I have redeemed a gift card and this is showing as my itunes balance but when I try and download an app it won't let me

I redeemed a gift card on to my daughters Itunes account however everything she downloaded came off my credit card. I have now marked this as NONE expecting this resolve the situation, however now when she tries to buy music or apps it won't let her. We can see her balance on the laptop but not on her IPOD Touch 5. Can anyone help?

What message are you getting?

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I sign into my iTunes account but when I try to download a apps it can't go through how do I fix this problem

I sigh into my iTunes account but when I try to download apps it can't go through how do I fix this problem

If disabled for Security Reasons... See here http://support.apple.com/kb/TS2446
If not for Security reasons...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I tried to change my apple I.D on my ipod touch in my settings and in my settings it says its changed but when i try to download an app it asks me for my password for my old account. how do i fix this? i tried to sign out then sign in again and it failed

PLEASE HELP!!!!!!! i have had
this problem for 2 months!

Just what happenede when you signed out and signed back in in Settings>iTunes and App Store? What does "fail" mean?

It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?

It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?

Bojana321 wrote:
... this has only come up today yet it says I'm logged into mine!
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
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Release the Buttons...

I got an 15 dollar iTunes card for Christmas. I took a picture of the card code to redem the card I accomplished that but when I try to download an app that cost money it asks me two security questions that I forgot the awnsers to.what do I do?

I got an 15 dollar iTunes card for Christmas. I took a picture of the card code to redem the card I accomplished that but when I try to download an app that cost money it asks me two security questions that I forgot the awnsers to. Than I click the forgot security questions than it sends it to my email but that's the problem I do not get any email.

You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96048)

I have money in my itunes account but when I try to buy a song it doesn't let me buy it or download. It doesn't do anything!

I have money in my itunes account but when I try to buy a song it doesn't let me buy it or download. It doesn't do anything!

You cannot and need to ask Apple to reset your security questions. To do this, click here and pick a method; if the article doesn't list one for your country or you're unable to call, fill out and submit this form.
Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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HT1382 i got an iPad and all my app's, music, and movies are on it, but when i try to download some apps to mi iPhone, they doesn't appear on the purchased tab, how could i move them back to itunes so i can access thru iCloud?

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(I think the daughter got he better end of the deal!) I believe if you change the password and user id one of the devices it will stop that from occurring. But I'm not the one to tell you how to do it; someone like "Illaass" (Illaass seems to know how to correct / fix almost anything!) will know how if you don't. Just look for the "cat" icon.

I have music on one device that I would like to get on another, but when I try to download it, it just says purchased. What do I do?

I have music on one device that I would like to get on another, but when I try to download it, it just says purchased. What do I do?

Did you follow the instrctions in this link?
App Store: Downloading Older Versions of Apps on iOS - Apple Club

I downloaded some apps for my ipho in the apptrackr site, the apps are shown in my itunes library but when i try to sync those apps at first it works and then it says an error occur (0xE8008001). How can I sync them without the error?

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If your phone is jailbroken, we can't help you, as already stated.
If you're new to this and you're trying to download apps to put on your phone and it is NOT jailbroken, you can't do that.
You must go through the iTunes app store.

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I cant download from appstore. I made my apple Id but when I try to download from app store it says this id has not yet been used in itunes. what should I do?

Follow the on screen instructions to set up an iTunes account using your Apple ID.

When I try to buy an app it won't let me log in and says that I need to use another Apple ID on my iPad 2

When I try to buy an app it won't let me log in and says that I need to use another Apple ID on my iPad 2

Is your Apple ID set properly at Settings > iTunes & App Stores?
If so, log out from there and log back in.
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I have a credit in the iTunes store but when i try to purchase an app, aim asked for credit card information. How can I use my iTunes account to purchase apps?

I have a credit in the iTunes store but when I try to purchase apps I am asked for credit card information
Are there two separate stores. How can I make purchases?

same here but i cant purchase a movie or anything

Hi my and My husbands iphones are no longer syncing to itunes but have synced in the past. When I try to sync it says I need to latest version of itunes. But when I try to download the latest version of itunes it says I need an earlier version first.

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No problem.
Okay ... Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/
Does that install go through okay? If so, can you connect the phones now?

I have bought and downloaded a movie to my iTunes account but when I try and watch it either on my PC or on my AppleTV it says I haven't purchased anything?!?!?!?!?!?

Firstly why is it so difficult to find answers to problems?!?!?!?!?!!?!?!?!?!?
Secondly
I have purchased and downloaded a movie but when I try to view it on my PC or my Apple TV it says that I haven't purchased anything, yet when I go into my iTunes account I can see my purchase.
Frustrating or what?!?!?!?!?!?!!?!?!?

Details, please. Purchased from where, the iTunes Store? If so, does the movie appear in iTunes, and if it does what happens when you select the movie and click Play?
It's really difficult to offer advice with so little information to go on, so please post back and give us the complete situation. We can then probably come up with suggestions.
Regards.

HT1918 I have an ITunes account but when I want to download an app this thing will pop out " this I'd has not yet use something in the I tunes store " then they want me to choose wich card I want to use and I know that there is something that is "none" so

What should I do I tried to do a new account like what all the other people advise but no use !!

Barbara Hunt wrote:
Would it be possible for me to download iTunes in Parallels and get the files into that and then onto my iPod?
Yes, you can download iTunes for Windows using Parallels. If planning on making purchases here and/or authorizing already purchased tracks (from your Mac iTunes library), you are permitted to authorize five (5) computers as per iTunes Store terms of use, regardless of computing platform. No need to create a separate new iTunes Store account.
However, judging from what you would like to do, your best bet would be to convert the WMAs to AAC/MP3 in iTunes-Windows (iTunes-Mac cannot import WMA files), and drag the files from the Parallels window to your desktop to add to the iTunes-Mac library. (as the iPod itself is currently linked to your iTunes-Mac library)
Hope this helps,
Steve

I have redeemed a gift card and this is showing as my itunes balance but when I try and download an app it won't let me

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