I have single app Photoshop CC subscription. I  own inDesign 5.5. Want to take the 29.95 offer.

All I want to do is sign up for the 29.95 offer. No one ever came online to respond to my chat questions. It seems that every time I have to deal with an Adobe issue, it take several hours and I alwys have the feeling something is still not right. My question : how do i sign up for the 29.95 deal and not wind up in the online chat rep endless loop. A to Z steps please.

Of course, I had already tried that route, and wound up in an endless loop of no help at all. No response from chat; app just sat there. Same from laptop.
So the question remains : Can a live person, somewhere, simply tell me how to take advantage of the 29.95 offer. I currently have PS CC subscription, own a legal, boxed copy of inDesign 5.5, want to be able to convert my trial of ID CC to a full subscription ID CC. I'm also wondering why if Photoshop CC and LR are available for 9.95 monthly I have been charged twice as much.
Help !
Message was edited by: Manish-Sharma

Similar Messages

  • I can't download my single app Photoshop cc New to creative clound

    I am new to creative cloud and can't download my single app Photoshop CC. I have already talked to one tech and he could not do it.

    Steve which operating system are you using?  Do you receive any specific error messages?

  • Switch language on a Creative Cloud single-app photoshop

    I just downloaded a Creative Cloud single-app photoshop, got a Danish version, but will prefer an English version. Can I switch language?

    I just went through this earlier today. So much pain. Such experience.
    First, you change the language in the Adobe Creative Cloud preferences, per the earlier referenced thread. http://forums.adobe.com/message/5906972#5906972
    Next, click the download button on the Photoshop item in Apps in Creative Cloud.  This will download the entire application again, so it will take some time, but will only install the new language file. This will NOT automatically change your language in any app...one more step...
    Finally, in Photoshop, go into the Interface Preferences and set the interface language. Restart Photoshop. The interface should be in the selected language. 
    (for other apps you have to uninstall the app after setting the language in Creative Cloud, and then re-download and install through CC)

  • I just signed up for the CC single app Photoshop.  I'd like to add Lightroom.  How do I do that?

    I see that there is a basic photography option for $9.99 per month that includes both Photoshop and Lightroom, but does not come with any cloud storage.  Can I keep my single app Photoshop plan with cloud storage and add the basic photography plan, too, to get Lightroom?

    Ask Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Creative Cloud support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

  • My account is for CC Photography (recently changed from CC Single App Photoshop), but when I open photoshop I get the Adobe warning that there is trouble verifying my membership. Please advise

    Hi, my account is for CC Photography (recently changed from CC Single App Photoshop), but when I open photoshop I get the Adobe  warning that there is  trouble verifying my membership. Please advise

    Verify Account https://forums.adobe.com/thread/1465499 may help
    -Credit card https://helpx.adobe.com/utilities/credit-card.html
    -wrong email https://forums.adobe.com/thread/1446019
    or
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  • I have 2 App Store accounts, one from MobileMe time and i want to know if it is possible to merge them as i'm having troubles updating some of my software?

    I have 2 App Store accounts, one from MobileMe time and i want to know if it is possible to merge them as i'm having troubles updating some of my software?
    I have to sign in and out between one and the other constantly and i dont know what to do anymore becouse now i can't update software on either, it keeps on poping up "To update this application, sign in to the account you used to purchase it." and im pretty sure im on the right account.

    Sorry. Apple's policy states that accounts cannot be merged > Frequently asked questions about Apple ID
    Contact Apple for assistance > Contacting Apple for support and service

  • After a HD crash, I have to reinstall Photoshop Element 12 and Premier Element 12. I still see the link in my purchases history but nothing happens when I click on the link. How can I get my softwares back?

    After a HD crash, I have to reinstall Photoshop Element 12 and Premier Element 12. I still see the link in my purchases history but nothing happens when I click on the link. How can I get my softwares back?

    Jeanval have you tried a different web browser?  For more information on how to download your purchased software please see http://helpx.adobe.com/creative-suite/kb/find-download-link.html.

  • I have a image in iPhoto in my macbook pro and i want to take that single image in my iPhone 5, i want to know the process??

    i have a image in iPhoto in my macbook pro and i want to take that single image in my iPhone 5, i want to know the process??

