I hear caller but can't hear me

After upgrading to ios6 I can make calls and hear the other person but they can't hear me. I got it to work briefly when I started syncing it with iTunes but once I disconnected it stopped working again.

I have the same issue in my home. If my phone is on wireless, i hear the caller but they do not hear me...including the lady at att. If I switch the phone to 3g, after reset network setting, they can hear me but the internet on my phone does not work. When I switch to wireless, the internet works but the callers no longer hear me. Att is running a check and gave me a ticket number but clearly this is an apple iphone 4 ios6 issue. Please apple help us. Having a phone and not being able to use it is ridiculous.

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I can hear caller but they cant hear me

Hi
When I receive a call on my iphone 4s i can hear the caller but they cant hear me.
When I call the caller back there are no problems.

i dont want to use the earphone with a mic though, i want to be able to receive and to make calls without the earphone with a mic. but my problem is, there is no sound at all coming from the speakers that you put near your ear when your calling

My speaker on my iPhone 4s stopped working. I can't hear my phone ringing, music, apps or use the speaker when having a call. I can still make and take calls when I see them calling but can't hear the phone ring.

This afternoon my speaker on my phone stopped working. I can not hear it ringing when someone call, but if I see someone calling and I answer the call they can hear me and I can hear them fine. I also can't not put the caller on speaker at all , I also can't hear my music or gaming apps. When I turn my phone on or off it does not make a sound as well. I have turned the phone off and turned it off by pressing the top button and home button at the same time and that did not work. I checked the volume and the mute button and the volume is up all the way. I don't know what else to do can you please help me?

I have had this happen to me on 3GS, 4 and 4s. Usually the solution is one of the following:
1- If your volume indicator says headphones even though they are not plugged in, then:
Stick your headphones into the headphone jack and then remove quickly.
2. If that does not work Power your phone off. Then when restarting Reset the phone by pressing the home button and the power button at the same time until the apple logo appears.
3. Make sure you have not chosen to send audio to an Airplay device such as Apple Tv.
Hope one of these works for you

Can't hear caller/they can't hear me

WARNING FOR ALL PRE OWNERS:
For the third time, I've experienced a problem with my Pre that I can answer or place a call, but the other end can't hear me, and I can't hear the other person. This is a common problem with the Palm Pre. It seems to be related to using the smartphoneearphone plug for a headset or to hook up external speakers to listen to music/podcasts. My wife and I purchased Pre's on the second day after public release. I used to love the phone for it's simplicity and functions, but yesterday I had to return to the Sprint store to have my 4th Pre replaced. One had a different problem, but the other two had the same issue. When I returned home from the Sprint store, I discovered my wife has the same problem (she's only on her 3rd phone, however). Palm should really consider fixing the software/hardware problem--the Sprint store cannot repair on-site. A replacement (reconditioned) phone must be shipped to the store, necessitating 2 trips per problem; a 30-min drive for me. An alternate solution might be for Palm to put all its Pre owners on an automatic replacement cycle where the company automatically ships a replacement Pre to every own approximately every 6 - 8 weeks, since that seems to be the mean time between failures for this attractive appearing, but extremely poor quality, unreliable handset. What good is it to have a smart phone that you can't use to hear/talk when making calls. I've owned Palm 3-Com PDA devices since 1997, and Palm Treo 700s and 800WMs. I've owned Palm stock for 4 years, but I'm telling you that when my 4th replacement phone (5th phone, counting my original purchase) arrives Tuesday, I'm immediately replacing it with a non-Palm phone and never buying another Palm product. I am EXTREMELY disappointed.

