I have used only one laptop since I started using apple products, but itunes notified me that i have authorised 5 computers. how do i correct this
I have used only one laptop since I started using apple products, but itunes notified me that i have authorised 5 computers. how do i correct this
Deauthorize all, then authorize the active computer.
Similar Messages
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This is what I wrote to the Microsoft Community seeking a correction of the issue (still no reply to my request for assistance with this matter from them):
Can I go back to I.E. 10? Ever since I installed version 11, I've had an unstable desktop. It appears to have damaged the Windows Explorer interface in other browsers, such that when I open the popup window to save downloads and/or other files, all that shows up in the window are the "Save" and "Cancel" buttons, but it does not show the interface to choose where to save the file(s), thus I cannot save anything at all in those other browsers. I primarily use Firefox, and every time I want to save a file, I have to startup I.E. 11 to save anything and everything.
I would much prefer going back to I.E. 10 which caused me no such problems; but, if I cannot go back to I.E. 10, how do I correct this issue so I can save files in other browsers? This situation has been going on for months now, and I've waited patiently thinking that there would be an update for Microsoft and/or Firefox (as well as Chrome and Safari) that would correct this problem by now; but, even though I have all of the latest updates and versions installed, no updates have corrected the issue at all. I would very much appreciate any help you can give.
Oh, also, I have tried uninstalling Firefox completely at least twice, and rebooting before reinstalling it to the latest version, but that has not corrected the problem either. I additionally tried turning I.E. 11 off in Windows, and then tried running Firefox to see if the download interface would be restored, but it still had the very same issue(s) [no ability to choose the place to save files, and thus being completely unable to save any downloads and/or other files]. I can't believe that this problem has been going on for so long now without any update(s) resolution.The following is the latest that I've written to Microsoft about this entire matter:
You're still not getting it. I've never had a problem with downloading and/or saving files in I.E.; and I very clearly explained to you guys that the problem is in the other browsers, but it's caused by a malfunction in the Windows Desktop.
Why can't someone with English as their first language, please help me?
But, regardless, just in case your recommendation(s) had anything to do with anything, and were perhaps creating the problem in the other browser (though I was pretty sure that it had nothing to do with my problem), I made I.E. the default browser; yet, of course, that did NOT correct the problem. Also, when I set I.E. as the default browser, the explorer.exe file crashed and restarted.
Nevertheless, because I (wrongly) thought that I couldn't uninstall I.E. 11, because somehow I missed the listing for it in Windows Programs and Features, I went to the latter again and found I.E. 11 listed this time, and uninstalled it. After it completed, I rebooted the laptop. Then I went into Windows Update and looked for what version of I.E. it was then going to want me to update to since I.E. 11 was uninstalled.
I saw that I.E. was taken all the way back to I.E. 8 and had updates for it as well as to update to I.E. 9, so I did the former updates first, rebooted, then updated to I.E. 9 and rebooted again. Then I ran Windows Update again checking for new updates, and found that there was a cumulative security update for I.E. 9, which I installed and then rebooted once again.
Then, upon checking for new updates in Windows Update again, I found that the option(s) to update to I.E. 10 or 11 were now optional, which they weren't before, and then I updated to I.E. 10 and rebooted once more. Upon Windows restarting, I checked again for new Windows Updates and there were some security updates, so I installed them and restarted the laptop.
This time upon rebooting, I checked Windows Update for further new updates and there were none; so I'm now completely updated to I.E. 10; but, because going back to I.E. 10 corrected some of the instability with the Windows Desktop, I am ignoring the optional update to I.E. 11, and I am NOT going to update to it again.
Throughout the update process, upon restarting Windows, I kept starting Firefox to see if the "Save As" window then worked, but throughout the entire update process, as well as when I completed it, I still could not download or save files [because the window still doesn't show where to save the file(s)---please see the Print Screen copy of what it looks like, attached to this message (sorry, but I.E. won't let me browse for the file, and the tab or windows crashes and reloads every time when I click "Browse" to look for the file to attach)].
So, I decided to try uninstalling Firefox for the fourth time, rebooting and reinstalling it, hoping that might correct he issue this time since I downgraded to I.E. 10, but the "Save As" window still looks the same, and I am still completely unable to save any files or downloads while in Firefox.
