I have no clue as to what my security question answers are and since this is my first purchase from my mac book it is asking for these. What do i do?

I have no clue as to what my security question answers are and since this is my first purchase from my mac book it is asking for these. What do i do?

You won't be able to change your rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

Similar Messages

  • I have no idea what my security question answers are. I just got a new ipas but it won

    I have no idea what my security question answers are. I just got a new ipas but it won't let me buy apps. How do I find my answers

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • HT5312 I'm trying to purchase an app am I can't remember what my security question answers are.

    I'm trying to purchase an app am I can't remember what my security question answers are.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97408)

  • HT201303 I forgot what my security questions answers are

    I have forgotten the answers to my security question on my Apple ID. Without this I cannot make purchased and it's frustrating. Ugh. someone please tell me what to do...

    If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

  • TS2446 Is there a way to find out what your security question answer is?

    Is there a way to find out what your security question answer is?

    Amazing,  I can't find out what app on my phone just ran 388mb of data xfer at 2:44am yesterday while I'm sound asleep yet the LE types can subpoena and search warrant anything I do online and with who and for how long.  Verizon list who I receive phone calls from and make calls to and from where I receive messages and to whom/where I text but can't tell me squat about something that is eating up band width.  I'm sure it's probably some app that is running in the background on my phone. I've just got to figure out what it is and kill it.  I want to drop (cause I don't use it, it's slower than a dial up 1200bps modem)my data plans and save about $50 a month.

  • I don't remember what my security question answers were i don't remember making them

    I don't remember what my security question answers were i don't remember making them

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

  • HT5312 How do I know if I have a rescue email address? It keeps saying my security question answers are wrong and I can't figure out how to fix it!

    How do I recover my security question answers? I don't know how to tell if I have a rescue email address. I know my answers aren't wrong but I can't buy anything on iTunes without verifying the questions. Nothing seems to be working!

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96346)

  • HT5312 How do I find out what my security questions answers were I have forgotten

    How do I find the answers to my security questions , I forgot the answers

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • My Mac book pro is asking for a 4 digit pin code what do I do?

    MacBook Pro asking for a 4digit pin what do I do?

    In what context is it asking for this? The only 4-digit codes that I can think of are to pair Bluetooth devices - is this what you're doing?
    Matt

  • I have a song that won't sync from my Mac Book to my iphone no matter what I try. Any suggestions?

    I purchased a song from itunes and it downloaded to my Macbook and plays fine but it won't sync to my iphone. After that purchase I bought another song and it synced fine. Anyone know why this might be happening?

    Delete and redownload them if doing so is free in your country.
    (97666)

  • So, I need to create a rescue email account so I can get what my secruity question answers are, but when I go to my accounts to do that, it asks for the answers, and I don't know them! Any help?

    I'm getting so tired of this.
    Any ideas on what to do ?

    You won't be able to change your rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • How do u figure out what ur security code answers are if u forgot them

    please help I can't buy apps

    Welcome to the Apple Community.
    Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • I have changed bank details and do not have 3 digit security number. When trying to update bank details my security ? answers are not recognised.

    I have changed my bank details and no longer have my 3 digit security number. I have tried to change my bank details but my security question answers are not recognised. What should I do?

    All credit cards have a security number, on the back of the card. If you don't have your card, then you will not be able to enter in that credit card. This is a standard security precaution to keep someone who gets hold of your card number but not the card itself from being able to make charges to your account. You will need to contact your bank and get a replacement card.
    As to your security questions, go to:
    https://appleid.apple.com/
    Click "Manage My Account", sign in, and go to the Password and Security section. Answer the security questions and you'll be taken to a screen where you can then change them. If you've forgotten your answers, there should be a link just under the security questions fields where you can have a reset email sent to your Rescue email address. If the link for the email doesn't appear, as can happen if you didn't set a rescue email address or (apparently) have a .Mac email address, see the user tip created by Kappy, another user here, on how to proceed:
    https://discussions.apple.com/docs/DOC-4551
    Regards.

  • I have upgrade my iphone at 6.1.3 and  since this my iphone is block with the sign itune with the plug

    I have upgrade my iphone 4 to the version 6.1.3 and since this time is block with the sign itunes and the plug...i don't know what to do to unblock it

    You need to restore you iPhone. Follow the instructions here:
    http://support.apple.com/kb/ht1414
    Message was edited by: Alfred DeRose

  • I can't make any purchases because i have forgotten my security question answer's.

    i have forgotten my security question answer's and need help.

    Did you establish a rescue email per http://support.apple.com/kb/HT5312 when you setup the Apple ID?  If not, contact your country site from http://support.apple.com/kb/HT5699 or call your country support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

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