I just inherited a 64GB ipad. I have passwords for the deceased person but would like to sync it with my mac osx. Know nothing about ipads. Help please
I just inherited a 64 GB ipad. I have passwords for the deceased person but would like to reset everything and start new. I use a mac/0SX but know nothing about an ipad other than turning it on. I am in the same household as the deceased person but does not seem to be recognizing the wireless setup. Any help would be appreciated. Any recommendations as to where to start.
That's really enough information. You can update this iPad to iOS 6.1.2. If there is a microphone icon next to the space bar on the keyboard, you have an iPad 3. But if you are saying that it hasn't been touched for over a year, it probably is not the iPad 3. The iPad 3 is one year old this week IIRC.
If you want, you can go to Settings >General>About>Model to find the model number and it you Google that, you can find out which version of the iPad it is.
I just wanted to see what iOS you would be able to update to. I'm not sure what else to tell you other than what we've already stated. You should set this up as new, update the iOS and then start all over again with you own iTunes content.
The link that Eric posted would be a good place to start so that you can get an idea of what the iPad can do. If you want to restore the iPad back to factory settings, you will need to do this with iTunes on your Mac. You must be running OS X 10.6.8 at minimum and must be using iTunes 10.6.3 (I think) in order to syn with iTunes on the Mac.
This explains how to restore to factory settings.
http://support.apple.com/kb/ht1414
if you are that uncomfortable trying to do this on your own, and if there is an Apple Store near you, make an appointment at an Apple Store Genius Bar and ask an Apple tech to help you with it. That is what they do. There is no charge for an Apple Store Genius Bar visit. The stores also offer classes for the iPad that you might find useful as well.
Similar Messages
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I have been trying to sync my daughters iPad to my computer but the iPad is disabled for 205,512 minuets, there has never been a computer synced to her iPad and i can't seem to reset her iPad or log into it because she has forgotten her pin number code..
can somebody please inform me how i can rectify this problem
cheers..How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
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Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I forgot my password on my ipad (changed it late in evening). It was backed up to cloud on Friday or Saturday. Important pictures and videos of my daughter were taken Sunday. I've tried to put in password and now its disabled. I was told I need to erase and start over. Will Icould backup again in a few days and they I can delete and start over and reput stuff from Icloud back on ipad once I reset and do new password? I know nothing about computers. Please help
Oh my! Obviously, I don't know what I'm doing. But I do know that my goal was to do both---backup AND free some space. My iMAc is old (2006) and I upgraded it a year or so ago to Snow Leopard. I didn't think I had the capability of backing up without an external drive, but maybe I do since I upgraded. Do I?
But I bought this My Book mostly for freeing space because I like to make cards in Photoshop and I'm forever running out of space when I get too many layers (don't really know what I'm doing there, either).
Is there some way that I can rectify my mistakes and start all over?
Thank you so much for beng so prompt with your reply and patient with mine. I tried for so long to see the dialog box with the library listings. When I launched iPhoto, even with holding down the Option key, it kept immediately launching into the full screen. Finally, after an hour of doing it over and over again, it worked when I held the key down for 5 minutes. Then when I was typing my reply, I kept getting a message to "Request Time Out." Didn't know how to do that, so kept hitting the OK button and kept typing for another half minute. Finally, when ready to send, Safari couldn't do it. "Try again" exasperated me until I realized I would have to begin again and use Firefox. When I got there and ready to type, I got the message that my message had been retrienved and did I want to use it?!!
So your kindness is very much appreciated. -
I have Photoshop cc on creative cloud but would like to add lightroom. Can I cancel my current membership and get the photography plan which would be cheaper? thanks
yes.
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html -
I have a Canon Pixma MP560 that I would like to link up with my I Mac (snow leopard 10.6.8) wirelessly. The printer was owned by another person previously and I do not have the set up CD-ROM. Will this printer be compatible and can I download the required software from the internet?
Thank you.Apple's Knowledge Base for Snow Leopard & Lion Printer solutions and suggestions.
