I just got an ipad, but it sais my information is at risk and very website sais apple doesn't trust it or it's not verified, also can't use any Apple ID things like iMessage , face time, App Store, exc. please help
Some one please help my ipad is totally screwed over on verification and Apple ID, it sais my info. Is at risk(credit card info.) some one hel
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HT201272 I still can't able found my chinese book I've purchases on app store. Please help
After i restore my ipad, i lose my purchases chinese books on app store.Can someone help...
I do try everthing they said, but sill can't found the icon on there...Welcome to the Apple Community.
You can re-download content purchased from the app store using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the app store using the purchased option which is revealed by tapping the updates option at the bottom of the screen of the App store app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
Hi, we just bought a Macbook air and we can't find the 'reminders' app in the applications or through the spotlight search. Is there a link to download the app? I can't find it online or through the app store. Please help!
Reminders is automatically installed with 10.8 or above. A new Mac should have 10.9; it's possible that, with a third-party vendor, you have an earlier OS. Check under the Apple menu in the top left and click About This Mac. That will tell you what version of OS X you have.
Matt -
I created my itunes account YEARS ago!! And I can't remember the answers to my security questions? Because I cannot remember the answers I cannot make purchases in the app store. Please help me create new security questions. Please help me.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps you get the questions reset :https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing the number for Apple in your country and ask to talk to the Account Security Team : http://support.apple.com/kb/HE57 -
I have an iPhone 6. For the first two weeks my bluetooth worked fine but then started having issues. Now, although it shows that it is connected to Bluetooth, I can't hear any of the calls. The radio continues to play. Please help!
Hello there, Srushevics.
It sounds like you may be having issues with the connectivity of your iPhone with the Bluetooth in your vehicle. The following Knowledge Base article offers up some great steps for troubleshooting that Bluetooth connectivity with your iOS device:
If you can’t use a Bluetooth accessory or car kit
To resolve the issue, you'll need to first sign in to iCloud and review your devices:
Sign in to iCloud on your iOS devices and Macs with OS X Yosemite (available this fall).
On one of your devices, tap Settings > Bluetooth and look under My Devices. You'll see all devices that are connected to Bluetooth, but make sure that you see your Apple devices that are signed in to iCloud and are using iOS 8 or OS X Yosemite.
Sign out of your iCloud account from any devices that you don't want to use. To sign out of iCloud on an iOS device, tap Settings > iCloud > Sign Out.
Then, remove any inactive devices from iCloud:
Sign in to iCloud.com.
Select Find My iPhone.
Select any devices that aren't active anymore.
Wait for Find My iPhone to stop trying to find the inactive device.
You should see the option to remove this device from your account. Select it to remove the device.
After following the steps above, restart the device with the issue. Then try to use it with your Bluetooth accessory.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Im unable to find deteted apps in purchased section in App Store ..please help me in restoring the deleted app
Is the app still in your country's store (if it isn't then you won't be able to redownload it), you haven't changed countries since buying it (content is tied to the country as well as the account), and it isn't hidden : http://support.apple.com/kb/HT4919 ?
If the app is no longer in your country's store then do you have a copy of it on your computer's iTunes library and/or on your backup of your downloads/library ? -
I cannot download any apps on IPhone 5. It keeps saying "cannot connect to itunes store" even when I am perfectly logged in Itunes Store and App Store. Please help !
I have this problem too since ios6 upgrade.
4S iphone I can connect to itunes on 3g and download an app no problem.
I can connect to wifi no problem and use safari , facebook etc...I can connect to appstore but cannot install any apps over the wifi. 'Unable to conect to itunes'.....
Driving me insane............. -
anyime that i try to download pages on my macbook pro from the app store a window comes up that says we could not complete your request and that there was an error in the app store. someone please help
Error
what is error code 1009? -
Cannot connect to app store? PLEASE HELP!!! I NEED MY IPAD 2 FOR EVERYTHING
So here is the deal.
It won't let me sign in to my appple ID in settings- the password and username is right cos i just used it to sign in here. It says "cannot connect to app store"
I have fibre optic internet and 3G with full reception on both and i am able to go on safari and browse.
I need to update several apps and download some but it won't let me sign in to my apple ID thus not letting me access the store.
I have tried closing the apps, turning off wifi and 3G and turning them on, and restarting my ipad and setting my cookies. No progress.
Thanks
Ayman
Ipad 2 IOS 7.0Ich habe iPad 4 und habe auch Probleme mit App Store , da steht immer verbunden nicht möglich. was sollen das ? Teuer Gerät gekauft aber viel Ärger! Woran liegt es? Gruß .
