I have win7 64 bit, and when I tried installing the new update, it failed. I tried reinstalling and still no joy. I have attempted this several times. This is first time experiencing this. Is there a fix in the works?

I have Win7 64 bit and when I tried to install the latest I-Tunes update it failed and told me to reinstall. I attempted the reinstall and got the same result. I have attempted this several times already even after following the recommendations from Apple website to correct this problem. I have installed numerous updates for I-Tunes and this is the first one to fail. Is there a fix in the works from Apple for this? I believe the update is flawed and should be re-evaluated by Apple and this update re-issued with different version #.

Hi skyhawk536,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Regards,
- Brenden

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I haven't updated my iPod in forever so when the new update came out I tried to update it but it kept freezing my computer so I had to manually shut it off and restart it. I have windows btw. Someone please help me !!!!!!!!

I haven't updated my iPod in forever so when the new update came out I tried to update it but it kept freezing my computer so I had to manually shut it off and restart it. I have windows btw. Someone please help me !!!!!!!!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT4623 I DIDNT HAVE A PASSWORD ON MY PHONE BEFORE I DID THE NEW UPDATE. I PUT ONE IN AND THEN DID THE UPDATE NOW IT WON'T ACCEPT IT. HELP

I didn't have a password in my phone before the new update and a friend told me I had to. I put one in before I did the new update, now its complete but won't accept the password. Help?

Try this help article:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212

Connected a new 2nd phone to my laptop and when asked to setup as new or restore, I chose to restore. Now thinking I should have setup as new. How do I change this?

I connected a new 2nd iphone to my laptop. When asked to setup as new or to restore from backup, I chose restore because I thought it would load all of the apps and their relevant data faster. Now I'm wondering if I shouldn't have done that. My 1st phone is my work phone and now my 2nd phone (personal) has my work Exchange information loaded in it and they are both syncing my personal phone number it seems. Maybe I should have set it up as new? How do I change that?

If you don't transfer the backup for your other iPhone or leave it as is, you must set up and transfer everything manually after restoring your new iPhone as a new iPhone or not from the backup.

The new update has messed up my iPad and iPhone both glitch and turn off now when you are playing games or reading

Both my iPhone and I pad are not communicating together. They are glitch. You can be in a game or surfing the web and all the sudden the screen goes black. I have lots of memory and space. I cleaned history thinking it could be it. I also restored iPad as new device. The update messed it up. Becoming very frustrated with apple products. Help please!

What update are you talking about? What iOS level are you running?

How do I take screen shots with the new update iOS 5 on my iPad and iPhone?

When I try to take screen shots on both my iPad and iPhone they both come up with the screen to shut down the devices. I've updated both with iOS 5. Any clues on how to take a screen shot with iOS 5?

As with the previous iOS versions.
Press and hold the Home button and use the on/off or sleep/wake button as a camera shutter button for the screen shot.
Or while pressing and holding the on/off or sleep/wake button before the slide to power of appears, use the Home button as a camera shutter button - this must be done before the slide to power off appears.

After downloading the new update I lost icon for YouTube and can't watch youtube from my browser because of flash play update.

YouTube
After upgrade lost my icon for YouTube also unable to watch youtube through browser due to flashplayer

YouTube is not now part of iOS 6. However, you can download the YouTube app at http://itunes.apple.com/app/youtube/id544007664.
See this similar post https://discussions.apple.com/thread/4335468?tstart=30
 Cheers, Tom

Since the new updates am unable to move and scale a photo when trying to apply it as wallpaper or to a contact. Any ideas on how to fix this?

SInce getting the new updates I am unable to move and scale a picture when I am trying to assign it as wallpaper or as a contact. Has anyone else had this problem and know how to fix it?

It's a known issue. You do have more control if you go into the photos app, resize etc and then send it to your wallpaper. It wont' be perfect, but better.

Im using window vista and i've downloaded the new update but cant find it anywhere on my laptop?

im using window vista and i've downloaded the new update but cant find it anywhere on my laptop?

I have already tried removing firefox from my firewall. Even when I do that, my firewall doesn't detect firefox and prompt me to add it. And when I manually add it, it still doesn't work anyways. I've already tried the link as well, but it has been unhelpful. :/
I'm not sure if it matters, but a few weeks before this, I did download Microsoft Security Essentials.

