HT204053 I know nothing about ipads so help me. My ipad backed up to the cloud on Friday or Saturday. I changed my password, Sunday and cannot remember it. I have photos and video I cannot lose. When will this automatically save to my cloud next

I forgot my password on my ipad (changed it late in evening). It was backed up to cloud on Friday or Saturday. Important pictures and videos of my daughter were taken Sunday. I've tried to put in password and now its disabled. I was told I need to erase and start over. Will Icould backup again in a few days and they I can delete and start over and reput stuff from Icloud back on ipad once I reset and do new password? I know nothing about computers. Please help

Oh my! Obviously, I don't know what I'm doing. But I do know that my goal was to do both---backup AND free some space. My iMAc is old (2006) and I upgraded it a year or so ago to Snow Leopard. I didn't think I had the capability of backing up without an external drive, but maybe I do since I upgraded. Do I?
But I bought this My Book mostly for freeing space because I like to make cards in Photoshop and I'm forever running out of space when I get too many layers (don't really know what I'm doing there, either).
Is there some way that I can rectify my mistakes and start all over?
Thank you so much for beng so prompt with your reply and patient with mine. I tried for so long to see the dialog box with the library listings. When I launched iPhoto, even with holding down the Option key, it kept immediately launching into the full screen. Finally, after an hour of doing it over and over again, it worked when I held the key down for 5 minutes. Then when I was typing my reply, I kept getting a message to "Request Time Out." Didn't know how to do that, so kept hitting the OK button and kept typing for another half minute. Finally, when ready to send, Safari couldn't do it. "Try again" exasperated me until I realized I would have to begin again and use Firefox. When I got there and ready to type, I got the message that my message had been retrienved and did I want to use it?!!
So your kindness is very much appreciated.

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IOS 5.1 - Photo Quality STILL broken! When will this be FIXED?

The update to iOS 5 broke something with ISO capability of the iPhone 4 camera. Flash pictures are fine, with proper ISO (check here if you don't know what ISO is http://www.photoxels.com/tutorial_iso.html
Low light and non-flash pictures have the wrong ISO since iOS 5 and have LOTS of grain and noise. This has rendered the camera in the iPhone 4 useless since the update from iOS 4. With iOS 4, my pictures had brilliant quality. This was a BIG reason why I purchased this phone in the first place. If you haven't noticed the difference, users who have had the phone since before the update can look at the difference in their pictures since. Massive difference.
Many have suggest that restoring the device from new (after a backup) can fix this. It doesn't work. At least, not for the iPhone 4. Don't bother. I check regularly for an iOS update, and after seeing one today for iOS 5.1, I was really hoping this issue would be addressed. It wasn't.
I can't imagine this hasn't been noticed by Apple, but the lack of updates and some sort of status to their customers is incredibly irritating. When will this be fixed?
Robert Heaney

if you have nothing useful to add, why bother? I'm trying to find a solution to a problem that I KNOW many, many other people are experiencing...
I don't really care much if Apple reads this, I'm just trying to find a solution. Geez.
If you genuinely were just looking for other users help to fix a problem, and weren't expecting Apple to read or respond you wouldn't have titleled this thread as you did. You wouldn't have said: "I can't imagine this hasn't been noticed by Apple, but the lack of updates and some sort of status to their customers is incredibly irritating. When will this be fixed?" It is YOU who are trolling by deliberately posting inflamatory and misleading statements.
The probolem is clearly in YOUR DEVICE. Maybe there is a a hardware issue. However, the other 99.999+% don't have the issue - and we're not bilind, oblivious idiots either.

HT201302 I am trying to copy photos from an iPad to a Mac Air, but iPhoto does not recognize them Do you have to use PhotoStream to do this. Please forgive the ignorance, but we have just started moving to apple products and I know nothing about them. Tha

I am trying to copy photos from an iPad to a Mac Air, but iPhoto does not recognize them. Please forgive the ignorance, but we have just started moving to apple products and I know nothing about them. Do you have to use PhotoStream to do this?

How did the photos that you want to copy off get on the iPad ? To copy photos to your computer that were taken with the iPad, copied to it via the camera connection kit, or saved from emails/websites then see this page - on a Mac you should be able to use iPhoto, Aperture or Image Capture
To copy photos that were originally synced from a computer you will need a third-party app on your iPad such as Simple Transfer which can copy them off via your wifi network. But as photos are 'optimised' when they are synced to the iPad, any that you then copy back to a computer may not be exactly the same as they originally were on your computer.

HT1695 I know nothing about how to use my new ipod and when reading the little bit of information in the folder that came with it, all I can do is turn it on, but it just powers down after a few seconds. How do I work this thing?

I know nothing about how to use my new ipod and when reading the little information that came with it, all I can do is turn it on. Then in a few seconds it goes black, never having brought up a screen to do anything! Help! What do I do to get this thing going?

