I have recently bought an iMac but if I want to boot from disc it gives me a Lock screen and I don't know the password

I Bought recently an iMac A1311 when i got it the hdd was broken... so i replaced it with a new one but now if i boot my mac up ik gives me a blinking question mark so I tried command -s on the startup but then it gives me a Lock and i dont know the password neither the reseller

You have a firmware password reset.
The iMac A1311 is (if I'm interpreting info correctly) an early 2009 model. So this should work:
Shut down the computer and remove all the RAM.
Try booting (you won't be able to even get to the point you were at before, without RAM)
Reinstall the RAM
Turn on the computer and hold down the command-option-p-r key combination before the startup chime sounds. Continue to hold them until the computer restarts on its own a second time, then release.
The computer should now boot normally.
If that doesn't work...then you'll need a genius bar appointment, for which you will need proof f ownership of your iMac.

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I have recently bought a iMac but I do not have the new Mountain Lion installed. Do I have to buy this or am I entitled to a copy for free?

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Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.

I recently changed my password to my apple id and was able to log into everything fine except the icloud on my ipad. It reverted back to an old apple id and I don't know the password. I have tried all the suggestions and no luck.

I recently changed my password to my apple id and was able to log into everything fine except the icloud on my ipad. It reverted back to an old apple id and I don't know the password. I have tried all the suggestions and no luck.

You didn't say what you've tried, but f the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I recently bought a new computer and downloaded itunes but when i try to sync it, someone else's apple i.d. shows up and i don't know the password. I try to authorize my computer but it still won't let me

I recently bought a new computer and downloaded itunes onto it. When i sync my ipod it prompts me to authorize my computer
with the purchases that i've made, but when i try to do so, my apple i.d. is not what shows up and so my ipod won't sync any of my songs or apps. I have no idea who's username i'm seeing and i've never seen it before. That's the only thing that is stopping my ipod to sync, a password that isn't mine!! I am beyond frustrated and don't know what else to do, if someone can please help me i would be so appreciative you have no idea. Thank you so much

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I have a new email address and my old email keeps coming up on icloud when trying to update apps and i don't know the password or security questions for the old email. I can sign in with my apple id which is tied to another email but not itunes how to fix

I have an apple id and it has my current email attached to it. however when i go to update apps it's asking for the password for an old email. I no longer have the old email and can't use it. when I go to icloud on my ipad it asks for the password for old email. it doesn't allow me to change the old email to current. when i go to reset it i can't remember the password or security questions for the old email so it doesn't let me go any further. How do I fix this? Do i need to call apple support?

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

I recently bought an iphone 5 on ebay and I'm stuck in the activation screen and I don't know the previous owner

the iphone has been restored when I received it

Ask eBay for a refund. If you can't contact the person who set the lock, you won't be able to get the device activated, and Apple won't unlock that device for you.
(114120)

I can't change my iCloud account on my iPhone 5 and i don't know the password and i don't have the email address for my old account. how can i change it?

How do i change the iCloud account on my phone when i don't have the email address or password to the one that is on it now?

i cant active my iphone after restor and i forget my apple id and password
can you active my iphone

I have an account that I never used on my phone and I don't know the password. I checked online and there is no apple ID that using this email. What should I do to delete this account from my phone?

See above

Hello there, sunnysjy23.
I'm not clear on what account you're looking to remove. If you are looking to change the Apple ID you have signed into the phone for use in the App Store and iTunes Store, then this Knowledge Base article should prove helpful:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
If it's an email account you're looking to remove then step #4 in this article has your solution:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Choose the affected email account, then tap Delete Account.
Add your account again.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT4623 I need to reset my apple ID on my phone. My ex set it up and i don't know the password. I reset my iCloud but the one on my phone will not reset. He won't stop accessing my accounts.

Help reset username and password on my phone. Already reset password on account.

For iOS 6
• Settings/iCloud
• Select account
• scroll to the bottom,
• select Delete Account.
Then Log-into your other iCloud account.
Just as I said/Just as wjosten said.

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John Galt wrote:
In no particular order,
LibreOffice (donation-supported)
NeoOffice (free)
OpenOffice (free)
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Just an FYI John, NeoOffice is no longer free, (but it is cheap at least)

I have recently bought a imac and wish to transfer iphoto, imovie, and itunes files, albums, projects etc, from my macbook to my new imac desktop, to free up space on my macbook. How is this done?

I have recently bought a imac and wish to transfer iphoto, imovie, and itunes files, albums, projects etc, from my macbook to my new imac desktop, to free up space on my macbook. How is this done?

Hi,
Are Both Macs running the same OS... i.e. Snow Leopard... ?
Also These Links may be of Value:
http://www.apple.com/support/imac/intel/
http://web.me.com/pondini/AppleTips/SetupAsst.html
http://support.apple.com/manuals/#imac
Cheers,

I recently bought an imac but then I got photoshop and it didn't meet the specs. So I was wondering wich computer/laptop would be the best for running Photoshop CC and AfterEffecs CC for under 700Dollars

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I setup my iCloud account on my iPhone 5 with the wrong e mail address, and I don't remmber the password, I reset my tel and erase all the information on my iPhone in order to try to set up a new iCloud account but when I restart I have a problem aga

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I have the same problem as the emails go to my iCloud account that I cannot access!!! I cannot answer the security questions as someone else must have set up my iCloud account. Nothing seems to work. It would be great if someone has some ideas as what can be done to recover the situation?

HT1459 i have an ipod touch that is amounted with WAY to many minutes and we do not know the password. i would reset it with itunes but i cannot turn it off for the top lock button doesnt work. how do i restore it to factory settings or fix the lock butto

I have an ipod touch that i would like to restore to factory settings. Having said that the ipod is locked for over 1,000 minutes and i do not know the password. I know the trick of holding down the lock button and home button at the same time until the "Connect to iTunes" message pops up, but the lock button on my ipod does not work. Is there anything i could do? I really could use some help im very stuck!

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Or try using this program to place the iPod in recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I recently thought I was updating my Safari browser. When completed, I put all those little files that were on the desktop into the trash. Now my trash is saying it can't be emptied because there are locked files and I don't know how to unlock them

I recently thought I was updating my Safari browser. When completed, I put all those little files that were on the desktop into the trash. Now my trash is saying it can't be emptied because there are locked files and I don't know how to unlock them or get them out of my trash and they keep multiplying. And to make matters worse, I tried renaming them as pdf files thinking that might do the trick.

oh boy ! I'd ask you if you knew what kind of files they were or where they came from, but I don't think you could help me a bunch. Try going to the Utilities folder and running Disk Utilities. If you want to empty the Trash and it won't empty, go to the finder and choose "secure Empty trash". Worse case scenario-you may have to reinstall Snow Leopard, but I don't know what else to suggest. If you have a DVD of Snow Leopard, boot up from that, and reinstall the OS. This will not touch the stuff you have on your Hard Drive, then you can update from 10.6 to 10.6.8, otherwise Onyx? Maybe those files are part of the OS which needs them to keep running. if you hold down the Shift key on reboot, you can reboot in Safe mode and maybe you can take the files out of the trash that way
good luck
John B

I have recently bought an iMac but if I want to boot from disc it gives me a Lock screen and I don't know the password

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