I have purchased MacBook Pro in November 2011. However, Pages, Numbers and Keynote comes as uninstalled in the App Store. How to correct this anomaly.
I have purchased MacBook Pro in November 2011. However, Pages, Numbers and Keynote (pre-installed) come as uninstalled in the App Store. How to correct this anomaly?
If the iWork apps were not originally purchased from the App Store, i.e., you bought them on an iWork installer DVD, then the App Store has no record of the purchase. When updates are available for them, you'll get your updates through the Software Update application rather than through the App Store.
Similar Messages
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I have MacBook Pro Retina, but dint get pages, numbers and keynote for free with it, but others did. What to do?
Solved the problem- I contacted apple on their support line found on this page... http://www.apple.com/uk/support/mac/ and they were really helpful and talked me through what to do on the phone, I now have all three productivity apps. Hope this helps
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HI, I HAVE A MacBook Pro 2.3GHz dual-core Intel i5 AND I WAN'T TO UPGRADE THE HARD DRIVE UP TO 750GB AND ALSO THE RAM MEMORY TO 8GB. WHAT SPECIFIC MODEL OF HARD DRIVE AND RAM MEMORY SHOULD I BUY??? THANKS
No need to type in all caps - we HEAR you!
I would take a look at the internal drives offered by both Crucial (click the link "Internal Hard Drives Now Available") and OWC. I would stay away from Western Digital drives as they seem to have problems on a number of Mac models.
You can also shop for RAM at Crucial and OWC - just select the System Scanner tab at the Crucial website to find out which memory is right for your machine.
Good luck,
Clinton -
I purchased my MacBook Pro for school.
I own my iMac and it has my "Iworks" i purchased it under my apple account, although it is not wanting me to have the program on this computer ? Do i have to purchase the i works again?If you purchased it from the App Store on the Mac, you should be able to download it again for free unless Apple has a new policy about doing that, in which case you'll need to buy it again.
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If anyone can help with this I would be eternally grateful. I would like to be able to delete a document and not have it keep coming and asking me if I would like to save it. Even when I take the do not save option it still comes back. Is it me or the software?
Thanks
BryanPeggy
You are probably correct. I tried all different variations to test it. As long as I quit each document separately, i.e., red dot it, I seem to bring up only one document after that whether I click on the document itself or open it within pages. The same is true with numbers.
Two more questions:
1) can you turn off the "resume" feature? If so, how? I could not find a way to do it.
2) why the "save a version" feature in pages? What happened to the old "save" and "save as" features?
Thanks so much, you saved me a lot of frustration but I am still going to install MS Office for Mac.
Daveben -
I bought a used macbook recently; when I turned it on, it needed some updates. I do not have Office, but I would like to upload Pages, Numbers and Keynote to be able to work with some of the Office documents.
Can anyone help??The App Store version of iWork ‘09 programs (Pages, Numbers & Keynote) will only work with 10.7 or 10.8. You can get the Work ’09 DVD which will run on 10.5 or 10.6 on eBay or Amazon.com fairly cheap
. http://www.ebay.com/sch/i.html?_trksid=p4684.m570.l1313.TR0.TRC0&_nkw=iwork+%270 9&_sacat=0&_from=R40
http://www.amazon.com/Apple-MB942Z-A-iWork-VERSION/dp/B0014X2UAK
Check the table under versions in http://en.wikipedia.org/wiki/IWork -
what could have happened to all my data files in pages, numbers and keynote? they have disappeared - though i'm not using ios8
I have the same problem. For about 1 month ago I extended my iCloud storage account (+20 GB) in order to maintain my backups for iPHONE and iPAD as my account would expire 14/10. In spite of this, I got an email 15/10, which said that iCloud was reduced to 5 GB. 2 hours later I received a new email with comfirmation on the purchase of +20 GB storage plan. However, I only have access to 5 GB on my iPad and iPhone. Called Apple Support but they couldn´t help me. Did you find any solution ?
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I purchased my Macbook Pro in November 2011 and just installed mountain lion but do not have the power nap option.. anyone know why?
It is for the MacBook with built in flash storage.
http://www.apple.com/osx/whats-new/features.html#powernap
4. Power Nap requires a Mac notebook with built-in flash storage. May require a firmware update. -
I bought a macbook pro on november 2011 wich had Lion OS installed on it. Playback plug-in in Mainstage 2.1.3 does not play files from the beginning (it leaves out like 50 mSecs or so). Is there a way to revert to Snow Leopard OS?
