I have purchased 15 gab of space from iCloud and I have free 10 gb there still I cannot download games on my iPad why

I have purchased 15 gb from I cloud and I have only 1.3 gab on my ipad3 where's as I have 10 gab free on my iCloud.still when I download games on ,my iPad it shows no space.how to shift the storage of my photos on my iPad to iCloud

Welcome to Apple Support Communities
You are downloading games to your device and you have purchased iCloud storage. Contact with Apple to get a refund of this storage > http://www.apple.com/support/icloud/contact
You need more storage on the iPad to store games. Open Settings > General > Usage, and remove applications and files that you don't need to make space for this game

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HT4859 I just got a replacement phone and want to do a restore from Icloud and cant find the back up there.

I just got a replacement phone and want to do a restore from Icloud and cant find the back up there.
I purchased extra space and have backed up my ipad and my iphone. I backed up my iphone this am and again around 3.00pm when I was in the apple store. I came home to restore the phone and now cant see the back up on icloud. where did it go and how can I see all of my storage on icloud

Welcome to the Apple Community.
settings > general > reset > erase all content and settings, once complete the set up assistant will ask if you have an iCloud back up, follow on screen instruction to restore from it.

TS3297 Hi, I've setup my new mini ipad today, restored a backup from icloud and all is fine. However, when I try to download my music, they almost completely download then an error message pops up saying "unable to download songs" - can anyone help pleas

Hi, I've setup my new mini ipad today, restored a backup from icloud and all is fine. However, when I try to download my music, they almost completely download then an error message pops up saying "unable to download songs" - can anyone help please?

So it appears iCloud/iTunes Match isn't the issue - the error message would seem to be complaining about where the music is being downloaded to. So with this in mind:
In iTunes select Preferences and select Advanced. The iTunes media folder should be set to /Users/<your account>/Music/iTunes/iTunes Music. <your account> would be whatever your user account is. If you see something else there I'd guessing it is a folder you don't have permission to write to.

TS3682 i earsed my iphone frome icloud and it didn't never work it still loading for 3 hours and still not working ? please help me so fast

i earsed my iphone frome icloud and it didn't never work it still loading for 3 hours and still not working ? please help me so fast

First man up and admit, that itunes does not suggest, but tells you that update is available and you made a
decision to download and update. Once you man up - think if you still under warranty. If that is not security
software according to the link provided, it is hardware. So second try another network, may be your network
has additional security or firewall. And third decide if it worth to you pay 149 for that phone or get it replaced.
Unless your 3gs under warranty.

Purchased space on iCloud and I don't see it. Still have the free 5 GB

I lost my purchased additional space in iCloud. How can I find it?

It is referring to under devices in the iTunes source list, not on your desktop.
http://support.apple.com/kb/ts1538

Can I purchase space on iCloud and move my MobileMe photo galleries there?

I currently use MobileMe for posting my photogalleries. Will Apple eventually expand iCloud services to allow me to purchase space and post photo galleries similar to MobileMe?

iCloud does not provide any sort of picture gallery and there has been no suggestion that Apple are contemplating adding one. As the MobileMe Gallery will be terminated along with the iDisk next June you will need to find another host: this page examines some options:
http://www.wilmut.webspace.virginmedia.com/notes/migrate/frommobileme4.html

Help my iPhone keeps going from silent and vibrate all by itself is there a repair or download that will fix it

Help please my iPhone has started to jump between sound on to sound silent allby itself and when this is happening it vibrates is this a common thing or does it have to be repaired I have loaded it with latest download from apple but still the problem carries on any help would be vry welcome.
John

Sounds like a hardware problem with the mute switch on the side of the phone... no software can fix this.
If under warranty, take it in to Apple for a possible replacement. If not, Google for an iPhone repair center in your area.

Have purchased adobe photoshop elements 13 from amazon and have been unable to find a 24 alpha numeric access code on box or on disc sleeve, need your help

have purchased adobe photoshop elements 13 from amazon and have been unable to find a 24 alpha numeric access code on box or on disc sleeve, need your help

do you have a white box inside the outer box and containing the disc sleeve/disc? In my case, it was on the white box. For Photoshop elements it is all numeric and starts with 1057.
Brian

I have purchased my apple iPhone 5 from Germany, and now I am back to India. I need to contact the German apple support team for queries related my device. How to contact the apple support team in Germany from India ?

I have purchased my apple iPhone 5 from Germany, and now I am back to India. I need to contact the German apple support team for queries related my device. How to contact the apple support team in Germany from India ?

Warranty and support is only valid in the country of origin, or in the case of a device purchased in an EU country, only in an EU country.
Unless you will be visiting an Apple store in one of the EU countries before the warranty expires, you are pretty much out of luck.
FYI, the Contact Us link at the bottom of the page provides the appropriate contact information for Apple.

HT1541 i purchased mission impossible ghost protocol from hmv store with a free digital copy. I have redeemed it on itunes and downloaded it to my ipod touch but no matter what i do I cannot download it to my ipad, any advise please.

I purchased mission impossible ghost protocol from hmv store with a free digital copy.
I have redeemed my free copy from itunes.
I have dowloaded it to my ipod touch, but no matterwhat I do I cannot download it to my ipad2.
Any advise please?

I am having a similar problem. I can't get the digital copy to sync to the ipod touch. The "Create iPod version" under the Advanced menu is grayed out. Any other tips?