Phonnipha -
Just updated ios 4.3 app store crashing please help!!!!!!!
everytime since i have updated to ios 4.3, i will launch the app store and it will load for two seconds then just crash. like can someone help me please?? ]:
I tried everything from the hard reboot to restoring. I even reinstalled Itunes and like the Apple tech support said. Nothing worked.
In the end, I just went into settings, and did:
Settings->General->Reset->Reset All Settings
DO NOT ERASE ALL CONTENT AND SETTINGS.
Reset All Settings should be good enough. And all of a sudden, my Apps Store was working like a charm again. All my music and apps was still intact - I just had to set my wallpaper again.
Try that. -
I have upgraded to iOS7 on my I pad wi fi+ cellular but am not able to activate Face Time and message. The error message I get says "Please check your internet connection". Please help!
Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/ -
I changed my apple I'd and password because my old ID was not working, but for some reasons I can not get into my app store with the new ID and pass. Please help
Anybody can access the App Store - even without an Apple ID.
What are you saying? You cannot access your purchased apps with your new ID? If you are, that is the way that it works. If you set up a new Apple ID - you can't update the apps that you bought with the old ID. You have to continue to update the purchased apps with the old ID and password since purchases are always tied to the ID that made the purchases.
If you need to sign into your new ID you can do that in Settings>iTunes and App Stores>Apple ID. Tap th old ID and sign out then sign in with the new one. -
My new ipad4 can connect to itunes, but can not connect to app store. Please help.
Please help me to connect to app store for ipad4 but can connect to itunes. Thank you.
AlexLee123456 wrote:
Thanks for the help guys... iTunes is up and running (on my PC) however when I plug in the iphone it just doesn't connect to it, so I guess it must be itunes fault, however I have restarted my computer and this hasn't helped either
The iPhone is still stuck in recovery mode?
If the iPhone is not detected you will need to try other USB ports on the PC or try other USB cables. You could also try another PC/ Mac is you have one available to see if the PC is at fault. -
Does Skype clash with facetime on the ipad air 32gb? I am unable to find the skype ap in the app store. I found the app on another device and emailed the link to a the air but when i click on the link, the app store attempts to open but leaves a blank grey box over a blank white page. Anyone else having issues getting skype to work on the ipad air?
Contact the developers of the apps with which you are having trouble.
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Safari is constantly redirecting me to either a **** page or the App store. Please help!
I am having problems with Safari redirecting me to either a **** page or to the App store (when I go back to the browser the following url is in the address bar: c.mobpartner.mobi./?s=511297. The **** pages change every couple of days)
This only happens from www.guardian.co.uk (so far). It started a week ago. It happens automatically – I don’t touch the screen or click on adverts. It happens every time I go the site, and at any time of day. I am running IoS 6.1.3. JavaScript is on. The pop-up blocker is on. I have cleared the cookies and the history. I have been to Settings>Safari>Advanced>Website Data and cleared that. I still get the redirects. What can I do now?
(with apologies if the answer is already on the forum and I was using the wrong search terms)lipics wrote:
I have the same issue, iPad 2, latest ios etc etc. Doesn't happen on MacBook or my wife's PC or iPhone just iPad.
it can't be the site as it happens mainly on Sky Sports and even happened on the BBC website (they don't run ads).
I get either App Store or **** surely corporations of this size wouldn't have an issue that only affected iPads and I highly doubt the BBC has be hijacked, have all these sites been hit all at once??
changing DNS is not an option, this shouldn't be happening it is all over different forums, help please....
1) it sounds like the exact same problem. the hijack is specific by browser type, and some people have reported that it seems to be random, although what i experienced with my iphone was that i was hijacked each time, but the destination page seemed randomized (but always adult content, and probably related companies).
2) "it can't be the site"? why not? it absolutely was on the hosted site that first hijacked my iphone. (owner of the site contacted the hosting provider and they took down the problem within the hour.) the interesting aspect of this hack is that they're only hijacking some clients, based on type - by NOT hijacking desktops, for instance, they're staying "under the radar" of most web spiders and security programmes. most support people will pull up the site on their desktop and convince themselves that there's no problem.
3) why is changing dns not an option? it's quick and easy, and affects pretty much nothing on your ipad, except filtering out the offensive adult content. it's not a fix, but it makes the effects of the hijack less graphic.
and by the way, it's not coming from ads. the hijack is happening on the mobile server, which many sites use to convert their content for mobile devices. the adult content site would be stupid to run ads (and establish a business connection) with a site they were going to hijack - that would be like writing a ransom note on the back of your own business card!
and it's NOT the app store!!! it's a web page that only looks like the app store, to fool people. if you read the address in the toolbar, you'll see that it's not related to apple at all.
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