I recently reset my phone and I have been asked to activate my iphone but I don't know either my email or password and I cannot get on to my phone any ideas what I can do
I recently reset my phone and I have been asked to activate my iphone but I don't know either my email or password and I cannot get on to my phone any ideas what I can do?
Hi Meganmay22,
Welcome to the Apple Support Communities!
It sounds like the iPhone is in a status called Activation Lock. Please use the following article for information on Activation Lock; it includes information on locating your Apple ID.
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
Have a great day,
Joe
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Ah!
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See
iOS: Device not recognized in iTunes for Windows
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Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
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Also see:
iPod not recognised by windows iTunes
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See Here...
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http://support.apple.com/kb/TS1567
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