I installed Sophos 9.2.2 on 10.6.8 and now my Applications folder appears empty.
I installed Sophos 9.2.2 on my iMac with 10.6.8. It found "spyware" in the form of a pixel ruler app I downloaded last year (it apparently had the "cowhand-c" trojan or something like that). I let Sophos remove it and after that, my Applications folder was empty. The list of applications still appear in the Applications folder in Finder Window SIDEBAR but not in the Applications folder itself. The status bar says "0 items." After using the "showAllFiles" command, I now see only ".localized" The following actions have had no effect: removal of Sophos, reboots, and a permissions repair.
As far as I can tell now, there is no impairment to the function of my iMac, but it's weird. Can this be fixed?
Disregard. Date display in Mail is also screwed up. It's time to use that Lion license I've had for just in case.
My Sophos Antivirus experience: very bad. A lesson has been learned: don't install what doesn't come from the App Store. This is why people say that some security software is as bad as the stuff you're trying to defend against.
Closed.
Similar Messages
-
I installed the new o s 6 on my 4s and now my contacts list is empty???.
I installed the new o s 6 on my 4s and now my contact list is empty. Can anyone help me
What does this have to do with iTunes for Windows?
-
Installing IOS 5.1.1 on my iphone failed and now the phone will not show up on itunes and is not recognized by my PC. I tried all troubleshooting Apple says to do minus uninstalling itunes. My wifes iphone still works fine with the same cable and itunes on my PC. ----- Help!
Hello. I was like this yesterday after upgrading 5.1.1. The proccess failed and the iphone only showed the USB cable with the iTunes logo.
What I did was connect the iphone to my wife's PC, and there, with a clean itunes installation, install a clean 5.1.1. Then, went back to my iMac and connect it again, and now it works.
But now, with my iphone working as new, it still cannot be showed up in itunes. I am still working on it.
Good luck! -
Installed Trend Micro Smart Surfing on new MacBook Pro and now it has caused error that won't let computer boot up. How do I get it to a point that I can delete program?
Try booting up in Safe mode (holding down the Shift key while booting). If the software came with an unistaller, use it to remove alll traces of the software - it's nothing that you need and, as you've experienced, can do more actual hard than good (as is the case with most software of this type). When you're booted in Safe Mode, if you can't run an uninstaller, at least check to make sure that there are no Trend Micro items that are set for automatic log in, at least.
Clinton -
WHen I first installed iOS 6 the App Store crashes...and now having iOS 6 for 2 weeks now, all my apps are buggy and now are crashing! Safari and built in apps are becoming slow and crash. I hate how apple leaves iPod touch 4g and iPhone 4 in the dark and basically force us to upgrade to newer devices. Apple could of done better with the update and needs to resolve these issues.
Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
The App store crashing is a known problem.
IOS 6 App store crash: Apple Support Communities -
my computer failed to install the compatible driver software when updating my iphone and now my iphone is unusable as it is requesting me to connect it to itunes but i physically cannot connect to itunes... help me please?
Hi there croadstar,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W. -
I had to install a new hard drive on my macbook air and now I am getting unkown error whenever I try to login to itunes. Apple support suggested I reset my password so I did that and still the problem is occuring. Itunes and the app store are working normally on my ipad and iphone. Does anyone know what the problem is. The new disk was installed in France coz I am on holiday there. could there be something I need to change in my settings? I need help urgently as I am trying to finish an assignment and need to be able to access and download from icloud.
Hi Stacey,
Thanks for visiting Apple Support Communities.
You may find the tips in this article helpful with resolving the error you're seeing:
iTunes Store: "An unknown error occurred (-9808)"
http://support.apple.com/kb/TS2753
Best,
Jeremy -
I installed Mountain Lion OS on my Mac Book Pro and now WORD for Mac and Fluenz Spanish program do not work. How do I reinstall original OS and scrap ML?
ThanksMy previous answer still stands: Restore from your backup taken before you upgaded to Mountain Lion. For example, a Time Machine backup, a Carbon Copy Cloner clone, or a commercial backup service. Not the disk that came with your computer (which is how I read "OS back up disk").
If you reinstall the original OS from the disk that came with your computer, it will wipe out everything on your computer. (The installer won't install an older OS over a newer one, so you'll have to wipe the disk first.) Then you'll need to restore your data from your backup and reinstall applications like Word. -
Pages 4.3 (332MB) and Pages 5.0 (455MB) are both installed on my macbook, can I delete Pages 4.3 from my application folder?