Either call Canon or visit their customer support website. -
I have a Nexus 7 Tablet and would like to sync my music off of itunes, knowing I have a google prodiuct.
iTunes does not support devices other than Apple's own. You'll have to use whatever method for synching provided for your Nexus, getting the tracks directly from the iTunes folder. This presumes that the Nexus supports industry-standard AAC files; if not, you'll have to convert them to a format the Nexus does support.
Regards. -
Is there an icon for face time on the iphone4s home screen? I remember I saw it before but not any more. I still have the FaceTime app,but would like to find the icon on the home screen again. Anyone can help?
Check all of your folders to see if FaceTime is in any of them.
If not, check your restrictions (Settings>General>Restrictions) and if restrictions are on, and you know the passcode, then FaceTime might be turned off. Turn ON to veiw icon on home screen.
Let me know if this does/doesnt work. -
Can I install earlier versions after installing latest version? I have 12 installed on new computer but would like to install 8, 10, and 11
This is easily one of the most popular requests on this forum.
Try http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
Follow the Very Important Instructions on that page first otherwise the links will not work. -
I am confused and not very techy!! My daughter has a 16gb ipad I have paid for extra storage on the cloud so she can have movies on it but since I have done this the ipad is saying shes only got 1gb left even tho it says she's used 12.0 although she hasnt any apps downloafed please help!
Hi! On her iPad, go to Settings > General > Usage and that will show you what apps (I'm suspecting it could be Photos and Camera.) are taking most of the space on it. The extra iCloud storage will not increase local storage on the iPad itself.
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My iPad mini keeps asking for apple ID to face time then says I'm not connected to Internet when I am. Help please
Hi there Mullin1!
I have a couple of articles here that can help you troubleshoot and resolve this issue. This first article will help walk you through some basic troubleshooting steps for FaceTime, and it can be found here:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
After going through those steps, if you are still having issues with your Wi-Fi connection, then you will want to reference the further steps located in this article:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Thanks for using the Apple Support Communities!
Cheers,
Braden -
I have two Aperture Libraries and would like to sync specific folders from both of them to my iPad.
I have two Aperture libraries stored on an external hard drive. Using iTunes on my Mac Book Pro can I sync selected projects from both Libraries to the same iPad?
No you cannot. Each device can only be synced with one photo library - Aperture or iPhoto.
You could however merge the two libraries, if you need to sync with photos from both libraries. -
Hello, never used this before but need your help please. When I click devices it does not open. I am using toshiba lap top, vista. Thank you.
Hello,
Try changing the view on iTunes 11 to classic view. To enable the menu bar, press Control-B. To enable the Side Bar, press Control-S. Test to see if you can access the device.
iTunes: Turning on iTunes menus in Windows 8 and 7
http://support.apple.com/kb/HT5610
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649
If the issue persists and iTunes becomes unresponsive when attempting to access your device, try the steps in the article below.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
Cheers,
Jason H. -
I purchased an Ipod touch today and have benn following the install instructions and have rung into a bit of a snag. It keeps saing it cannot connect to the server. I have unsecured wifi in my house. I don't understand? Help.
By following the install instructions I presume that this means that you have installed the latest iTunes on your PC and have connected the iPod Touch to your PC with the USB connection cable that came with the iPod?
You mention WiFi, does this mean that your PC is connected to the internet through WiFi?
Check to see if you have anti-virus or firewall software running on your PC. If so, temporarily disable it while setting up your iPod. Also check to see if a firewall is setup in your router. -
I just recieved a new Ipod classic. I am currently trying to sync it with my Itunes (on my Mac computer), but my computer and itunes isn't even showing that it is hooked up to my computer. Can you help me set it up?
Figured out the problem!
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I have some favorite add-ons that are not yet compatible with version 4. I would like to go back to 3.6 without loosing all of my setup.
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You can then install Firefox 3.6.* available from http://www.mozilla.com - it will automatically use your current bookmarks, passwords etc.
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For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles
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