I have money in my account but every time I try to purchase a song is says insufficient remaining store credit. What does this mean
I have money in my accout but everytime I try to purchase a song it says Insufficient remainiing store credit. What does this mean?
You may not have enough Money for the Purchase.
rey7 wrote:
I have money in my accout but everytime I try to purchase a song it says Insufficient remainiing store credit. What does this mean?
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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I have 15.00 in my account but everytime I try to purchase a song it wants my credit card information
You may not have enough Money for the Purchase.
rey7 wrote:
I have money in my accout but everytime I try to purchase a song it says Insufficient remainiing store credit. What does this mean?
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have a I tune account but every time I try to download a free app it's keeps asking me for credit card details but when I put card details in it declines card and I can't turn payment apps off
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I Have $13.60 on my itunes account from a gift card, but it won't let me purchase any songs because of a credit card I used to have on the account. There's no money on the credit card, and I want it to go away so I can purchase songs again.
What exactly happens when you try to buy something ? If you've already removed the card from your account then iTunes shouldn't be asking for any details about it.
If you log into into your account is the card still shown . On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support -
I have an ipod touch 4. Every time I try to purchase a song in itunes it kicks me out
I have an ipod touch 4th generation running on ios 6.1.6. Everytime I try to purchase a song from itunes, it kicks me out and right back to my home screen. What can I do to fix this?? Does anyone know what the problem might be?? Any help would be greatly appreciated!!
It sounds like the App is crashing. Since it's a built in app and you can't delete and re-download it, try these troubleshooting steps.
1) Restart your iPod.
2) Backup your iPod.
3) Reset All Settings. Go to Settings > General > Reset > Reset All Settings on the iPod.
4) Restore the iOS via iTunes.
5) Restore your backup that you created from Step 2. -
I have money on my account but it won't let me purchase a song
So, I have 1.39 left on my account from a gift card I got on Christmas. Today I decided I wanted to buy a song but when I tried to purchase it, it sent me to edit my billing information. I keep pressing "none", but it says my purchase cannot be completed. How can I fix this?
Nevermind, I just had to edit my information because I had moved...XD
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It kept saying that I needed to varify my account, so i went to that page. Then i put her birthdate, real and one to make her 13, but it keeps saying the same thing!!!
Anybody got anything? she has itunes cards, but cant use them because of this!!!Yes when when another user asks the same question as a previous user. If you have not noticed, the majority of the questions are the same but from other users.,
Lester1234 wrote:
Do You Just Copy Your Same Anwsers From Your Other Posts?! -
.
When downloading Apps from the Apps store will always follow the Apple id login. Please sign in with the apple id in which you used when downloading the apps to enable you to then update listed app.
Good luck -
Every time I try to purchase a song it says verification required - before you make purchases, you must tap continue to sign in, then verify your payment info - does anyone know how I do this?
For assistance with a disabled account, see this support article:
http://support.apple.com/kb/TS2446
If that doesn't help, contact iTunes support via the link provided toward the bottom of the page.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
i have the version of itunes the ios 7 update requires but every time i try to update my phone it says i need the itunes version 11.0.5 but i already have it?
You need iTunes 11.1 which is not available for download in google chrome or other browsers. The only browser it has worked for with me is Safari. Hope this helps!
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l have a credit of 25 dollars in my account. But when I tried to purchase an in app purchase of 24.99 dollars, insufficient remaining store credit was mentioned?
ChitlinsCC wrote:
preston.......
seventy one is correct. Not only what country, but what state may be in play
and county and city. -
I have rented Man of steel but every time I try to watch it it says "could not load video". Any idea's why? thanks
Hey Danzuco,
Thanks for the question. If you were unable to enjoy your rental, it may be best to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M. -
I just purchased FormsCentral but according to your site it is going to be closed on June 22. What does this mean for what I paid? Do you have an alternative program to use? Do I receive my money back?
Kim,
When you say you just purchased Formscentral exactly what do you mean? Formscentral has not been sold as a stand alone product in a while due to the decision to close the service. If you got Formscentral as part of a Acrobat subscription then you need to know that that part of the subscription will go away partially in June and fully in July. If you have indeed managed to purchase Formscentral standalone recently can you please give me the information about your purchase such as the date of purchase and link to the site from which you purchased. Refunds are available to customers who are not able to use the service though their contract period.
Andrew -
downloaded but every time I try to open it it quickly says downloading but never opens. Any suggestions? Tried downloading a second time. Same result.
Any ideas? I'm pretty much a novice on the iPhone. Have 4S. ThanksIs it giving you any option to sign in or license this software. If yes click on sign in/License this software to proceed further and activate it. If it is perpetual license activate by entering your serial key and signing in and if it is a subscription then just sign in with your Adobe it an dit will get activated.
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Every time I try to purchase a song from itunes, it says I have to put in security questions and answer them, which it's never done before. Then after I do the questions, it says that an error occurred and my changes couldn't be saved. It has been doing this for weeks, and I can't purchase anything! HELP!
Hi mterry1723, one solution that might be worth trying is this:
- Close iTunes, if it's open
- Open Safari and got to 'Preferences'
- Select 'Security' on the top
- Untick all the security options in the menu
- Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
- Highlight them (select them collectively) and press 'Remove'
- Now open iTunes and buy the song as usual.
- You may be asked to do the same security process as before, so do as asked.
- Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
Message was edited by: Bongomal
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