I just purchased pro, but when registering it I don't get the QuickTime 7 Pro" below the Registration Code. I have no idea how to proceed, but do know that it's not working. What do I do?

davidfromsomerset wrote:
Yes, the Pro options are grayed out, and when I click on them it takes me to a screen, to allow me to make the purchase. But the Quicktime box in the Control Panel has "Pro Player Edition" on the "registration" tab.
Hmmm. I'm more used to dealing with this sort of thing on Vista and 7 systems ... and it can also be a bit easier to implement workarounds on Vista and 7 than it is on XP. But we can try some basic principles troubleshooting if you're game.
If you're game ... first, by way of experiment, let's try a "Run as ..." and see if that gets you the Pro controls.
Quit the Player.
In My Computer open Local Disk C:\ or whichever drive you've got your program files installed on.
Open the "Program files" folder.
Open the "QuickTime" folder.
Right-click on the QuickTimePlayer.exe file and select "Run as"
Select the Administrator account, entering your password if you've got one.
If the Player launches, do you see your Pro controls active now?

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