I haven't updated my iPod in forever so when the new update came out I tried to update it but it kept freezing my computer so I had to manually shut it off and restart it. I have windows btw. Someone please help me !!!!!!!!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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My Ipod 3rd generation wont turn off and is showing a blank white screen someone please help

My Ipod 3rd generation wont turn off and is showing a blank white screen someone please help! xx

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

This problem showed up last year spent 2 months with apple senior supervisor for tech support no solution. When the "new" itunes came out problem fixed its self. Just did an update last week or so and back to the problem. In "get info" missing all rt side

Last year upon an update some of my itunes media was not working. Then the new version came out and it fixed itself.
Well another update and we start over with the problem. In the itunes store you can not preview any tv show, music video, or movie.
In your itunes library none of the purchased movies, tv shows, or music videos play. The element the same is in the get info tab. The information in the right side pane in the middle is gone. The left side information is still present. The right side info is the purchase info. Even an item downloaded today had the missing info and will not play. After dealing with apple support with the first go around last year. I uninstalled and reinstalled itunes 8 or more times, in the proper order. I deleted my itunes library and reinstalled it. We deleted all types of program files and program data. nothing worked. I was trying things on my own and foung nothing. Please help I am so frustrated with this. It seems to be a codec error that I can not solve.

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

When the cursor hovers over an email or link it opens even though I do not want it to open. This is seriously annoying and I am ready to quit firefox. Please help me fix this problem!!!

I think my explanation is enough, the link or email opens when my cursor hovers on it I want to click any link or email I want to see not have them open automatically!!!

thx for your response. are saying websites such as hotmail and yahoo mail detect that they are being accessed via firefox and turn off the JavaScript that makes hot links? really? additionally, i have friends with firefox in which hyperlinks stay active when they are copied and pasted.
was the "Make Link" add-on you posted supposed to fix the problem? i downloaded it, but i don't know where the "context menu" is that is supposed to help me. how to i view this context window now that i have downloaded the add-on?

I cannot unlock my phone. When I hit the number the key is highlighted but the "dot" does not show in the passcode box. Have shut it off and restarted nothing. Held on/off and "square" key to reset but still nothing. Any ideas on how to resolve this issue

I cannot unlock my phone. When I hit the number the key is highlighted but the "dot" does not show in the passcode box. Have shut it off and restarted nothing. Held on/off and "square" key to reset but still nothing. Any ideas on how to resolve this issue

Connect to iTunes and try to reset it from there.

TS3297 I keep getting the error 306 cannot connect to the iTunes Network when downloading songs on iTunes. I've tried all the troubleshooting steps from the forums and my technical issues are still unresolved. I have Windows 7. Please help!!

I keep getting the error 306 cannot connect to the iTunes Network when downloading songs on iTunes. I've tried all the troubleshooting steps from the forums and my technical issues are still unresolved. I have Windows 7. Please help!!

iTunes Store loads partially or returns "Error 306" or "Error 10054"
Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
To address proxies, Remove Internet Options proxy settings ( http://support.apple.com/kb/TS1490 ) and connect to the Internet without a proxy.
To reset iTunes Store cache:
In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
Click the Advanced tab.
Click the "Reset cache" button.
Click OK and see if the issue is resolved.
Adjust Parental Controls in iTunes:
Open iTunes.
Access iTunes preferences:
On a Mac: From the iTunes menu, choose Preferences.
On a Windows PC: From the Edit menu, choose Preferences.
Click the Parental Controls tab.
Remove restrictions on Parental Controls.
For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
http://support.apple.com/kb/TS4123?viewlocale=en_US

I just installed the latest version of iTunes to get the updates and new software on my iPod but it hasn't updated my iPod or put any of the new software on there either. How to I get the software to sync onto my iPod?

I just installed the latest version of iTunes to get the updates and new software on my iPod but it hasn't updated my iPod or put any of the new software on there either. How to I get the software to sync onto my iPod?

Are you sure it's not 6.1.6? If it is, that is the latest iOS version that will work on a 4th generation iPod Touch. Later versions require a 5G iPod which has twice as much RAM.

HT4623 I'm trying to update my ipod iOS...when it says to go into "Settings/General/Software Update", I don't have a "Software Update" option in my General category. Is there somewhere else I need to look in order to get iOS updates?

I'm trying to update my ipod iOS...when it says to go into "Settings/General/Software Update", I don't have a "Software Update" option in my General category. Is there somewhere else I need to look in order to get iOS updates?

Updating from the ipod itself is a feature of ios 5 or later.
You would need to update as always. Turn on computer, open itunes, connect ipod.
The first gen ipod will only go to 3.1.3

I recently downloaded iMovie on my iPhone 5 and it is telling me to connect to wifi or use itunes to download iMovie well I have done both and it is still not working can someone please help me?

