I just downloaded firefox and it operates extremely slow, taking several minutes to change screens when clicking on a website.

I am unable to use firefox at all. It takes so long to do anything after the first web page loads. Once the first page laods, it freezes and takes several minutes to do anything

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://hacks.mozilla.org/2010/09/hardware-acceleration/
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*http://kb.mozillazine.org/Firefox_hangs

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I just downloaded firefox ,and I have no home butto,or back buttonor refresh button

I just downloaded firefox and dont have buttons for home ,refresh,or back

* If the menu bar is hidden then press F10 or hold down the Alt key, that should make the "Menu Bar" appear
* Go to "View > Toolbars" and check-mark "Menu Bar" with a click on it to make that permanent. See [[Menu bar is missing]]).
* Make sure that you have the "Navigation Toolbar" and the "Bookmarks Toolbar" visible: "View > Toolbars"
* If items are missing then see if you can find them in the "View > Toolbars > Customize" window
* If you see a missing item in the Customize window then drag it back from the Customize window onto one of the toolbars.
* If, in "View > Toolbars > Customize", you do not see that item then click the "Restore Default Set" button
See also:
* http://kb.mozillazine.org/Toolbar_customization

I have just downloaded Firefox and browsed with it but in the box headed 'a little housekeeping' the green line is only approx 90% complete. Does this matter please?

Today I downloaded Firefox and successfully accessed my online bank account which IE wouldn't allow me to do so. However, whenever I logon, the box headed 'A Little Housekeeping' appears which has the green line indicating the progress of a little housekeeping frozen at 90% completion. Does this matter?

Today I downloaded Firefox and successfully accessed my online bank account which IE wouldn't allow me to do so. However, whenever I logon, the box headed 'A Little Housekeeping' appears which has the green line indicating the progress of a little housekeeping frozen at 90% completion. Does this matter?

Just downloaded Firefox - and IT WOT WORK. It wont even open up it's own support pages, I just get "secure conection failed" msgs no matter what page-USELESS!

I've just downloaded and istalled Firefox. IT WILL NOT WORK. No matter what site I try open up (included Firefox's OWN support site) I get the following:
Secure Connection Failed
An error occurred during a connection to support.mozilla.org. Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap)
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.
The only reason I installed this is because an academic site I need to use requires Firefox ( my IE 10 is not compatible apparently). This is the MOST useless browser I have ever tried! I mean common SERIOUSLY? I haven't even changed settings, installed add ons, or anything! So whats the point of this browser if you need to be a computer WHIZZ in order to fix it before you can use it? OMW!
I have already reinstalled the damn thing but still useless....

Application Basics
Name: Firefox
Version: 25.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:25.0) Gecko/20100101 Firefox/25.0
Extensions
Important Modified Preferences
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
browser.places.smartBookmarksVersion: 4
browser.sessionstore.upgradeBackup.latestBuildID: 20131025151332
browser.startup.homepage_override.buildID: 20131025151332
browser.startup.homepage_override.mstone: 25.0
extensions.lastAppVersion: 25.0
gfx.direct3d.last_used_feature_level_idx: 0
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1383669932
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
privacy.sanitize.migrateFx3Prefs: true
Graphics
Adapter Description: Intel(R) HD Graphics 4000
Adapter Description (GPU #2): NVIDIA GeForce GT 640M
Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Adapter Drivers (GPU #2): nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Adapter RAM: Unknown
Adapter RAM (GPU #2): 2048
Device ID: 0x0166
Device ID (GPU #2): 0x0fd2
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16571)
Driver Date: 2-28-2012
Driver Date (GPU #2): 6-21-2013
Driver Version: 8.15.10.2669
Driver Version (GPU #2): 9.18.13.2049
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 10
Vendor ID: 0x8086
Vendor ID (GPU #2): 0x10de
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
JavaScript
Incremental GC: true
Accessibility
Activated: false
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.1
Version in use: 4.10.1
NSS
Expected minimum version: 3.15.2 Basic ECC
Version in use: 3.15.2 Basic ECC
NSSSMIME
Expected minimum version: 3.15.2 Basic ECC
Version in use: 3.15.2 Basic ECC
NSSSSL
Expected minimum version: 3.15.2 Basic ECC
Version in use: 3.15.2 Basic ECC
NSSUTIL
Expected minimum version: 3.15.2
Version in use: 3.15.2
Hope this is useful, though I still think it's silly something so "good" should be SUCH an effort to get to work... I'm almost over the effort already> As I said, if it wasn't for the fact that my academic website can only USE Firefox I would have deleted it and not even bothered trying to resolve....

I just downloaded firefox, and am being asked to download adobe flash player. I already have this app.

nuff said. Why does firefox not recognize the app? why is it asking me to save download (zip file?) instead of just downloading file when prompted? I'm tempted to just give up and let google chrome keep spying on me. At least that service didn't literally start giving me headaches the minute I downloaded

There's two versions of Flash. The ActiveX version for IE and the Plugin version for most other browsers. Firefox needs the Plugin version.

