I have used the Apple Configurator to add my iPhone and AppleTV to the corporate network but some services do not work.

Hi,
Thanks in advance to anyone that can offer support.
I have used the Apple Configurator to add a profile to both my iPhone 5 and AppleTV (both with latest OS) to enable them to be on our corporate network.
I can now airplay from my Mac to the TV and my iPhone to the TV.
The phone can access the internet fine and the AppleTV can access YouTube and Photo Stream without any issues.
THE PROBLEM: The AppleTV cannot access the iTunes Store and the iPhone cannot get e-mail (either from Exchange server or from iCloud (or Gmail).
Thanks again for any support in rectifying the issue.
Tim

Yes, it's pretty much the same with photos, you can't save them to iCloud. Again you're better using something like dropbox.
There is a photo feature with iCloud call photo stream, however it only saves your most recent photos, 1,000 and your last 30 days.

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