Oh, I also tried resetting all of the Windows Folder Options again to default settings, and reset all of the folders, in case that had anything to do with the problem, but that still did NOT correct the issue either.
I am now going to try creating a new user account also with Administrator privileges, changing Users, trying to run Firefox in it, and see if the problem with the "Save As" window is still an issue....
In the new User profile, the situation is even worse. When I try to save any file(s) in Firefox, Firefox crashes (latest version).
I wrote to Firefox a couple of days ago, but an arrogant "techie" is giving me the run around and is not helping me, and no else is helping with the matter so far.
Postscript: Now Windows Explorer (the explorer.exe file) that runs the desktop crashed and restarted again twice while I was trying to print a file, and it appears that it won't let me print at all anymore. -
I rented a movie for Apple TV via my Mac months ago. SInce than when I go to open itunes...it quits before anything loads. HOw do I fix this? I haven't been able to use itunes on my computer since than!
Rented movies downloaded to an Apple TV can't be transferred to any other device.
(86941) -
In yahoo, videos have no sound. How can I correct this?
In yahoo, videos have no sound. How can I correct this?
I assume that the videos play and that only the sound isn't present, is that correct?
Did you check the volume icon on the Windows Task bar?
You can also check for problems with Flash local storage (some sites store the sound level in a Flash cookie).
*Windows Control Panel > Flash Player > Storage: Local Storage Settings
Flash Website Storage Settings panel:
*http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
Global Storage Settings Panel:
*http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html -
I have 2 iphones that share the same apple ID I do not want them to share contacts and apps how can I change this?
You can use separate AppleIDs for iCloud, iMessage and iTunes - you just need to create unique AppleIDs for the iCloud accounts if syncing contacts that way (you will need an email address that is not already registered as an AppleID though to get another AppleID).
Apps are a different matter in that purchases are tied to the AppleID used to log in to the store to make the purchase. So you can create another AppleID for iTunes as well and use different ones on the different phones, but any apps you have already purchased with your existing AppleID are permanently tied to that AppleID.
Really, unless you are sharing apps, content and such, there is no reason to use the same AppleID on each anyway. So the simplest solution is to create new AppleID(s) for the second device. If you need an email address to do that, just get a gmail account (or hotmail, yahoo or any other free email account). -
Some of my albums are not in the correct order when transferred from itunes on my laptop to my ipod classic. Can anyone suggest how I can correct this please
It goes by the Track # field, as seen in on a list in iTunes. So, make sure the Track # field is correctly entered for each song when you review the album on a list in iTunes. Also, make sure the Album field is entered identically for all the songs on the album.
You can edit those fields by doing a Get Info on a song, and going to the Info windows's Info tab, -
Since the latest upgrade as I delete I-Phone messages the same number are downloaded again to maintain 50 messages. How do I get back to having an empty inbox after messages are deleted?
Am I the only one in the world with this problem....H-E-L-P?????
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For the past few days my Mac Mini has been having issues.
Safari won't connect to internet, but Firefox does.
Time and date are frozen. Only resets when copmuter is re-booted.
Unable to update via App Store and iTunes won't connect either.
Please advise.Hi again,
Let me ask for some better help for you that is familiar with this problem (if in fact it is a similar problem with the IP address and your ISP.
The other topic concerning this can be found at:
http://discussions.apple.com/thread.jspa?threadID=2725608
It is a somewhat lengthy thread but may just apply to your situation.
Anyways I will see if I can call on some better help for you. Hang in there. Best to arm yourself with enough info before contacting Comcast so they might know what you are dealing with fully.
littleshouders
edit: I have posted for some extra help for you that may have a better idea of what's going on if it is your ISP and their modem and how it handles the IP address causing Safari and iTunes not to connect. Hang in there it may take awhile but I'm sure someone will pop in to help.
Message was edited by: littleshoulders -
I bought a new powermac but it seems the family iwork app has dissapeared from the app store
Peggy,
Thanks for your reply. My bad. I meant Macbook Pro (Not powermac). I still have the receipt and the email from the apple store. The total price was $99 as you can see below on the screenshot of the email. I changed the order number just in case. Anyway. I just want a link that would allow me to insert my activation key so that I can use Iwork on my new macbook pro. Thanks in advance again for your help
Order Acknowledgment
Order Number: xxxxxxxx
Ordered on February 04, 2012
Items to be Shipped
iWork Family Pack - Serial Number Key
$99.00
1
$99.00
Ships: Now -
My B&W prints have too much green how do I correct this please?