I'm reposting my reply to this issue in another thread, still very relevant to the situation at hand:
TreoAide wrote in this thread:
This is an issue that has been addressed previously, at least two other webOS threads and likely numerous palmOS and WinMo threads also:
http://forums.palm.com/t5/webOS-Software/HUGE-BUG-Pre-stuck-on-headphone-mode-help/m-p/244772
http://forums.palm.com/t5/webOS-Software/Speaker-not-working-after-unplugging-headphone/m-p/297152
This is something that nearly every manufacturer of portable devices deals with to one extent or another. Pocket lint and debris find their way into the headset jack and cause the device to permanently assume a headset is connected.
The only way to fix this is by cleaning out the headset jack. Either by inserting/removing a headset connector repeatedly, or as suggested in this support article: "Unplug the headset if it is plugged in. Blow into the headset jack to clear out any debris. Firmly plug in the headset."
HOWEVER if you choose to do that, I advise EXTREME caution, as you could accidentally get moisture into the jack, making the problem worse.
Our moderator tagz also made a suggestion in the first forum thread I referred to earlier, however again, use extreme caution when putting ANYTHING into the jack. Also, an earlier suggestion to have Pandora or some other music playing on the Pre while adjusting the jack provides good feedback for when the problem resolves.
One idea I've had and heard others suggest is a cover of some sort. Now, this would be an excellent opportunity for someone to make a lot of money with a headset cover designed for the Pre, but until then, try a Google search for "headset jack dust cover" and you'll see products made for other devices which should fit your Pre quite nicely.
Hope this helps,
TreoAide

Can't hear calls/ people can't hear me!! Proximity sensor NOT WORKING!

Ok so my iphone was fine last time I made a call on it which was last night. I have an incoming call and I can't hear the person and they cant hear me, but when I switch to the speaker phone it works! In addition, I noticed that since the proximity sensor does NOT turn the screen off when I had the phone to my head... Went to the apple store and scheduled an appointment for wednesday, but I guess i'm stuck until then.

I had this problem a while ago, and people could hear me but I could not hear them. The problem turned out to be with the headphone jack; the phone thought that my headphones were still plugged-in. Oddly enough, the only way they started working again was from being held in my hand while I was running to answer my land-line phone. I guess the jarring movement released the jack. This has only happened once more.
I am careful now to pause my music before unplugging the headphones. (No idea if that helps or not)

I can hear caller but they can not hear me

I can hear caller but they cant hear me

First of all, make sure that your iPhone as the most recent iOS available. Check in "Settings>General>Software Update".
One other problem could be your microphone. Does it work for anything else other than a call?
Good-Luck!
kpower28
Please mark this as "solved my problem" or "helped me"!

Hearing Aid connection, can't hear the iPhone ring.

Hearing Aids and iPhone4
Hi, I have a Phonak Audeo Smart hearing aid, connected via a Phonak iCom Bluetooth system to my iPhone 4. The bluetooth pairs and connects without a problem, I can hear the call and hang up via the main iCom button, but I cannot hear the call ringing in and so I don't know when I receive a call and don't know how to answer it. The connection seems to be made automatically but I don't know that it has happened. I have the latest IOS, I've tried different iPhone ring tones and also tried silent mode so the phone itself doesn't ring at all, but nothing seems to work. Any ideas?

AND I ALSO CANNOT UPDATE MY APPS?? DOES ANYBODY KNOW HOW TO SOLVE THE SPEAKER AND APP PROBLEM???
juliafromky wrote:
My speaker on my iPhone 4s stopped working. I can't hear my phone ringing, music, apps or use the speaker when having a call. I can still make and take calls when I see them calling but can't hear the phone ring.

Hello apple I have the problem with my iPhone and my friends have this problem too. My iPhone have the problem about calling and answer the call. When I use my iPhone to call I can't hear anything from my iPhone but the person that I call can answer it bu

Hello apple
I have the problem with my iPhone and my friends have this problem too.
My iPhone have the problem about calling and answer the call. When I use my iPhone to call I can't hear anything from my iPhone but the person that I call can answer it but when answer both of us can't hear anything and when I put my iPhone to my face the screen is still on and when I quit the phone application and open it again it will automatic call my recent call. And when my friends call me my iPhone didn't show anything even the missed call I'm only know that I missed the call from messages from carrier. Please check these problem I restored my iPhone for 4 time now in this week. I lived in Hatyai, Songkhla,Thailand and many people in my city have this problem.
Who have this problem??

Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$

I have a 4s with ios 6 but when I place a call I can't hear the person I' m calling, the volume is high but it's not working. Please help.

I have a 4s with ios 6 but when I place a call I can't hear the person I' m calling, the volume is high but it's not working. Please help.

