I have problems with automatic accessing to a host HP ALM 11.52

I have a license for 5 jobs, and at the moment I'm using 4 machines, I can't use the fifth because I have problems with planning. I designate the start time and the status of Operations , but when the time comes I have problem with login to the system and the status changes to not operational. want to know what is the reason?
log file:
Error getting task Unauthorized <html> <head> <meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1"/> <title>Error 401 Unauthorized</title> </head> <body><h2>HTTP ERROR 401</h2> <p>Problem accessing /qcbin/comet. Reason: <pre> Unauthorized</pre></p><hr /><i><small>Powered by Jetty://</small></i><br/> <br/> <br/> <br/> <br/> <br/> <br/> <br/> <br/> <br/> <br/> <br/> <br/> <br/> <br/> <br/> <br/> <br/> <br/> <br/> </body> </html>
Throwing exception: Operation <AbortRequested> requested by server on execution item type <hpalmtestexecution> was not handled, there's no such active execution item type.
Error processing new task HP.ALM.Lab.Agent.ExecutionAgentAPI.Exceptions.ExecutionItemException ---> HP.ALM.Lab.Agent.ExecutionAgentAPI.Exceptions.OperationOnIdleException: Operation <AbortRequested> requested by server on execution item type <hpalmtestexecution> was not handled because there is no such active execution item type. в HP.ALM.Lab.Agent.ExecutionManager.Task.TaskManager.UpdateTask(ExecutionItem executionItem) в HP.ALM.Lab.Agent.ExecutionManager.Activities.AsyncGetTaskActivity.HandleExecutionItem(String encryptedXmlString) --- Конец трассировки внутреннего стека исключений ---

everything worked 4 months ago, but maybe there were some updates and something has changed, and now one machine not working

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