I just purchased an upgrade to transfer my license from my Dell to my MAC. When I use the serial number I am getting a message that the humber is valid but qualifying software cannot be found on my computer. ADOBE told me this was the way to handle the
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Bladdy blah it is unlikely your license for Acrobat is multi platform. This means that you either purchased a Windows or Mac OS license. You can verify which operating system your registered software license is for at http://www.adobe.com/. For additional details on how to locate your registered serial numbers please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
Similar Messages
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What is the best way to use wi-fi to transfer pdf files from an ipad to a mac mini, not using an internet, just wi-fi?
If the Mac use Lion (10.7) you can use Airdrop for that.
With Mac's not using Lion you may set up a computer to computer (ad hoc) connection.
How to --> http://docs.info.apple.com/article.html?path=Mac/10.6/en/8339.html
Lupunus -
When I attempt to upgrade I am now getting a message that says "an error has occurred" and I cannot activate the upgrades----there are two pending
Disable anti virus software if installed
Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected.
If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper -
I'm trying to connect to my work's VPN. I am connected to the VPN, but I cannot access the server. I keep getting a message that says the server may not exist or is unavailable. I know that’s not the case because my coworkers are connected. Can someone please help me?
I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue. -
Just got an iPhone and can't get iTunes Match to connect. Keep getting a message that I'm not subscribed, but already did on my pc. Any ideas?
You must be signed into the mobile iTunes Store using the same Apple ID you used to originally purchase iTunes Match. On the iOS device go to Settings > iTunes and App Stores and tap the Apple ID. Log out, then log in with the correct ID.
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When I try to open a gradebook program called powerschool, I get a message that Java is not deteced, but my computer indicates that it has Java. I can't download any version of Java because I get a message that Apple has its own version of java. My computer indicates that no new software updates are needed.
Start here: http://support.apple.com/downloads/#java
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When i'm trying to opem Itunes, I get a message that I'm missing MSVCR80.dll on my computer. I have tryies to re-install Itunes, but the problem wasn't solved - what should I do?
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99343) -
My iPad works perfectly except when trying to update apps. Then I get a message that says "Cannot connect to the iTunes store."
Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and change the date to a few months in the future and then re-trying -
I have Mac OS X 10.4.11 and use Firefox. I keep getting a message that QuickTime 7.6.6 plug in is out of date. I have done the software update and it shows no current updates available. Certain videos won't play and it says that this may make my computer vulnerable. Any suggestions?
La-MacMom wrote:
I have Mac OS X 10.4.11 and use Firefox. I keep getting a message that QuickTime 7.6.6 plug in is out of date.
Are you using the lastest version of Firefox for os 10.4.11? If you are, start using TenFourFox. Quicktime works just fine with that browser. -
Yesterday I was able to download apps from the apps store. Today everytime I try I get a message that says "cannot connect to ITunes Store". I know the login and password is correct verified it on my PC. Everything is up to date. I don't know where else to check. Any help would be helpful.
Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
(81086) -
The information box pops up when I click on my desktop icon for firefox as well as if I try to access it in other ways. I have restarted my computer. I have tried removing firefox and redownloading it. No matter what I do, it still gives me a box saying it is already running, but not responding. When I pull up my taks bar, it is not running! I can't close it as the box suggests because it is not open to do it. I just keep getting a box saying it is already running no matter what I try to do, even though it is not running.
I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!
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I just upgraded to FF 5.o. Many of my addons state that they are compatible, but when I try to install them, I press "install" then a message pops up saying that it can't be installed because FF cannot modify the needed file. How do I change this?
That probably means that the extension lacks the required <nowiki><em:unpack>true</em:unpack></nowiki> line in the file install.rdf to make sure that the file gets unpacked after installing.
*https://developer.mozilla.org/En/Updating_extensions_for_Firefox_4.0#XPI_unpacking
Firefox 4 and later no longer unpacks an extension automatically, but renames the XPI file to the ID of the extension and copies that file to the extensions folder in the Firefox Profile Folder.
Try to set the Boolean pref <b>extensions.alwaysUnpack</b> to <i>true</i> on the <b>about:config</b> page.
*http://kb.mozillazine.org/about:config -
Exlamation point on 7 tracks from an entire album, all the others are fine. It won't play on the laptop, I get an error message that the original files are missing. But they play fine on the iPod.
Try deleting those missing tracks from your computer's iTunes, connect the iPad to your computer and do File > Transfer Purchases - that should copy them back from the iPod
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Purchased book from iBooks. Went to store - purchases- chose the book to download by choosing the cloud with down arrow. Get message that I have already purchased the book, go the store purchases to download, which is exactly what I am trying to do. I am just in a continuous loop, but can't get the book to download. Any ideas?
Welcome to the Apple Community.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option at the bottom of the screen after you tap the store button in the top corner of the iBook app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
when i try to download itunes i get a message hkey_local_machine\software\classes\dapp\shell. verify that you have access to that key. what do i do
Perhaps try the fixit from the following Microsoft web page. (Try the "problems uninstalling" option.)
Fix problems with programs that can't be installed or uninstalled
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