TS4123 I have problem with iTunes story (secure link to itunes store failed). I make In the "Command Prompt" screen, type in netsh winsock reset the itune story is solve but after i close itunes the problem is back
I have problem with iTunes story (secure link to itunes store failed). I make In the "Command Prompt" screen, type in netsh winsock reset the itune story is solve but after i close itunes the problem is back
The results show that you have a proxy server set and this can often cause problems with iTunes.
The proxy setting can be accessed in Internet options>>Connections>>LAN Settings.
Try un-checking the proxy server check box.
It might also be a good idea to run a malware check if you didn't know you had the proxy server set.
You can download a free version of an excellent scanner- Malwarebytes here:
http://www.malwarebytes.org/
Similar Messages
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TS1424 itunes error "secure link to itunes failed"
Having difficulties updating my itunes on my laptop to newest version. When I run diagnostic I get the error "secure link to itunes failed." I've tried all the suggestions under the help tab. Need help.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if the problem has been resolved.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
ITunes is hogging 100% of CPU. Tried "netsh winsock reset" fix already
I recently upgraded to 10.5 and iOS5. I had a similar problem to many in the community related to the sync getting stuck in the "back up" portion, so I tried the solution proposed by a bunch of people re: "netsh winsock reset" and I can now sync, but I still have the issue of iTunes and APSDaemon hogging nearly 100% of CPU. Anyone else having the same problem? Any insight would be appreciated. Thanks
I'm having similar problems after the 10.5 upgrade on Vista. Tried the repair option in Control Panel, then uninstalled and did a fresh installation thinking it might have been due to the Apple upgrade installer but I'm still having the same problems. I've got 3gb of RAM but I can't even do something like writing an email at the same time as using iTunes without it beeping at me.
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When I startup Firefox, I always get "Welcome to Firefos" tab. I have tried to change mu options, but when I close Firefox, the options revert back to the origional options before I changed them.
Looks that your current profile isn't working properly.
Create a new profile as a test to check if your current profile is causing the problems.
See Basic Troubleshooting: Make a new profile:
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
Q since upgrade to iOS6 l have been having problem with wifi connection and getting into App Store and itunes
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I have firefox 7.0 and i go to about:config and change the URL default from bing to google but when i close firefox an open it back up it changes back to bing why is this? I stand by google 100% and if ur gonna make it where i can't use google as the URL's seach engine then i will uninstall it.
The default of the pref network.http.max-connections has been increased from 30 to 256 in Firefox 6+ versions.
Try to decrease the value of the pref <b>network.http.max-connections</b> from 256 to 30 as used in Firefox 3 versions.
*https://support.mozilla.com/kb/Firefox+never+finishes+loading+certain+websites
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode -
It's so annoying!! I have created a new Apple ID but after I click verify it just goes back to the previous page!!! It''s really frustrating I have tried for more than 4H, and the problem is not about the apple ID. I can download apps with the apple ID, which means IMessage is the problem! I restarted my iPad, I logged in and out of the apple ID in the store, AND YET IT STILL WON'T WORK, PLEASE HELP!
Hi Vmanfromusa!
It sounds like you are having an issue with activating your iMessage app on your iPad. An article outlining some troubleshooting steps for this issue can be found here:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I have an ipod nano 7th generation and can not get it recognised by my Windows 8.1 laptop (it appears briefly on My computer, then disappears). This happened after I updated iTunes to the latest version. Does that have something to do with it?
Hello there, kiwilucea.
The following Knowledge Base article offers up some in-depth steps for troubleshooting your issue:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Keep in mind if you get to Step 12 Reinstall iTunes, those steps need to be followed exactly as outlined for the reinstall to be effective.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
i cannot open itunes to update apps on my iphone. i did the command prompt-netsh winsock reset, still cannot open itunes.
Try following steps and test one at a time:
1. Check to see if this file APSDaemon.exe is the problem here.
Close your iTunes.
Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.
Now open itunes and see if it is working?
If that works, to prevent having to do the same process everytime you restart Windows, go to. START button, type in
MSCONFIG
Hit ENTER
Click STARTUP Tab, Uncheck "Apple Push", click OK.
Restart Windows.
2. If that fails or you don't see ApsDaemon.exe in the Processes, refer to following article to remove SC files:
http://support.apple.com/kb/TS2363
3. If that fails, repair or reinstall your Quicktime. START / CONTROL PANEL / ADD N REMOVE PROGRAMS / hightlight QUICKTIME, click CHANGE or UNINSTALL then REPAIR. -
Upgrade iTunes now Secure link to iTunes Store Fails
Hello,
I am running Windows 7 32bit. My iTunes worked until I upgraded the software in iTunes, I have tried all of the suggestions that have been posted in the discussion board but nothing resolves my issue.
I even have uninstalled the latest version and installed the previous iTunes version and still get the same issue.
Microsoft Windows 7 Business Edition Service Pack 1 (Build 7601)
HP Pavilion 061 PS593AA-ABA M7087C
iTunes 10.6.0.40
QuickTime 7.7.1
FairPlay 1.14.34
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 002CAAB402C14D48
Current user is not an administrator.
