I have updated my creative cloud desktop app and it appears i have to re download all the apps, how can I just get the updates as I have the latest CC14 software already.
I don't want to spend time downloading all of the software I already have on my machine.
CC Apps installed message says ' You have not installed any applications yet' and I have
Any help would be great
ta
J
Hi Jason,
Have you tried checking what the Apps panel states ? Is it giving you the option to install all the apps again or is it asking you to update ? May be share a screenshot of the Apps panel with us.
Cheers,
Kartikay Sharma
Similar Messages
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I have been trying for 2 days now to get this resolved.
Computer hashard wired internet connection, running Windows 7 Home Premium. No other issues with downloading or uploading from any other sites or programs. No other network issues reported on other computers.
It started when I went to install Lightroom through my Creative Cloud. It prompted me to update my Creative Cloud Desktop App, which I went to do and then promptly got Error Code 201. I restarted my Creative Cloud and then skipped the update, hoping it was just an issue with that specific download. I clicked to install Lightroom and the same thing happened, Error code 201.
I restarted my machine, and tried again. Same issue.
I contacted Support. They had me go in and change a bunch of folder names to and add "old" to the end of them and then had me try using the Adobe Cleaner tool, which did not work. He had me go in and change some internet settings, still nothing. Same issues as before, only now with all the renaming of things I cannot even open programs I had previously been able to open like Photoshop.
He instructed me to reinstall the CC Desktop App because the Cleaner tool was not recognizing that it existed anymore (probably something to do with renaming files.. just saying) and now I get the 201 Error when I try to reinstall the CC Desktop App.
I ran out of time and had to stop after being on with them for over an hour.
Today I contact back and was instructed to create a new user account on my computer and try downloading and installing the application in the new user. Same errors. 213 at first, restarted my computer and then got Error Code 201 again.
I am getting really frustrated and really behind on my work. Any information someone could give me would be greatly appreciated. Currently waiting for a chat person to be available again.
Thank you for your time and assistance.Meowia for Error 201 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html. Error 213 indicates there was problem locating the update or an incorrect URL. The troubleshooting steps are still the same as both errors are related to failure of the current network connection.
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Since I updated my Creative Cloud desktop App to its last version, my files are no longer synchronized. I received the "fail to synch files" and "server error" messages.
Hi, Jeff.
I'm not on a network and I didn't change anything on my secutiy setups, so I got in touch to the customer support. They checked my computer and found nothing wrong, so they uploded some log files to analyse the case. I'm waiting for a answer.
Thanks for the tips. -
Hello, I trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)
Uninstalling and installing again - nothing change.Hi slawek,
Please refer to the thread below where this issue has been discussed:
Error code 50
Regards,
Sheena -
Register Applications photoshop CC Lightroom 300 baht per month Creative Cloud desktop install and load the program into Lightroom down normally open normally, but the work load photoshop program installed. Open access Like we use it to fill a 30-day trial version, serial no.
1) WHAT if I juse JUST ONE Adobe program pretty often?
They have a single use subscription for $20/mo. Similar to upgrading extended version every 1.5 years.
2) WHAT if I created projects like 2 months ago and I didn't use Photoshop for a full month. Who assures us that with the CC series the projects are opened with the old CS ones?Or don't use it every day?
Same problem if you own it. If upgrade price is $400 every 1.5 year that is same as $16/month. You can choose not to update and version will be same as when you last used it.
3) WHAT if I don't use Adobe 24/7? and 5) Making an day-based subscription?? Same problem if you own it. If upgrade price is $400 every 1.5 year that is same as $16/month.
4) Adobe, do you think to be the only one making these softwares?
Competition is always a factor in market.
6) After all this mess, you discriminate Europeans, too?
Taxes charged by Governments and municipalities are not controlled by Adobe. -
i want to update my phone, but i purchased many apps and music on the phone. it won't let me authorize my computer so i cannot update. i don't want to deauthorize all my computers. how can i find out which 5 computers i have authorized? also how can i update the software?
This is a tedious solution, which is stupid! And some users report an inability to reauthorize a computer after an "en masse” deauthorization. I can’t believe Apple doesn’t provide a list or menu to find out which computers you’ve authorized! Obviously, APPLE knows (or else they couldn’t tell us how many computers we have authorized)--so why can’t they give us access to that information about our own computers??!!!
