I just bought a Macbook air, and the free download of iwork suite isn't available, someone knows what is happening?

I just bought a Macbook air, and the free download of iwork suite isn't available, is someone knows what is happening? I already updated Macbook to Maverik OS X

iWork and iLife for Mac come free with every new Mac purchase. Existing users running Mavericks can update their apps for free from the Mac App Store℠. iWork and iLife for iOS are available for free from the App Store℠ for any new device running iOS 7, and are also available as free updates for existing users. GarageBand for Mac and iOS are free for all OS X Mavericks and iOS 7 users. Additional GarageBand instruments and sounds are available for a one-time in-app purchase of $4.99 for each platform.
Did you look on your Purchases page in App Store?

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A 2003 MS office sounds like a Windows version. A 2004 MS Office that was Mac compatible can not be run natively on a new MBA since the Lions do not run PPC applications. You will have to get a newer edition of MS Office that is compatible with your new MBA.
Ciao.

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Welcome to Apple Communities
http://www.apple.com/support/mac/app-store/contact

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juliavalle wrote: Recently bought a macbook air and the camera doesnt work
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I just bought a Macbook air, and the free download of iwork suite isn't available, someone knows what is happening?

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