You might consider connecting it to the charger and charging up the battery overnight.
Please Get the iPod Touch User Manual for iOS 5

Pretend I know nothing about this topic, because I DON'T, and help me figure out how to format bullets in 'Pages' for IPad. I turned them on somehow, and now can't turn them off, and they are popping up in all the wrong places

I think I effectively proved my point about knowing nothing about this, by posting my whole question in the title. To review, I have a 1 year old iPad, and have Pages on it for a word processing program. I somehow turned on bullets on one of my documents and can't figure out how to stop it, and they are in all the wrong places. How do I turn it off?

1-800-676-2775 apple support tech support 1 800 275 2273
If your computer is on one minute before it freezes, than you have one minute to secure your serial number.
click the apple----->click about this Mac ------> click on version----> until you see the serial number. You may have to do this a couple of times if it freezes before you have all the numbers. A camera might help.
Good Luck

I just bought a Ipad and know nothing about it I plugged in to charge and tryed to turn on and all it shows is the Itunes icon a picture of the cord. What does this mean? Cant get it to do anything else

I just bought a Ipad and know nothing about it. I have been charging it for about 2 hours and when I try to turn it on it shows the Itune icon and the plug thats it wont do anything else. Any suggestions on what to do?

iPads are devices and not PCs, so it needs a functioning relationship with a PC to work.
Download iTunes onto your PC, then connect your iPad to that PC. That should get you started.

I just inherited a 64GB ipad. I have passwords for the deceased person but would like to sync it with my mac osx. Know nothing about ipads. Help please

I just inherited a 64 GB ipad. I have passwords for the deceased person but would like to reset everything and start new. I use a mac/0SX but know nothing about an ipad other than turning it on. I am in the same household as the deceased person but does not seem to be recognizing the wireless setup. Any help would be appreciated. Any recommendations as to where to start.

That's really enough information. You can update this iPad to iOS 6.1.2. If there is a microphone icon next to the space bar on the keyboard, you have an iPad 3. But if you are saying that it hasn't been touched for over a year, it probably is not the iPad 3. The iPad 3 is one year old this week IIRC.
If you want, you can go to Settings >General>About>Model to find the model number and it you Google that, you can find out which version of the iPad it is.
I just wanted to see what iOS you would be able to update to. I'm not sure what else to tell you other than what we've already stated. You should set this up as new, update the iOS and then start all over again with you own iTunes content.
The link that Eric posted would be a good place to start so that you can get an idea of what the iPad can do. If you want to restore the iPad back to factory settings, you will need to do this with iTunes on your Mac. You must be running OS X 10.6.8 at minimum and must be using iTunes 10.6.3 (I think) in order to syn with iTunes on the Mac.
This explains how to restore to factory settings.
http://support.apple.com/kb/ht1414
if you are that uncomfortable trying to do this on your own, and if there is an Apple Store near you, make an appointment at an Apple Store Genius Bar and ask an Apple tech to help you with it. That is what they do. There is no charge for an Apple Store Genius Bar visit. The stores also offer classes for the iPad that you might find useful as well.

When i plug in my ipod to my PC it makes a sound like it doesnt accept it. on the ipod, it says connect to itunes because it was disabled many times. why wont it connect?P.S I know nothing about this kind of stuff

when i plug in my ipod to my PC it makes a sound like it doesnt accept it. on the ipod, it says connect to itunes because it was disabled many times. why wont it connect?P.S I know nothing about this kind of stuff

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Since I updated to firefox 7 this month...Ihave no sound on my computer and I know nothing about computers... :(

I updated firefox recently....last couple weeks...I think to 7...and now I have no sound on my computer...I do recall being told that something was no compatible but...oooops...I must have agreed to do it anyway......obviously I know nothing about computers...help...what do I do now. I have to have sound...this is the pits...

See:
* https://support.mozilla.com/kb/No+sound+in+Firefox
* https://support.mozilla.com/kb/Video+or+audio+does+not+play
You can click the Volume icon on the Windows Taskbar near the clock and click the Mixer link at the bottom to open the mixer.<br />
You can adjust the volume level for each application in that window, so make sure that Firefox is not muted or set at a low level.<br />
Current Firefox versions use the plugin-container process to run plugins, so you need to check the volume setting for the plugin-container process.<br />
You will only see the Firefox program or the Plugin Container in the Mixer if you are on a website that plays sound.<br />

The ios8 update is causing innumerable problems with my ipad. The info from my calendar just disappeared, I am typing blind with the keyboard most of the time, and I cannot upload pics or paste to FB. When will this be fixed and what can I do in the

The ios8 update is causing innumerable problems with my ipad. The info from my calendar just disappeared, I am typing blind with the keyboard most of the time, and I cannot upload pics or paste to FB. When will this be fixed and what can I do in the Meantime?