I recently (after upgrading to Mavericks) installed Pages 5.0 (iWorks ’09 with Pages 4.3 was already installed on my Macbook). When I try to open a pages document, I sometimes get the message 'you need a newer version of Pages to open this document.' When I ctrl-click the pages document and select the program Pages 5.0, the document opens in Pages '05. Other Pages documents open in Pages 4.3. How do I select Pages 5.0 as default program to open my documents? And how do I do that, since pages preferences do not give that possibility? And can I delete pages 4.3 after making pages '05 the default. Or is there another way to solve this?
kind regards, SadrachUsing Get Info to change all documents to open with Pages 4.3 doesn't work. It will work on individual files, but that could be a lot of files to reset.
This is what works for me. After I installed the new iWork updates I created a folder on an external drive & named it "other applications." I then moved the new iWork apps to this folder & renamed the applications Keynote 6, Pages 5 & Numbers 3. I have icons for two versions of Pages & Numbers (I rarely use Keynote) in my Dock. Even with two versions of Pages & Numbers running, double-clicking an existing file opens in Pages 4.3 or Numbers 2.3. This should also keep the Mac App Store from nagging you to update. Others have renamed the '09 iWork apps & set them as default. -
I installed iTunes update on my pc running windows vista and now it will not open. Error message MSVCR80.dll missing???
First try updating to iTunes 11.1.5.5, using an installer downloaded from the Apple website:
http://www.apple.com/itunes/download/
If you still get the errors after that, try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I installed iTunes 10.4 on my Windows 7 PC and now I can't access my DVD or BD drives.
I installed iTunes 10.4 on my Windows 7 PC and now I can't access my DVD or BD drives. I had to uninstall and can now access the drives.
They aren't related and shouldn't affect each other.
-
I have purchased Lightroom 5 and had it installed but I had to replace my matchbook pro and now I can't find the activation key - is there a way I can get it emailed to me or how do I find it? Most other plugin's email out the activation key so you have a copy but I have seen no way to get it.
If you registered your Lightroom with Adobe after you installed it, you can log into your Adobe account and get your serial number from your account.
-
I just tried to install the latest software update for an iPhone 5, and now the phone is stuck in recovery mode. Are there any options available to avoid going through with the recovery. This seems really lame.
No.
You must restore. -
HT3415 Ive formatted my iMac and now the applications disc will not install on my computer
Ive formatted my iMac as I am selling it on and now the applications disc will not install on my computer.
Isaac, Two knowledge base articles that may be of further help are:
Reinstalling Mac OS X 10.6http://support.apple.com/kb/PH6606
and Reinstalling Application Software that came with Mac OS X 10.6
Be sure to read them through if you have any further problems.
Regards,
Ralph -
I have just installed Mountain Lion OS X 10.8.3 on my Imac 27 and now on startup the page just continues to reload continueously and makes it imposible to access the system preferences app or anything else for that matter. initial startup is as before but stops at the facepage, mouse track pad and cursor keys are rendered useless as the arrow will not respond of even appear except for a millisecond occasionally.
I'd appreciate any assistance with this problem and solution if it exsists.It appears you have a corrupt install. My first reaction would be to boot to the Recover Partition and then reinstall Mountain Lion. If you don't know how to boot from the Recovery Partition please visit Apples Advice letter that explains how located at:
support.apple.com/kb/HT4718
Hopefully you followed Apple's advice on backing up your system prior to upgrading.
Maybe you are looking for
-
I did the software update and after downloading and loading the ATV just hung-up with a fast blinking white light on the front of ATV. Tried a reset with the remote - Menu /downkey and nothing happened. Is the software corrupt or did it wipe out my
-
Does siri works on ipad 3?
does siri works on ipad 3?
-
After Effects CS6 Crash In Progress. Last logged message
Ok, so recently every time i try and start up After Effects CS6 it says After Effects error: Crash in progress. Last logged message was: <36560> <GPUManager> <2> Sniffer Result Code: 0. Please help! I already uninstalled and re in stalled and im gett
-
Hi, I created a new org model for sales. I wanted to include a new marketing and service department to the same org model, but wen i do this it still shows the sames sales function...should i have to create a seperate org model for marketing and serv
-
I don't know what I am doing wrong, but my NEF files will not open in Bridge or ACR. If I click on the NEF icon that is shown in bridge it opens it in Photoshop but I cannot view the thumbnails in Bridge or use ACR with those files. Any suggestions?