The current local date and time is 2012-04-04 19:06:27.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., Radeon X300/X550/X1050 Series (Microsoft Corporation - WDDM)
ATI Technologies Inc., Radeon X300/X550/X1050 Series Secondary (Microsoft Corporation - WDDM)
**** External Plug-ins Information ****
Plug-in Name: NS_ITUNE_PLUGIN_1.0
Plug-in Loaded: Yes
Plug-in Version: 0.0.1
Plug-in File Version: 1.0.0.0
Plug-in Path: C:\Program Files\iTunes\Plug-ins\nsitplg.dll
iPodService 10.6.0.40 is currently running.
iTunesHelper 10.6.0.40 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {ADBCCFBD-E610-4449-939F-607F5C0ED6A8}
Description: Realtek RTL8139/810x Family Fast Ethernet NIC
IP Address: 10.0.1.9
Subnet Mask: 255.255.255.0
Default Gateway: 10.0.1.1
DHCP Enabled: Yes
DHCP Server: 10.0.1.1
Lease Obtained: Wed Apr 04 18:51:23 2012
Lease Expires: Wed Apr 04 22:51:23 2012
DNS Servers: 10.0.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-03-17 17:53:40.
=============================================================================
OPENED ITUNES AS ADMIN.
Microsoft Windows 7 Business Edition Service Pack 1 (Build 7601)
HP Pavilion 061 PS593AA-ABA M7087C
iTunes 10.6.0.40
QuickTime 7.7.1
FairPlay 1.14.34
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (0.0)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 002EAAB402BC2218
Current user is an administrator.
The current local date and time is 2012-04-04 19:52:01.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., Radeon X300/X550/X1050 Series (Microsoft Corporation - WDDM)
ATI Technologies Inc., Radeon X300/X550/X1050 Series Secondary (Microsoft Corporation - WDDM)
**** External Plug-ins Information ****
Plug-in Name: NS_ITUNE_PLUGIN_1.0
Plug-in Loaded: Yes
Plug-in Version: 0.0.1
Plug-in File Version: 1.0.0.0
Plug-in Path: C:\Program Files\iTunes\Plug-ins\nsitplg.dll
iPodService 10.6.0.40 is currently running.
iTunesHelper 10.6.0.40 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {ADBCCFBD-E610-4449-939F-607F5C0ED6A8}
Description: Realtek RTL8139/810x Family Fast Ethernet NIC
IP Address: 10.0.1.9
Subnet Mask: 255.255.255.0
Default Gateway: 10.0.1.1
DHCP Enabled: Yes
DHCP Server: 10.0.1.1
Lease Obtained: Wed Apr 04 18:51:23 2012
Lease Expires: Wed Apr 04 22:51:23 2012
DNS Servers: 10.0.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-03-17 17:53:40.
==============================================
Any help wuld be appreacated.
ThanksHi everyone, I wanted to add to what was said to sovling the problem with the secure link to itunes store failed. I had tryed what was said above and still had no luck. But wasen't till i had tryed just one step before. So here it is and hopfully this is the solution that will help others that had the same problem as me, fix it once and for all.
Windows Vista and Windows 7
1.Go to start menu. Click All Programs > Accessories> right-click "Command Prompt" and click on "Run as Administrator".
2. type ipconfig /flushdns and hit return. (this is the part that really helped!)
3. type netsh winsock reset and hit return.
4 restart your computer
After restart launch iTunes. -
After reaching 'restore and update,' in itunes, it downloaded the ipad update software. BUT after some mins, 'itunes stopped working.' WHAT TO DO NEXT?
Communicate with iTunes? What does this mean? Tell us what you are seeing on your screen and what you then try to do?
-
I have i phone 4s i there is problem of wifi my wifi is not working when i go to the wifi there is no working on off when i update it as a 6.1 ios on that time again it was good but after 2 days again the same problem i am too tired and i also reset network setting but nothing gonna be worked
Sounds like the device was dropped at some point and damaged as a result.
Take it to Apple for evaluation and a replacement. -
I have tried to ask for a refund in apple store for an application that I downloaded by mistake. It works only for iPad and iPhone and not for my mac.But after clicking on 'Report a problem' at the corresponding purchase I wasn't routed to Apple's website. Could you help?
Hi Peggy,
There's an endless combination of Internet plugins that you might need for a particular website, from Flash to Java, to Windows Media to some other streaming/media protocol. Probably what's helpful here is either of the name of the plugin that you're being asked for or the website(s) you're accessing that require them. I suspect it's probably a media plugin, like Flash, Windows Media or some DivX type plugin but that's just a guess with the information provided. -
I plug in my printer and I get a message that says, "the disk you inserted is not readable." It didn't do this before but after I installed a segate hardrive software. I have removed the segate hardrive software but the message still appears. What can I do to remove this error.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click the line of text below on this page to select it:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -f -a TextEdit
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
Step 2
Repeat with this line:
{ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; sudo defaults read com.apple.loginwindow LoginHook; sudo crontab -l; } 2> /dev/null | open -f -a TextEdit
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
{ launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}'; crontab -l 2> /dev/null; } | open -f -a TextEdit
Step 4
ls -1A /e*/{la,mach}* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts .la* 2> /dev/null | open -f -a TextEdit
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of every login item' | open -f -a TextEdit
Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output.
You can then quit Terminal. -
after upgrading to iOS8 my Exchange account has changed to an invalid address. I can change it but after a day or two it changes back to the invalid address. any help on this would be great. Other user on our exchange server that have iOS 7 or lower do not have this problem. All iOS 8 users in our company have this problem
have you deleted the account and re-added it? Have you done a reset or restore as outlined in the iPhone user guide? What troubleshooting have you done?
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