HT1657 I have rented Man of steel but every time I try to watch it it says "could not load video". Any idea's why? thanks

I have rented Man of steel but every time I try to watch it it says "could not load video". Any idea's why? thanks

Hey Danzuco,
Thanks for the question. If you were unable to enjoy your rental, it may be best to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.

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Hi ,just rented a movie from I tunes store ,when I try to watch it ,it says could not load video

Hi, just rented a movie from I tunes store when I try to play it tells me could not load video

Hey 68Thomas68,
Thanks for the question. Due to the time limits associated with rentals, it may be best to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
1. Find the email receipt for your purchase.
2. Click Report a Problem under the app that is having the issue.
3. When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
4. Click Report a Problem next to the item you are having an issue with.
5. From the Choose Problem dropdown menu, choose the appropriate issue.
6. Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
7. Click Submit to have your issue reviewed.
If you are in the U.S. you can also access this tool online:
http://reportaproblem.apple.com
Thanks,
Matt M.

Hi i have an ipod 4 and i have a wall charger but every time i try to charge it it says "charging not supported with accessory" can i do anything to fix it ?

Hi i have an ipod 4 and i have a wall charger but every time i try to charge it it says "charging not supported with accessory" can i do anything to fix it ?

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

HT2534 I have a I tune account but every time I try to download a free app it's keeps asking me for credit card details but when I put card details in it declines card and I can't turn payment apps off

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iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I've just downloaded a sd movie from iTunes with my ipad but the movie will only play for 13s then a msg comes up saying "could not load video! I've paid for it and downloaded the whole thing ! Can anybody help me pls?

I've just downloaded a sd movie from iTunes with my ipad but the movie will only play for 13s then a msg comes up saying "could not load video! I've paid for it and downloaded the whole thing ! Can anybody help me pls?

Hello Lcw2610,
I would recommend deleting the affected movie from your iPad, and redownloading the movie.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Download past purchases
http://support.apple.com/kb/HT2519
If the issue persists, please do report the issue to the folks in our iTunes Store.
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

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I just got a Mac Book Air and am trying to download a movie, but every time i try to download it it says error 8003 and will not download the movie.

Hello skiier4life,
Thanks for using Apple Support Communities.
To troubleshoot this issue where you are receiving error 8003 in iTunes when trying to download content from the iTunes Store, please follow the troubleshooting steps in the article linked to below as error (-50) is the same as error 8003.
iTunes Store: "Error (-50)" when downloading purchased content - Apple Support
Cheers,
Alex H.

Rented a movie on iPod touch says could not load video

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Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then try again.
If not successful, contact iTunes and request a free redownload. Then delete the old one from the iPod

HT5293 Have a older MacBook Air want to install Mountain lion but every time I try it comes back and says you cant down load on this coumputer. Why apple support said i could after they got my Serial Number. HELP

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Check that your computer is compatible with Mountain Lion/Mavericks.
To check the model number hold down the option/alt key, go to the Apple menu and select System Information.
MacBook Air (Late 2008 or newer) model number 2,1 or higher

Question.In my computer music library, I "unchecked" all of the tunes that my daughter put in my library but which I DON'T want on my ipod; but, every time I try to "sync" my ipod it keeps on loading more and more of her music onto my ipod. What is wrong?

Question. In my computer music library, I "unchecked" all of the music that my daughter downloaded onto my computer because I did not want it on my ipod. But, every time I try to "sync" my ipod with my computer now, it keeps downloading her music onto my i-pod, even though her tunes are NOT checked. What is wrong, and how can I get her tunes OFF my ipod?

The best way to manage your music when you have multiple iPods is to change the settings under "Options" so that you manually manage your music instead of it doing an automatic synch each time you connect. To add only the songs you want, highlight them and then "click and drag" them to your iPod. This way none of your daughter's music gets added and you're not in danger of deleting your playlist as well. It will show you how many songs you've added and you can then click on your iPod to verify. To delete her songs off your iPod now, click on the music tab under your iPod so show everything you have stored. Find those songs you want to delete, click on them to highlight then go up to the Edit window and click delete. This will erase them off your iPod but be careful when you highlight. I did that and then had to reload a cd on my boyfriend's, lol. hope this helps

I have money in my account but every time I try to purchase a song is says insufficient remaining store credit. What does this mean

I have money in my accout but everytime I try to purchase a song it says Insufficient remainiing store credit. What does this mean?

You may not have enough Money for the Purchase.
rey7 wrote:
I have money in my accout but everytime I try to purchase a song it says Insufficient remainiing store credit. What does this mean?
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Pages says I need a later version to open a document. I have V 5.0 (1465) but the App Store lists V5.2.2 and says it's installed. Any ideas why I can't open the document, please?

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When you updated to Mavericks and qualified for the free iWork apps and then installed them, the old iWork apps were rounded up and put into a folder name iWork' 09 and the three new versions of the apps are scattered in the apps folder in alphabetical order.

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hello to everyone , i have a iphone3g and i try to upgrade but now im stuck with the code error 1015 does anyone can help me ? thanks

Error 1015 means the phone has been jailbroken. Per the terms of service, it can not be discussed here.
You're on your own.

HT201210 Hello, I am trying to update my mother in laws I phone 3 and have ran into an error 1015. The phone has gone into recovery mode. Every time I try and recover it, I get the noted message. Any ideas?

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That error usually means that the phone was hacked or jailbroken. Was it?

Okay im trying to turn on my messaging on my macbook but every time i try and log in it says the server encountered an error processing registration

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Hi there mackenziegb,
You may find the troubleshooting steps in the article below helpful.
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HT1657 I have rented Man of steel but every time I try to watch it it says "could not load video". Any idea's why? thanks

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