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

I can hear caller but he can't hear me except on hands free and speaker phone

I can hear caller but he can't hear me except on hands free and speaker phone, hoew to fix this problem

Hi Shirley,
Long shot, but...
Open Audio Midi Setup in Applications>Utilities, see the input & output options & KHz setting there, some things will change it for their own use, then not set it back.

HT2188 I can hear caller but they can not hear me except when using speaker phone

I can hear caller but they can not hear me except when using speaker phone

First of all, make sure that your iPhone as the most recent iOS available. Check in "Settings>General>Software Update".
One other problem could be your microphone. Does it work for anything else other than a call?
Good-Luck!
kpower28
Please mark this as "solved my problem" or "helped me"!

Sound on my phone has gone so when someone calls me they can hear me but i cant hear them.The ticks cant be heard when you press the keyboard. I've checked the settings and they are ok. can still hear music thru headphones but not without. Any help pls.

sound on my phone has gone so when someone calls me they can hear me but i cant hear them.The ticks cant be heard when you press the keyboard. I've checked the settings and they are ok. can still hear music thru headphones but not without. Any help pls.

Hey shahbazfromgbr,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues with sound output on your iPhone 4S. For troubleshooting steps, the following article provides the best information:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
1. Verify that there is nothing plugged in to the headset jack, including headsets, headphones, or adapters.
2. Make sure the Ring/Silent switch is not switched to silent.
3. While on the Home screen, adjust the volume buttons. If you see the icon below, indicating that headphones are attached, there may be debris or an object lodged in the headset jack:
4. Check the headset jack. If there is an object lodged in the headset jack that is not easily removed, have the iPhone serviced to remove object.
5. For Original iPhone: If there is light debris, such as lint, in the headset jack, try connecting a pair of headphones to the headset jack and then remove the headphones. Repeat this several times to remove the debris.
6. If you have installed a protective film on the display, either ensure that the receiver is not covered or remove the film completely.
7. Check the receiver mesh (which is on the top front of the device, above the display). If it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris.
8. If you have paired with a Bluetooth headset that is nearby, either use the headset or turn Bluetooth off (choose Settings > General > Bluetooth).
9. Restart the iPhone.
10. If restarting the iPhone doesn't resolve the issue, try restoring the device.
11. If the issue persists, go to the Service Answer Center - iPhone for information on service.
Thanks,
Matt M.

Can't hear caller but he can hear me

I have an iPhone 4.
When I make a call I can't hear ringing or called party when handheld but they can hear me.
I can hear fine on speaker or through headphones.
Any ideas?

This rectified itself after two days!! Must be a new feature from Apple to help you save on phone bills.

HT1444 FaceTime calling FaceTime can't hear me when talking but can hear them on macbook pro but using FaceTime iPhone works good family has mac pro same but it works fine

face time on mac book pro 15.5 cant hear me talking but can hear them family has same computer but it works fine facetime on Iphone works good to

Does your mic work in System Preferences?
System Preferences > Sound > Input
There is an Input Level meter that should light up when you talk. Just to make sure your mic and Mac are working.
Which mic are you using? Are you using the built in mic on an Apple Display? I have Apple's LED display and every time I use Facetime, as in place or take a call, the mic input volume gets reset to a level so low, people can't hear me. I have to manually raise the mic volume back to where I had set it. When I end the call, Facetime resets the volume back to where I set it. If I don't reset the mic volume level on each and every call, people can't hear me.
I called Apple on this. They downloaded a log file tool to my Mac and took some logs. Then they called me back and said this works as designed. Incredible.
So, if you are using Apple's LED display, this may be your problem. Note that the mic volume level gets set low and reset back only during a call. If you check it before a call and then after a call, it looks fine as if nothing changed. Open up the Sound prefernces and watch it get reset in real time.

My iphone 5 ATT, i can hear the recording, but can not hear anything from neither ear speaker or loud speaker when i call? what is the problem? what can i do, it is out of warranty.

My iphone 5 ATT, i can hear the recording, but can not hear anything from neither ear speaker or loud speaker when i call? what is the problem? what can i do, it is out of warranty.

1357b wrote:
My iphone 5 ATT, i can hear the recording
What recording?
but can not hear anything from neither ear speaker or loud speaker when i call?
You just wrote you could hear the recording...
You can take it into an Apple store and have it checked out.

I hear caller but can't hear me

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