After backing up on iTunes, the new update deleted everything!!

Hi!
I have an iPod 4g. I backed up my information on the iTunes, then followed the steps to download the new update. After all is said and done, which took about 20 minutes, everything is gone. The music is what gets me hot since I do not have the cds anymore to upload from. Any suggestions?
Thank you!!!

The backup that iTunes makes does not include music or the apps themselves (it does include app data) and some other things. If those items are not in the iTunes library of the computer on which you did the update they are gone from the iPod and can't be synced back to the iPod at the end of the update.
If in the USA and other places with iTunes you can redownload most iTunes purchases by:

Since moving to Maverick and the new updated of Keynote, I have a constant problem when typing in a text box, the program crashes. Is there a bug fix for this. Drives me nuts.

Since moving to Maverick and the new updated of Keynote, I have a constant problem when typing in a text box, the program crashes. Is there a bug fix for this. Drives me nuts. Like many who can type quite quickly but at secretarial level, the text box freezes, nothing works and you know what's coming...crash!
This is most annoying. Is there bug fixes for this. Apparently I have the current updates and this problem still exists. Is it a Maverick bug or Keynote.
Barry

How did you install Mavericks, as an update ontop of the previous OS or did you wipe the drive and install clean?

Hi there, I need help .. I have 2 gen ipod touch and I restore my ipod around 11:00 pm and now its 1:20 am and on my screen its the iTunes logo and the usb cord and when I plug my charger in my laptop .. iTunes comes up and this what it saids "iTunes has

hi there, I need help .. I have 2 gen ipod touch and I restore my ipod around 11:00 pm and now its 1:20 am and on my screen its the iTunes logo and the usb cord and when I plug my charger in my laptop .. iTunes comes up and this what it saids "iTunes has detected an ipod recovery mode. you must restore this ipod before it can be used with iTunes" so what do I do.. do I let my ipod died right out & then try it .. because I restore it ,... it was beening to slow... so please help me ?

Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

HT1338 The new update is here and ready to be downloaded to my computer. When I try and install it, I get a message that there is not enough room on my start up disc. I have no clue. I have tried to resolve it and am no getting anywhere. HELP! Huge Tha

The new update for my computer is ready to be installed. When I try and install it, I get a message that my start up disc is full and does not have enough room. I have tried every avenue I can think with no resolve, of course, I am not a computer genious. Can anyone at all help? Thank you so much.

You need to discard or save to an external disk and then discard some of the stuff we all tend to keep forever (movies, music, pictures, docs, apps no longer used, etc.). A clogged up disk also does not function ideally either.

My mac air will not connect to the internet. There is an exclamation point in the wifi icon and when i go into preferences i see that it is setting its own IP address. I have a macbook that is able to connect with no issue. HELP

My macbook air will not connect to the internet. There is an exclamation point in the wifi icon and when i go into preferences i see that it is setting its own IP address. I have a macbookpro that is able to connect with no issue. HELP

Reset the TC to factory and start again.
Use all SMB type names for wireless and base station.. Not apple type names.. this is more important since Mavericks.
I also recommend different names for the different bands.
So for example.
TC name.. TCgenx (I use whatever the generation number is for the x.. eg TCgen4 or latest one TCgen5)
WIreless name.. TC24ghz for 2.4ghz
TC5ghz for 5ghz
You can also set the channel manually.
If you still have issues.. start with no security and then if it fails to connect there is something seriously wrong with the laptop. Did you upgrade install Mavericks?? That can lead to driver issues.. I would recommend a clean install.

I cannot get the new mac mini to wake from sleep and trigger the displays - this is the second mac mini I have had and both have had the same issues. It worked before on my macbook extremely well...

I cannot get the new mac mini to wake from sleep and trigger the displays - this is the second mac mini I have had and both have had the same issues. It worked before on my macbook extremely well...
Using 2 displays, connected via HDMI and thunderbolt
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BUMP.
I actually showed this to Apple geniuses when I took my computer to the apple store, and it's still here. In console it says:
kernel[0]: Previous Shutdown Cause: -128
I don't know if that's related or not, but maybe helps?

I have win7 64 bit, and when I tried installing the new update, it failed. I tried reinstalling and still no joy. I have attempted this several times. This is first time experiencing this. Is there a fix in the works?

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