I just downloaded Firefox and want to cancel it.

I got on a site & wanted to download music but it said I had to have one of three downloads. One was Firefox so I downloaded it. I don`t want Firefox (it did not help me anyway). I want to go back to Internet via Explorer on my Start menu. You may gather I am NOT good at this computor stuff!

Go to Add/Remove Programs in Windows Control Panel and then scroll down to '''Mozilla Firefox''' and click '''Remove'''. Make sure you checkmark the box which enables you to remove your bookmarks, customizations etc.
Then reboot and go to C:\Program Files and delete the folder called "'''Mozilla Firefox'''".
Sorry to see you go.

I just downloaded Firefox and it replaced Mozilla completely and I lost all my bookmarks. Anyway to get them back??? I wouldn't have upgraded if I knew this would happen.....

I upgraded from the old Mozilla browser to Firefox and all my bookmarks disappeared. Now what do I do? Also does Firefox have an email system? I'm using Mozilla but don't want to lose all my emails.....thanks

Do you mean you were using Mozilla Seamonkey - or something even older - sometimes called 'The Mozilla Suite'?
If it was SeaMonkey (or the old Suite) then the bookmarks may still be in your SeaMonkey profile:
http://kb.mozillazine.org/Profile_folder_-_SeaMonkey
Firefox does not include an email client. You could use Mozilla Thunderbird
http://en-gb.www.mozillamessaging.com/en-GB/

Hi, earlier I was using firefox 17 and it was working fine. Later when i upgraded to firefox 25 it became extremely slow, taking indefinite time to load a page

To solve this i have tried many things said in the forum like changing network.http.keep-alive.timeout to 0, removing and reinstalling firefox but nothing seems to work out. Though chrome is working fine. few days back post installation of firefox 25, i scanned my computer with spyhunter and regcure pro and i dont know why, it seems to have worsen the case. Please help

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Firefox 7.1 keeps frerezing after about 15 minutes of use if I click on a website the system sticks and Freezes up. The only way to resolve it is to close and then re-open Firefox

The problem occurs frequently and can effect any website. After about 15 minutes of surfing, I will click on a link and suddenly The word "Connecting" appears in the URL box and little circle (which used to be an hourglass) starts spinning.
After thatI can't connect ti any website, including ones I visited moments before, unless I close down all firefox windows and reopen a new one. It then works fine for a few minutes, before it happens again

Type in the address bar
about:config
Accept the warning.
In the page that appears, in the Filter box, type
network.http.max-connections
Change the value to 32 (which is probably set to 256 in your case).
Close that page.
Restart the browser.

I just downloaded Firefox and it won't open, message "The procedure entry point ?js_NextActiveContent@@YAPAUJSContext@@PAUJSRuntime@@PAU1@@Z could not be located in the dynamic library js3250.dll. What is the problem?

I was trying to update Firefox but could not. I went ahead and downloaded the latest version but it won't open. I tried deleting, and then reinstalling, same problem. I am running AVAST antivirus

See:
* http://kb.mozillazine.org/Browser_will_not_start_up#Procedure_entry_point_js_SaveRegExpStatics__error_in_js3250.dll_after_updating_Firefox

I just downloaded firefox and want to know how to setup my favorites

On my old google account home page, I had saved my regular webpages under my favorites. When I wanted to find them I just brought down that menu and clicked on it without having to search. Does firefox have this functionality, if so, how do I go about setting up my favorite places????

See:
* https://support.mozilla.com/kb/how-do-i-use-bookmarks

Just downloaded Firefox and love it, but my scroll feature doesn't work in this browser. Can this be turned on?

I cannot scroll by running my finger along the mouse. I must move over to the sidebar and pull it down. My scroll setting is still turned on within system preferences. Is there a way to turn scrolling on within Firefox? Thanks.

Try this previous discussion:
Turn on without Home/Power Button

Where are my "Favorites"? I just downloaded Firefox and now my Favorites List is missing!

I loaded Mozilla Firefox. Now, when I go to my YAHOO E-mail page, all my "Favorites List" is missing. How may I retrieve them? Where did they go?

See:
* https://support.mozilla.com/kb/how-do-i-use-bookmarks

I just downloaded Firefox and lost my contact to my gmail account. There seems to be a problem with cookies, but I don't understand what to do

Do I delete all cookies? I don't understand and I'm scared to try anything in case I loose important data.

Your contact list doesnt stay saved in your computer, try access your gmail account in other browser, if this happens too the problem maybe isnt with firefox

I just downloaded FF4 and now my font size in Gmail is SO small. Not so with other websites. How can I fix this?

I don't know how to adjust the font size just for Gmail. Other websites don't seem to be affected but Gmail is showing up unbearably small.

You can use one of these extensions to set a default font size and page zoom on web pages:
* Default FullZoom Level: https://addons.mozilla.org/firefox/addon/default-fullzoom-level/
* NoSquint: https://addons.mozilla.org/firefox/addon/nosquint/

I just downloaded firefox and it operates extremely slow, taking several minutes to change screens when clicking on a website.

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