BrettGoudy wrote:
...Is there any way I can install a partition that runs snow leopard on my early 2011 MB pro with what I have (new SSD, New RAM, Current version Lion running, no external drive, lack of original snow leopard disks [I lost them ] and the general 10.6.3 snow leopard boot disks)...
As the last post suggests, call Apple and order a replacement original disc for about $17. They will ask you the model and serial numbers.
Your retail version of Snow Leopard OS 10.6.3 will not work on that Mac as it requires a minimum of OS X 10.6.7 to boot and operate.
Another alternative is to again borrow another Mac to install your retail Snow Leopard into an external HD or partition, upgrade it to 10.6.8 and then clone it back to a partition on your MBP. -
I purchased my MacBook Pro in August 2013. Am I suppose to have Pages, Numbers, and Keynote already installed on my MacBook Pro? Because I don't have them.
You may have to purchase them as Apple did not offer them with new Macs until after October 2013. Check the App Store. Whether free or fee, many are discovering that Pages v5 and later is the antithesis of word processing functionality. You would be better served with Office for Mac 2011 update 14.4.5, or the free LibreOffice.
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i have a macbook pro 13" early 2011 version and what to install windows 7 on it via bootcamp but not sure that whether to install x64 or x86 version? which one will work better
There is no need for anyone to use 32-bit version anymore.
Retail comes with both. Or you can save on just buying 64-bit System Builder disc.
Better support for today's hardware with larger video graphic memory and systems.
Better memory management. -
have a macbook pro 15" late 2011 , with only 4gb of mem , i want tot upgrade for 8 witch one its better
Use Crucial.com or macsales.com. They specialize in Mac memory.
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i have a macbook pro md318 late 2011 i want to know can i change hard drive from 500GB to 2TB????
Tbh, I really wouldn't bother.
I may get shot down here, but I like having storage centralised, backed up etc, so I would use the internal storage for the day to day stuff, and anything more dated, and large, then dump it on an external, with backup.
I've heard some horror stories about larger capacity drives getting over hot, and failing in some machines. Not macs particularly though. -
I have a MacBook Pro 13 early 2011 with Mac Os 10.7.5. I can't make an update because it keeps saying I don't have permissions. What can I do to update?
Are you the admin?
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I have a macbook pro 13’ (late 2011) 2.8Ghz Intel i7 memory 4GB 1333 MHz DDR3 and have upgraded my OS X Lion to Mavericks 10.9.5. Everything has slowed down and the battery lasts a bit earlier. How do I go back to the older OS X Lion? Or should I improve speed differently? Would improving memory to 8GB help?
i have run the EntreCheck and here is the report:
EtreCheck version: 1.9.15 (52)
Report generated 28 September 2014 16:16:39 GMT+3
Hardware Information: ?
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.8 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.5 (13F34) - Uptime: 0 days 4:59:22
Disk Information: ?
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (203.96 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Vodafone (ZTE) Vodafone Mobile Broadband K3565-Z
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.ZTE.driver.ModemDriverMac (1.0.2d1) Support
[loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.1) Support
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.1) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ?
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
StartOuc: Path: /Library/StartupItems/StartOuc
Launch Daemons: ?
[running] cn.com.zte.PPPMonitor.plist Support
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] PPPMonitord.plist Support
Launch Agents: ?
[running] cn.com.zte.usbswapper.plist Support
[running] com.hp.devicemonitor.plist Support
[loaded] com.hp.messagecenter.launcher.plist Support
[running] Swapper.plist Support
User Login Items: ?
iTunesHelper
Dropbox
Internet Plug-ins: ?
SharePointBrowserPlugin: Version: 14.0.0 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
Safari Extensions: ?
AdBlock-2
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
MacFUSE Support
Tuxera NTFS Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
5% Safari
3% WindowServer
2% BitTorrent
2% hidd
0% softwareupdated
Top Processes by Memory: ?
229 MB Safari
160 MB softwareupdated
156 MB com.apple.WebKit.WebContent
135 MB com.apple.IconServicesAgent
102 MB VLC
Virtual Memory Information: ?
45 MB Free RAM
1.55 GB Active RAM
1.52 GB Inactive RAM
895 MB Wired RAM
628 MB Page-ins
0 B Page-outs
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