I have my itunes account programmed into my iphone 4g however when I try to update or download an app they come up under my daughter itune account and won

i have my itunes on my iphon4 that shows my acct however when I try to download or update an app it shows my daughters I tune acct and wants her password and I dont know how to change it to my acct

If your daughter's Apple ID appears for updates with a particular app, then it was her Apple ID that bought the app and only her Apple ID can update, redownload and suthorize devices to use the app.
If you want this app for yourself, you will need to delete her licencsed copy of the app and buy the app for yourself using your Apple ID.

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So when I try to update or download an app it says I don't have enough storage. I don't know how to use iCloud and stuff soo what do I do? Help! I don't wanna delete any pics either.

So when I try to update or download an app it says I don't have enough storage. I don't know how to use iCloud and stuff soo what do I do? Help! I don't wanna delete any pics either.

JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.

TS3297 Hi people! I have no problem downloading new Applications from iTunes using my id & password...however, when I try to update my previous downloaded Applications using the same password and id...a message pops up "cannot connect to iTunes store". He

Please see above Going crazy!!

Have you tried a Hard reset on your Device?
Settings > General > Reset > Reset All Settings

HT5621 I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully und

I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully under me?

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

I changed my Apple ID on iTunes and on the iPhone 4. When I try to "Update All" the old Apple ID (I no longer have access to the email address) shows up. How do I update those apps?

I changed my Apple ID on iTunes and on the iPhone 4. When I try to "Update All" the old Apple ID shows up (I no longer have access to that email address). How do I update those apps?

Apps are DRM protected and tied to the account used to originally obtain them. They cannot be transferred to another iTunes account nor updated using another iTunes account. Only the account used to obtain them can be used to update them. You can contact iTunes support, explain the situation & ask that they add these apps to the download queue of your new account:
http://www.apple.com/support/itunes/contact.html

I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says: "...cannot be used because it requires iTunes version 10.7 or later." However when I try to get iTunes to update it says: "This version of iTunes (10.6.3) is

I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says: “...cannot be used because it requires iTunes version 10.7 or later.” However when I try to get iTunes to update it says: “This version of iTunes (10.6.3) is the current version.” Can anyone help?

filterc-r wrote:
Thanks for your reply. My Mac is running 10.5.8: it's 4 years old. When I try to update the OS software, I'm told there are none available.
Be careful - there's a difference between update and upgrade. Your machine is saying there are no updates available, meaning no later versions of OS X 10.5 (Leopard). However, you can very likely upgrade - at least to OS X 10.6 (Snow Leopard), and possibly then to OS X 10.8 (Mountain Lion).
Updates are free, but upgrades cost a bit. That's the dirference.

I have a pop up saying new software for Iphone available;however when I try to downlaol it says"you are not connected to the internet"

I have a pop up saying new software for Iphone available;however when I try to downlaod it says"you are not connected to the internet"
I am connected so I ran diagnostics which verifies my Network Interface but Internet Connection Failed as did secure link to Itunes store.
In addition whenever I go into Itunes after a few seconds my AOL home page keeps popping up.
As you see my ISP is AOL and my connection is through a Netgear wifi router.
Please advise appropriate action
Mike Hillyard

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
Regards.

ITunes shows 46 app updates. When I try to update it says all apps are up to date. How can I correct this?

iTunes shows 46 app updates. When I try to update it says all apps are up to date. How can I correct this?

Any chance the apps were purchased through another iTunes Store account? That's usually the cause of the symptoms you describe. Get Info on your apps and see if perhaps some were indeed purchased using a different account. If so, just sign into the iTunes Store using that account and you should then be able to update.
Regards.

Trying to redeem, I´m shown as logged in to my account, can see my credit. Then, when I try to update my account I`m prompted to log in ???

Trying to redeem, I´m shown as logged in to my account, can see my credit. Then, when I try to update my account I`m prompted to log in ???
Tried to reset password, but no success

I have the same problem too and tried alot of things like time zone , restarting or changing DNS of wifi connection to 8.8.8.8 still nothing happens .. !!
iPhone 5s, iOS 8.3

I down loaded iTunes on my new computer windows 8 however when I try to play my itunes music is sayes EMPTY

I down loaded iTunes on my new computer windows 8 however when I try to play my itunes music is sayes EMPTY and does NOT play my music but it list all my music on iTunes. Can someone help me Please. Thank you very much in advance, Harry

Hi Harry,
Thanks for visiting Apple Support Communities.
If you have installed iTunes on your new computer, make sure you have downloaded or copied the songs to the new computer as well. The steps in this article can help with copying your music to a new computer:
iTunes for Windows: How to copy purchases between computers - Apple Support
You may also be able to download the past purchases from the iTunes Store:
Download past purchases - Apple Support
If you've already copied or downloaded the songs to the iTunes library on your new computer, see if the files are displaying a red exclamation mark next to them. If so, this article can be helpful:
iTunes: Finding lost media and downloads - Apple Support
All the best,
Jeremy

Why do I keep getting "an unknown error has occurred" when I try to update or add an app? I have plenty of memory left. Suggeestions?

Why do I keep getting this message "an unknown error has occurred" when I try to update or load an app. The issue is not space (memory) as I have 2/3 memory left to use. Any suggestions?

Hi ...
Installing the OS X Lion Update 10.7.3 (Client Combo) reinstalls the App Store for you which may help. Restart your Mac after the combo is installed.
It's ok to do this even though you are already running v10.7.3.
If that doesn't help, if you have anti virus software installed, disable that.
If you have an app called LIttle Snitch installed, that can prevent apps from updating.

HT4692 when i try to purchase garageband from the app store,it tells me to contact itunes support...why is this

when i try to purchase garagrband from the app store it tells me to contact itunes support...why is this

Have you considered doing exactly what it told you to do?
Contact itunes support

HT3819 When I sync my iPod some of my purchases from iTunes transfer, but some do not. When I try to drag the songs onto the iPod icon it shows the 'crossed out' symbol and won't move them.

When I sync my iPod some of my purchases from iTunes transfer, but some do not. When I try to drag the songs onto the iPod icon it shows the 'crossed out' symbol and won't move them. I've tried synching from multiple computers that are all connected with home sharing but it still didn't do the trick.

Installing iTunes does not cause content to magically appear on the computer.
Your media is only where you put it.
iOS devices are not backup devices.
Copy the media from the old computer to the new computer.

When I try to update one of MY apps, it asks for my sisters account password. Why?

My Apple account is the only one linked with my iPad, but for some reason, whenever I try to update one of MY apps, her account pops up for the verification and asks for her password. What is the easiest way to correct this?

The app is probably purchased with your sister's Apple ID.
Re-download with your own Apple ID.

When I try to purchase or download an app on my iPad, the appstore sends a message that my Apple ID cannot be used with the iTunes store. I have never had this problem and don't know what to do. Please help!!!!!!!

Lately I have been trying to download some apps but when i click install, the appstore comes up with a message saying that my apple ID can't be used in the iTunes store. This has hever happened to me before and when I go to the settings and the Appstore, then click see Apple ID, it doesn't open. Please help, I don't know what to do. Is this a bug from iOS7.0.4???

JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.

I have my itunes account programmed into my iphone 4g however when I try to update or download an app they come up under my daughter itune account and won

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