HT1766 I've just purchased an Iphone 5c. I have chosen the restore from iCloud and the phone has now restarted to complete the restore. It has been 3 hours and the progress bar has not moved.

I have chosen the restore from iCloud and the phone has now restarted to complete the restore. It has been 3 hours and the progress bar has not moved. I have now tried to reload again by holding the sleep etc, to no avail

If all you want is your old photos, you could backup your new phone using iTunes, then restore it from your iCloud backup, import the old photos to your computer, then restore it from the backup your made in iTunes returning your newer data to your phone. If you want your old photos on your phone, sync them there from your computer using iTunes. The process would look like this:
Connect your phone to your computer, when it appears in iTunes on the left sidebar right-click on it and select Transfer Purchases; right-click again and select Backup.
Disconnect from your computer and go to Settings>General>Reset>Erase All Content and Settings to return it to new
Go through the activation setup, choosing to Restore from iCloud backup. Make sure your phone is plugged into a charger and has access to wi-fi as this can take hours to complete.
When complete, without connecting your phone to your computer, open iTunes and go to Preferences. On the Devices tab check "Prevent...from syncing automatically"
Now import the old photos to your computer (see http://support.apple.com/kb/HT4083)
When done, open iTunes, right-click on the name of your phone on the left sidebar and select Restore from Backup, choose the backup you made in step 1.
Go to the Photos tab and select the photos you want to sync to your phone and sync.

I purchased lots of music yesterday from itunes and now i can't export to ipod because files are not found

I just purchased lots of music yesterday from itunes and amazon but now can't load onto ipod because files are not found.

elkelawdog wrote:
I think I had an old itunes id.
Either you did or did not. Do you not remember?
elkelawdog wrote:
But it never let me burn them to anything other than my Ipod.
Media is not burned to iDevices. Burning an iDevice would destroy it.
Why will iTunes not allow you to sync media to the iDevice? What happens when trying to sync media to an iDevice?
elkelawdog wrote:
I changed my password so now when I pull up my account there is no music.
Changed password to what?
Pull up what account?
What does this have to do with iTunes?
One does not pull up an account to access their media, they simply launch iTunes.
Changing a password has nothing to do with accessing the media on the computer when one launches iTunes.
What is the actual issue that is occurring?
elkelawdog wrote:
Can anyone tell me how to find my old account and then copy that music to my HTC One.?
iTunes has nothing to do with putting media on a non-Apple device.

I purchased an unlocked iPhone 4S from US and returned to india,but now I can't activate the phone.

I purchased an unlocked iPhone 4S from US and returned to india,but now I can't activate the phone. Called up the apple support team in India they said it is already unlocked from AT&T. What am I suppose to do ?
Previously my iTunes was showing the phone and summary etc etc. The India Support center asked me to upgrade it to 5.1.1 then the new sim will be recognised, but now nothing is happening, even iTunes is not showing the Summary page.
Please suggest?
I never expected apple stuff to be like this.

mithaani wrote:
Got an (unlocked) iphone 4s from US
As kb1951 states, unless this phone was purchased directly from Apple, it is not officially unlocked. In the US, only Apple sells officially unlocked iPhones. The message you got generally means your phone was hacked to unlock it...jailbroken...Apple's servers have detected such & are preventing your phone from activating...there's nothing wrong with the activation servers.
You'll need a sim card from the carrier your phone is locked to in order to activate it. If you don't know what carrier, you'll have to call AppleCare in the US to determine this info. Be aware, US carriers will not authorize official unlocking unless you are a customer that used the phone on their network. Thus, there is most likely no way for you to get this phone officially unlocked.
Good luck.

I've just bought an iPhone 5S in the UK, seems like a big mistake. I have turned off sync to icloud from the phone for both my contacts and calendar, as told on itunes. However, iTunes still says they are synced from iCloud and wont sync to PC, Fix ?

I've just bought an iPhone 5S in the UK, seems like a big mistake, but luckily by law we can return goods, which is exactly what is going to happen if I cant get this to work. This is my business phone, not having it functional can cost me money.
I have turned off sync to icloud from the phone for both my contacts and calendar, as told on itunes. However, iTunes still says they are synced from iCloud and wont sync to my PC, why and how do I fix it so that it doesnt go to iCloud for anything ?
The phone currently has no contacts or calendar information installed.
PC is HP Probook 4730s running Windows 7, Professional, version 6.1.7601 Service Pack 1 Build 7601.

I'm happy you figured it out and just try to keep in mind that not everyone you talk to at support will give the same advice or have the same knowledge. Just like those who contribute to these forums. Sometimes Google is your best friend.
I agree that Apple could probably make it easier, but as of yet prefer security over freedom. (sound famaliar?)
Anyway, if you choose to do so, you can leave feedback here:
Apple.com Feedback
Apple Support Feedback
Developer Feedback
Product Feedback
QuickTime Feedback
Search Feedback

I have tried to change my User id which is an email address I no longer want to use. Now I am constantly getting requests from icloud and Apple ID for my password and cant get into my icloud account.

I have tried to change my User id which is an email address I no longer want to use. Now I am constantly getting requests from icloud and Apple ID for my password and cant get into my icloud account.

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I have purchased 15 gab of space from iCloud and I have free 10 gb there still I cannot download games on my iPad why

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