    Hello there, Bhavesh7.
    The following Knowledge Base article offers up some great information in regards to how to sync photos to your iOS device:
    iTunes: Syncing photos
    http://support.apple.com/kb/HT4236
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I have an old photoshop album starter edition and it used how do I get the files on it

    I have an old photoshop album starter edition and it used to work fine with the unlock key – now it just shuts down when the code is entered. Is there something else I can do or is there another program that will let me capture the photos that are in the files of the starter edition?

    Photoshop Album Starter Edition support withdrawal FAQ

  • I have 3 apps waiting to be accepted.  I don't want them.  How do I delete them?

    I have 3 apps waiting to be accepted.  I don't want them.  How do I delete them?

    Where are these apps from?  Are they from App Store?
    What are these apps?   Or are they updates to existing apps?
    It would help if you filled out your profile to say what machine and OS/IOS system you are using

  • I have an iphone 5 and my dad has iphone 5s , we want to interchange the phones . how can i exchange the data , contacts , apps and photos ?

    i have an iphone 5 and my dad has iphone 5s , we want to interchange the phones . how can i exchange the data , contacts , apps and photos ?

    Make sure to have a backup of each device, then use the backup to restore the phone after you have set it up as new device, explained in this article:
    How to back up your data and set up as a new device
    iOS: Back up and restore your iOS device with iCloud or iTunes
    Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
    Check this article about the content of the backup.
    iTunes: About iOS backups
    Don't forget to deactivate the Activation Lock on both phones:
    iCloud: Remove your device from Find My iPhone
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account

  • HT5129 I have 30+ iPhoto Libraries, so every time I open one, iphoto wants to copy the 3 events I had out there when MobileMe shut down. Those 3 events are saved in the appropriate iPhoto libraries. Wish I had deleted them on MobileMe! How do I turn this

    I have 30+ iPhoto Libraries, so every time I open one, iPhoto wants to copy the 3 events I had out there when MobileMe shut down. Those 3 events are already saved in the appropriate iPhoto libraries. Wish I had deleted them on MobileMe! How do I turn this process off?

    As Larry mentioned I use a different DAM (digital asset management) appliclation, Media Pro 1. For other possible DAM apps visit  The DAM Forum which is for professional photographers.  There the various apps are discussed along with workflows.  If nothing else you'll get some good information on managing digital "negatives".
    Media Pro lets you manage the folder organization of your photos and write metadata, keywords, titles, and other metadata directly back to the files.  No matter what app you go with have a backup plan in place to keep current backups of your source photos on separate hard drives.

  • Updated games and they have been waiting for almost 24 hours.  I don't want to lose the progress on the game by deleting and re-installing.  Any suggestions?

    Updated games and they have been waiting for almost 24 hours.  I don't want to lose the progress on the game by deleting and re-installing.  Any suggestions?

    See:
    Downloading apps stuck on waiting...: Apple Support Communities

  • I have two macs at my house, and multiple iPhones. I want to keep the same apple id as everyone else, but i want to put my own music only on my iPhone. I want to do this with my laptop which is not the family's main iTune's computer.

    I have two macs at my house, and multiple iPhones. I want to keep the same apple id as everyone else, but i want to put my own music only on my iPhone. I want to do this with my laptop which is not the family's main iTune's computer.

    If you use the same Apple ID for iCloud on each device, yes. However, you can use the same Apple ID for iTunes content on each device, but different Apple ID's for iCloud, iMessage, FaceTime, etc., on each device. That way, you can have whatever iTunes content you want on each phone, but keep all of the other data separate. You can create another Apple ID here:
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/wa/createAppleId?loca lang=en_US
    Must be a verified email address.

  • I have a 15' Macbook Pro, mid 2010 running Mavericks. I want to upgrade the hardware by increasing the RAM to 8GB and replacing the HD for a SDD one. What would be the best way to install mavericks on the new HD? I have the original OS X CD.