And for an already-authorized computer with a hard drive that’s since been replaced and upgraded from Mavericks to Yosemite, would it be recognized as a “new computer” and require authorization? Would its previous incarnation (i.e., with the old hard drive and OS) be considered a separate computer? Some users report they can’t authorize a computer after an OS upgrade because of that. Can’t believe we have to do such a bass-ackwards kludge! -
I have a new iphone 5 and although I had a little trouble downloading all my apps and music, I did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help?
Hey leafxxx,
Thanks for the question, and welcome to Apple Support Communities.
The following resource provides troubleshooting steps if your iPhone is not displayed in iTunes when connected:
Apple - Support - iPhone - iTunes Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/itunes/
For more detailed instructions, see this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Enjoy your new iPhone 5!
Matt M. -
I am a first-time iPad owner/user. I bought a relative's original iPad. I want to leave the apps on it and add my own pdfs to read. My itunes account is really for my iPod. iTunes message says that if I "Sync" the iPad will be erase, and become like my iPods. If I make a new iTunes account, would the apps be erased when I tried to use it?
How can I just get my files onto this iPad, and still have the apps that my relative left there for me?
Thank you.iPads sync to 1 computer only.
All media and apps are tied to the Apple ID that purchased them.
Without your relatives ID and password, you cannot update any of the Apps.
I am pretty certain he is also violating Apples terms of service by giving you the apps. -
i bought this apple ipad from pawn shop and have receipt. its locked by previous owner and pawn shop had no info on previous owner to contact. how can I delete all content and start fresh so my grandson can use for college?
If it's activation locked, you can't; go back to the shop and ask for a refund.
(120778) -
I have an iPhone5, 16 gb and a 120 gb iPod. All my songs won't fit on the iPhone of course. How can I just get some of them on the iPhone? I want to keep all my music on the iPod, but just want SOME of my music on the iphone. I am VERY new to all this so be gentle and thanks.
You Sync the Music you want on the Phone via iTunes on your computer.
See here > http://support.apple.com/kb/HT1386
From Here > http://www.apple.com/support/iphone/syncing/ -
my computer broke and i lost all files including ITunes. what happens to all the stuff purchased already. will this appear in itues when i download it agian? how can i save the music on my ipod and transfere it over to the new itunes?
Unfortunely, all movies and songs purchased in iTunes will be lost...you'll have to purchase them again! Any applications you've purchased, you can download again for free.
Music Rescue is a program you can use to transfer any and all data (music, movies, pictures..) from your iPod to your computer, and iTunes.
http://www.kennettnet.co.uk/products/musicrescue/ -
Hi I have itunes UK on my lap top and my daughter has been bought an Itunes USA gift card how can I use this please?
Gift cards can only be used in the country in which they are purchased - so in order to use a US gift card you would need to have a US iTunes account.
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I'm trying to purchase extra content on some of my apps and it says "contact iTunes support to complete this transaction." how can I fix this? My credit card is valid and I've made extra content purchases before and it's worked.
As I replied in your duplicate thread, these are user-to-user forums, you are not talking to Apple here.
You can contact iTunes support via this page :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then probably Purchases, Billing & Redemption -
CS6 will not update through Creative Cloud Desktop
Im having trouble getting any of my CS6 apps to update through the Creative Cloud desktop app. The CC apps seem to have installed correctly and to open without a problem, but the updates for CS6 just wont even download. I just get an "update failed" on each app. I'm running an iMac. I've looked around at other threads but couldn't find anything specific to this. I did follow the instructions for the OOBE file but that didnt seem to help either. Any help would be appreicated.
Anirudh-
Thank you for the feeback but that didnt seem to help either, I tried with a couple of the CS6 apps and I get this in the error log:
Extension Manager 6.0.5 Update
Installation failed. Error Code: U44M1P7
...it seems that its the extension manager that is the issue. Is there something specific i need to do to get that particular app to install correctly? -
I get an errorcode 50, when trying to update my Creative Cloud desktop
What is wrong, when I constantly get the message:
Creative Cloud desktop was not updated (ErrorCode: 50)
I have the Creative Cloud installed on 2 computers as allowed..Please try the steps in :
Creative Cloud Desktop update error A12E1 - getting really tired of this...
https://forums.adobe.com/message/6231724
Please let us know if it worked for you.
Regards
Rajshree -
when i try to update my iphone to the new iso5 software i get a error message(-50) while backing up it says if i continue ill loose all my contacts how can i fix this??
Have you tried this?
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