her iPhone.
Is there any way to get past this error and update her iPhone? Any help will be greatly appreciated.

Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa

I have to force quit EVERY TIME I try to exit the application & my ADDONS are missing from my tool bars

I have upgraded to version 4. It's great because it's fast. BUT after about two weeks it refuses to quit. I have to force quit EVERY TIME! AND....my addon toolbars existed for the same amount of time and then POOF - gone. They still live in the addon "section" but I can't use them from a toolbar anymore.
Please FIX IT. I am very frustrated!
I have tried clearing my history and it still doesn't work.

See [[Firefox hangs]]
If you issue is resolved by this post please click Solved it! so we can assist others.

So, my ipod touch 4th generation has stopped working. every time i plug it into a wall or an outlet, it will regester that it has been plugged in, but it will not charge, and trurn on. does anyone have any suggestions? thank you.

my ipod touch has stopped working. I will plug it into a wall, or computer, and it will register that it is plugged in, but it will not charge and turn on. does anyone have any advice? thank you.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I just bought a macbook air, and every time I try to download a program outside of app store it says that I don't have enough space in the disk

Macbook Air 10.10.2 OS X Yosemite
Memory: 4GB 1600 MHz

You can return a new Mac within 14 days of purchase.
Return it and get another one With at least 8GB RAM.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273

I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet. I get a dialogue box saying the QuickTime plugin has failed. I have tried to download the latest plugin but this doesn't work. Can anyone help?

I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet using either Safari or Firefox. I get a dialogue box saying the QuickTime plugin has failed. Can anyone help?

Is this what you downloaded: iTunes 10.7?
When the update fails what if any error report do you get, specifically? Please do this before trying again:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

HT4759 I just updated my iPad to the new ios and now it won't let me use iCloud. I have been in my settings and it says I need to agree to the new t&c's but when I click to do it my device freezes. Any Idea what I can do as I can't download new app either

I just updated my iPad to the new ios and now it won't let me use iCloud. I have been in my settings and it says I need to agree to the new t&c's but when I click to do it my device freezes. Any Idea what I can do as I can't download new app either

Sorry. There's nothing anyone can do. The current version of the facebook app will not run on 4.2.1. The iPhone 3G won't run anything higher than 4.2.1. You're stuck.
Maybe it's time to buy yourself a new iPod Touch.

TS1389 I've purchased an album through the itunes store and every track plays except one which continually asks me to authorise my computer. I've tried all the steps suggested above but still no joy. Anyone have any ideas what i can do next? Thanks Pa

I've purchased an album through the itunes store and every track plays except one which continually asks me to authorise my computer. I've tried all the steps suggested above but still no joy. Anyone have any ideas what i can do next? Thanks Paul

Sounds like you have a "damaged track" or "damaged file".
This worked for me today downloading Kendrick Lamar's new Album "good kid, m.A.A.d city".
My situation: I bought the album today for my Mac, MacBook Pro, iPad 2, and iPhone 4S devices.
Issue: One song (only on my MacBook Pro) would not play, instead display "
EX: left"
Solution: 1. Manually delete the song (giving you the error) permantly from the authorized computer.
2. Open iTunes, Click iTunes Store (left sidebar), and locate Quick Links and then click Purchased to proceed.
3. Click "Not On This Computer", find the song that wouldn't play, and re-download it again.
4. Check your Music Library for your song (Should download inside the associated album) and hit play.
EX: (Song I purchased that wouldn't play because of authorization, playing)
Enjoy!

I recently reset my phone and I have been asked to activate my iphone but I don't know either my email or password and I cannot get on to my phone any ideas what I can do

I recently reset my phone and I have been asked to activate my iphone but I don't know either my email or password and I cannot get on to my phone any ideas what I can do?

Hi Meganmay22,
Welcome to the Apple Support Communities!
It sounds like the iPhone is in a status called Activation Lock. Please use the following article for information on Activation Lock; it includes information on locating your Apple ID.
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
Have a great day,
Joe

Hi my iPhone does not have reception. I have tried the sim in a different phone and it has reception. Any ideas what I can do

Hi my iPhone does not have reception. I have tried the sim in a different phone and it has reception. Any ideas what I can do

try these things
-reset your network by going setting> general>reset>reset network setting
-toggle airplane mode on and off
-then back up your information and then restore as new.
-still no service then if your within your limited warranty apple can replace it for nothing if not it is 199$ for replacement

I have had Aperture since 1.0 and bought every upgrade. Now I want to transfer the software to my new iMac but I have to enter the original Serial number that I cannot locate. Any ideas what i can do, please?

I have had Aperture since version 1.0 and bought every upgrade. Now I want to transfer the software to my new iMac but I have to enter the original Serial number that I cannot locate. Any ideas what I can do, please?

The original serial number should be in the box with the installer disk.
If you cannot locate the serial number, contact Apple for a replacement serial number. You will need to provide a proof of purchase.
See: Pro Application Replacement Serial Numbers
Regards
Léonie
P.S. The menu command "Aperture > About Aperture" will show you your Aperture 3 serial number on your old mac, but not the previous serial numbers.

My mac air is re-starting several times during the day, anyone have any idea what I can do to fixed it

My mac air is re-starting several times during the day, anyone have any idea what I can do to fixed it?

I was having this problem while still using Mavericks -- it started after a Mavericks update last spring. During the initial Yosemite beta runs over the summer, it seemed to be fixed, but after the official launch in October, I had all sorts of problems keeping connected. Its gotten a little better, but still happens to at least one of my devices every day. Weird that we still cannot figure out why the connection keeps dropping on some devices, but not others, and then the next day, one of the devices that didn't disconnect the previous day will disconnect, but the ones that did disconnect, stay connected. It's just sloppy, poorly written software for technology that isn't working the way it should. If you turn off Continuity and Handoff on all your devices, you will probably see that everything stays connected. With those turned off on all devices, TC stayed connected to everything for over a month. The day I turned Continuity back on, all the problems started again. It had something to do with the bluetooth version being used, the wifi routine, and Apple's AirPlay technology not quite getting along with each other.

I have just upgraded to OSX mavericks and now scanner isn't working - every time I try and open the application it won't open and says that it has had to quit unexpectedly. Any ideas what i can do?

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