    I have a 15' Macbook Pro, mid 2010 running Mavericks. I want to upgrade the hardware by increasing the RAM to 8GB and replacing the HD for a SDD one. What would be the best way to install mavericks on the new HD? I have the original OS X CD.
    From what I read, I have 2 choices: 1. to install OSX and then upgrade to Mavericks, but I'm not sure if this would be possible (to upgrade directly from OSX to Mavericks); and 2. to use a software called Super Duper.
    I wouldn't like to have to use a third party software to do this, so the question is: is there a better way to install directly the Mavericks not having to use a third party software?

    Install the new drive in the computer.
    Install the old drive in an external USB or Firewire enclosure.
    Boot the computer from the Recovery HD on the external drive.
    Use Disk Utility to partition and format the new internal drive.
    Clone your external drive to the internal drive.
    How to replace or upgrade a drive in a laptop
    Step One: Repair the Hard Drive and Permissions
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    Step Two: Remove the old drive and install the new drive.  Place the old drive in an external USB enclosure.  You can buy one at OWC who is also a good vendor for drives.
    Step Three: Boot from the Recovery HD on the external drive.  Restart the computer and after the chime press and hold down the OPTION key until the boot manager appears.  Select the icon for the Recovery HD then click on the downward pointing arrow button.
    Step Four: New Hard Drive Preparation
      1. Open Disk Utility from the main menu and click on the Continue button.
      2. After DU loads select your new hard drive (this is the entry with the
          mfgr.'s ID and size) from the left side list. Note the SMART status of
          the drive in DU's status area.  If it does not say "Verified" then the drive
          is failing or has failed and will need replacing.  Otherwise, click on the
          Partition tab in the DU main window.
      3. Under the Volume Scheme heading set the number of partitions from
          the drop down menu to one. Set the format type to Mac OS Extended
          (Journaled.) Click on the Options button, set the partition scheme to
          GUID  then click on the OK button. Click on the Partition button and
          wait until the process has completed.
      4. Select the volume you just created (this is the sub-entry under the
          drive entry) from the left side list. Click on the Erase tab in the DU main
          window.
      5. Set the format type to Mac OS Extended (Journaled.) Click on the
          Options button, check the button for Zero Data and click on OK to
          return to the Erase window.
      6. Click on the Erase button. The format process can take up to several
          hours depending upon the drive size.
    Step Five: Clone the old drive to the new drive
      1. Using Disk Utility still opened.
      2. Select the destination volume from the left side list.
      3. Click on the Restore tab in the DU main window.
      4. Check the box labeled Erase destination.
      5. Select the destination volume from the left side list and drag it to the
          Destination entry field.
      6. Select the source volume from the left side list and drag it to the
          Source entry field.
      7. Double-check you got it right, then click on the Restore button.
    Destination means the new internal drive. Source means the old external drive.
    Step Six: Open the Startup Disk preferences and select the new internal volume.  Click on the Restart button.  You should boot from the new drive.  Eject the external drive and disconnect it from the computer.

Maybe you are looking for

  • MM(PO) :: Not purpose any info record when PO creation

    Dear Expert,          I have the problem with PO creation. Our user required to not purpose any info record information when create PO. Because they want fresh blank PO. I don't know how to do to not activate any info record. Please advise. Thank you

  • Mobile Server with Oracle 10G

    Is it possible to do Oracle Lite synchronization from using a 9i Mobile Server against a 10G Oracle Server? I tried doing this an constantly received TNS errors. When I uninstalled 10G and downgraded to 9i, everything worked fine. Does anyone know if

  • Help! How Do I Get My Video to the Mac?

    Just purchased our first Mac-27" iMac. I am wanting to do film editing using iMovie and then burn finished product to dvd. I am having trouble figuring out how to get the video from my video camera to the Mac. I have an older Sony video camera (about

  • Firefox hangs on plugin loading, not marked by OS as unresponsive, must be killed with task manager, works fine with other Windows 7 users on this computer.

    I'm not sure what plugin is the problem but when the plugin_container process loads, firefox hangs and becomes unresponsive. Windows 7 doesn't recognize it as such, however, and I have to kill the process with TaskMgr. The problem does NOT seem to be

  • How to update to Safari 4.0?

    I hadn't gone into my iTunes store for a while and today when I tried to it said I needed to update Safari to version 4.0.3 in order to use the store. So I then went to apple.com to find this new version of Safari and I found 3 versions I could downl