I recently downloaded iMovie on my iPhone 5 and it is telling me to connect to wifi or use itunes to download iMovie well I have done both and it is still not working can someone please help me?

Hi troy157,
I'm sorry you are having issues with the iMovie app you purchased for your iPhone5.
The first thing I would suggest is to log out of your iTunes Account on your iPhone, turn the iPhone off and then on again, and see if app finishes downloading/updating.
Settings > iTunes & App Stores > Tap on your Apple ID account > Tap Sign Out
If the issues persists, the article below will give you a few more troubleshooting steps:
iOS: Troubleshooting applications purchased from the App Store
Try the following steps to resolve your issue, testing the app after each step.
1. Update your device software
Update your device to the latest version of iOS.
2. Check for app updates
Ensure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
When prompted, enter your iTunes Store account information. App Store will then download and install the application updates.
Note: Some applications may require a Wi-Fi connection to update.3. Install another app from the App Store
4. Restart the application
If the issue affects only a single app, try closing just that app:
Press the Home button to return to the Home screen.
Double-tap the Home button to display recent apps.
Tap and hold the affected app until the red minus appears.
Tap the red minus to quit the app.
Press the Home button, then restart the app.
5. Restart your device
Hold the Sleep/Wake button until "slide to power off" appears. Slide to power off your device. When it is off, press the Sleep/Wake button to turn it back on.6. Reinstall the affected application
Remove the application from your device and reinstall it.
Touch and hold any application icon on the Home Screen until the icons start to wiggle.
Tap the "x" in the corner of the application you want to delete.
Tap Delete to remove the application and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the application and then download it again.
Note: If it is a paid app, ensure you are using the iTunes account you purchased the app with originally. If it is not, you will be charged for the app again. For more information regarding downloading previously purchased items, see this article.
I hope this information helps ....
Have a great day!
- Judy

PLEASE HELP ME. Some important emails have gone to an archive mail box and i really need them. Can someone please help me with how to view the archive email box and the emails that are in there?

PLEASE HELP ME. Some important emails have gone to an archive mail box and i really need them. Can someone please help me with how to view the archive email box and the emails that are in there?

http://kb.mozillazine.org/Recovering_deleted_mail_accounts

My iPod touch won't recognize my touch. It won't read or accept my finger. Ive tried to turn it off but it won't help it and doesn't fix it. Can someone please help me?

Please help me.
I wanna buy a new screen but I don't wanna buy it and it be a waste of money so can someone please help me?

Try the following:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod.
If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order

HT1212 i have tryed recovering my ipod and its not its still disabled can someone please help me

I have tryed recovering my ipod and its still not diabled can someone please help me

Try letting the battery fully drain. After charging for an hour try recovery and DFU modes.
Try on another computer
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Does anyone know why my music won't play on my 7th generation iPod nano? I tried resetting it already and that didn't work. Can someone please help?

Does anyone know why my music wont play on my 7th generation iPod nano? I've tried resetting it already but that didnt work. Can someone please help.

I would to a Restore. Select the iPod in iTunes. Go to the Summary tab for the iPod. There is a button there to do a Restore. This will erase the iPod, re-install its software, and set it to default settings. After Restore complete, try playing songs on the iPod again.
If THAT does not fix the problem, and it's not bad headphones (since you also tried the "speaker"), there is probably a hardware problem on the iPod. All 7th gen nanos are still under warranty. If you have an Apple Store nearby, you should take it to the store's Genius Bar. To minimize waiting, you can make a reservation on store's web page.
http://www.apple.com/retail/

Please help, after is downloaded IOS 7 I lost my Pages App and a few more and also I now have restriction set on please help

Please help, after is downloaded IOS 7 I lost my Pages App and a few more and also I now have restriction set on please help

If you can't reach the person that sold it to you, you essentially have an iBrick.
You are encountering Activation Lock, which cannot be bypassed.
You may want to just turn the phone over to the police as it's nothing more to you than a paperweight and may be stolen.
~Lyssa

What will happen to the iPod touch 4th gen when the 6th gen comes out?

Hi I was just wondering what will happen to my ipod touch 4th gen (app updates, processing speed, price, etc.) when the 6th generation ipod comes out?
Thanks

No body knows about the next gen of any Apple products, other than they always advance. There are still many much older products in successful use so that should not be a problem. My iPad original cannot use iOS 6.1.3 but it still does what I want and works great.
If you have the 4th gen, use it aa long as it meets your needs. If it doesn't look at the options for a new one at that time.

I haven't updated my iPod in forever so when the new update came out I tried to update it but it kept freezing my computer so I had to manually shut it off and restart it. I have windows btw. Someone please help me !!!!!!!!

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