I am using no name ink with a Canon MX870 little printer (4 cartridges) and photoshop CC with Bridge CC.
Printing B&W on a color printer is actually a difficult task, which was not handled well even by good consumer-level printers for several generations of printers. Briefly, the proper balance of the four colors of ink (CMYK) has to be maintained over thousands of combinations. You may have to upgrade to a new printer to get good results.
However, I can think of three things to check. 1) If your images look good on your monitor, but not on the prints, the problem is probably that monitor is not calibrated. That would cause the images to look good on the monitor, when in fact the files are too green. If that's the problem, you need to calibrate the monitor. 2) If the images look good from some angles, but green from others, your printer has a problem called metamerism, which means it can probably never print B&W properly. 3) If your monitor is calibrated, and there is no metamerism, then the printer and inks you are using are probably not a good enough quality to handle B&W on their own. However, you could adjust the color of your files to reduce the green channel, until you find a tone you can live with. That's not a great solution, but it may be all that's available from that printer.
Good luck. HTH.
Neil -
i have an i phone 5 and a i pod 4th generation. in the find my i phone app, its showing i have two i pod. how do i correct this problem?
Are your serial numbers correctly registered and recorded?
Check here:
Register Your Apple Product -
180 GB of my 639-GB Macintosh hard drive is used. 320 GB of my 498-GB Tie Capsule is used. Only one backup ("now") exists for the Time Capsule, which can no longer backup because of "insufficient space". How come? What is wrong?"
Thank you William for your most helpful response. I shall deal first with your three comments:
Not being tech savvy, I would not have been able to make that call myself but it sure makes sense.
I have updated my profiles as you suggest. Excellent tip.
This guidance is good. Being new to Apple Support Communities, I did not find the field a labeling and guidance to be clear, a point you make. Now I know, I shall do as you say and will use the small slim box as a header to the full message/question, which will place in the larger box below.
Secondly, I come to your question: Did anything change on your Mac recently, such as replacing the disk or main logic board?
The answer is “yes”. Two events have happened both of which concerned the Time Capsule:
The telephone company, with which I have access to the Internet and I have my email account, installed a new modum. After the technician left I had to try and get the Time Capsule and WiFi working again which ended with my having to call Apple for technical assistance. The Apple technician walked me through a number of procedural steps which effectively re-set up the Time Capsule.
Access to the Internet failed and the telephone company reset the modum. I had to call Apple again. This time the technician did not reset the Time Capsule but walked me through a number of steps tha included renaming the “site” (not the Time Capsule).
Another piece of information that may be relevant is that the MacBook Pro uses the Time Capsule for backup. Everything appears to be in order. When I enter the Time Capsule for this laptop I have backups going back for a long time.
Also, I do a weekly backup of the two computers onto another external hard drive using the Time Machine software. So I have another backup of both computers. -
Hi I already have an itunes account registered to my address and email address.
The problem is, I have many apple products but i'm limited to how many products I can use one itunes account for.
How do I open a new itunes account for the same address please.
Thanks for your help.
SamWell, you can probably do it, but then you also have to buy the products again to use them from the other account since they cannot be transferred or shared between accounts. So if you have 7 computers and want the same movie authorized on all of them, you'll have to buy the movie twice and then authorize some devices on one account and others on the other.
Do you really have >5 devices, or is it just that you have a lot of devices authorized that no longer exist but are tying up authorization slots? If that's the case, you can deauthorize things.
iTunes Store: About authorization and deauthorization - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050
I have no idea how to do multiple accounts but you may need to create a new e-mail address (plenty of free ones out there). -
in our house we have 2 iphones but only since the upgrade to ios 5 my partner also gets all texts my firends who have iphones too.. how do i stop this from happening? I do not get messages he is sent though??
Please can you help and let me know what I need to do to fix this - thanks!you guys are using the same apple id in imessage seperate apple id and you wont have the problem
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I have an apple id but the email address that they send a reply to is one I no longer use. How do I change this in my profile? It does not show up as an add'l email address to delete
"The reply" as in the Rescue email to reset your Security Questions? If so, then you will have to contact iTunes Support directly to get them reset:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB
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