Have you tried yesterday's update to iOS8.0.2?
iOS 8.0.2
This release contains improvements and bug fixes, including:
• Fixes an issue in iOS 8.0.1 that impacted cellular network connectivity and Touch ID on iPhone 6 and iPhone 6 Plus
• Fixes a bug so HealthKit apps can now be made available on the App Store
• Addresses an issue where 3rd party keyboards could become deselected when a user enters their passcode
• Fixes an issue that prevented some apps from accessing photos from the Photo Library
• Improves the reliability of the Reachability feature on iPhone 6 and iPhone 6 Plus
• Fixes an issue that could cause unexpected cellular data usage when receiving SMS/MMS messages
• Better support of Ask To Buy for Family Sharing for In-App Purchases
• Fixes an issue where ringtones were sometimes not restored from iCloud backups
• Fixes a bug that prevented uploading photos and videos from Safari
For information on the security content of this update, please visit this website:
http://support.apple.com/kb/HT1222

My Mac says I am sharing with a server that I know nothing about. How do I'm stop this sharing.

My Mac says I am sharing with a server that I know nothing about. How do I'm stop this sharing.

beacco wrote:
I hope you are correct. When I click on the Macintosh HD icon on my desk top the sidebar section that says shared shows the server I mentioned.
Just as I said.
If i click on that shared device it logs in as a guest unless I cancel that action.
No, it logs your computer into that server as a guest.
I never knowingly ok'ed sharing with another network or computer.
Perhaps not, but the printer is set up (possibly at manufacture) to offer services to computers on its network.
IF I click on the shared device to delete it a message says I cannot do that. Any thoughts?
It the device is still on your network and still offering services, it will be listed as available. If it leaves the network or stops offering services, it should leave the list of available servers.
I suppose it might be handy to have a "hide this server" or "pretend this server doesn't exist" button, but we don't have one.

Why isn't Photoshop fully optimized for the Mac Pro (Late 2013), and when will this happen?

On the new Mac Pro (late 2013):
Currently, Photoshop CC 2014 seems to lag behind iMacs and Macbook Pros (even older ones) for some tasks.
I assume that this issue is related to either multi-core processing but seems more likely to be a problem with the ATI GPUs not being optimized as the Nvidia GPUs are.
Why is this the case, and when will this be addressed?
Any feedback from Adobe official would be appreciated.
Thanks

jameskachan wrote:
…The obvious reason [sic] seems to suggest…
That's what it suggests to you, in the limited scope of your vision and knowledge, and without your having provided detailed specs about your hardware.
Due to the current unavailability of clairvoyants and mind-readers in the forum, we respectfully request you supply sensible, complete details.
We don't even know what your specific issues are, and for all we know you may be running the pathetic, buggy Yosemite OS—which Apple is giving away for free.
In this case, you have been enormously fortunate in that you received a reply from none other than Gµrµ Chris Cox, a top Adobe engineer who has been writing Photoshop code since the last millennium.
It's hight time you drop the attitude and avoid further embarrassing yourself in a public forum. Just my two cents.

Ipod touch says "iPod is disabled" - how to fix, i know nothing about this, it is my 8yr daughters iPod

My 8yr daughter has a iPod Touch, I know nothing about them. She turns it on & the screen says "iPod is disabled", how do I fix this for her????

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Buying Used Nano but know nothing about iPod...Need help!!!

Hello, first off let me say I know nothing about iPods. I want to buy a used one. I was told that iTunes will only recognize 1 iPod. The person I am buying it from tells me that she is unable to sync both her new iPod and old iPod to her itunes. She gets a message stating that only one iPod can be synced to iTunes. I don't want to purchase this from her only to find that it will not sync to my iTunes.
Does iTunes have some sort of security feature that will prevent me from purchasing this from her and syncing it with my iTunes? If so can I reset an iPod back to factory settings?
Please help???

I bought an ipod nano 5th generation used from someone in China. It is not showing up in iTunes, but it does show up on my mac desktop. I believe it was reformatted and is not recognized by iTunes. How can I fix this? Is there a way to restore without using iTunes? How can I reformat?

I am unable to open certain pages on sites. I have to switch over to IE because the new Firefox update is not accomodated on their websites! When will this be fixed... sites included Ameritrade, FAFSA, and others...

Question
I am unable to open certain pages on sites. I have to switch over to IE because the new Firefox update is not accomodated on their websites! When will this be fixed... sites included Ameritrade, FAFSA, and others...

First and foremost, you should update to 3.6.17 because the version you're running at the moment is insecure and exposes your system to attack. Update via '''Help '''| '''Check For Updates'''.
That may even fix the problem since several minor bugs were also fixed in later versions.
Similarly, after updating, go to the [http://www.mozilla.com/en-US/plugincheck/ Plugins Check] page and update those which are necessary.
If the problem persists, try running Firefox in [[Safe Mode]]. If it functions properly in that configuration, then one of your add-ons is the culprit.
I didn't experience a problem myself accessing any of those sites you mentioned. See screenshot.

HT204053 I know nothing about ipads so help me. My ipad backed up to the cloud on Friday or Saturday. I changed my password, Sunday and cannot remember it. I have photos and video I cannot lose. When will this automatically save to my cloud next

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