I just received a Security Update from Apple for OS 10.6.8 and have experienced a severely slow reboot, taking 15-20 minutes. Applications take forever to load. Have rebooted twice... very slowly. What's up with this latest update?
When I clicked on the recent Apple Security Software Update, it took 15-20 minutes to install, and another 15 minutes or more to restart. Then everything was amazingly slow, as if nothing was happening... spinning gears, spinning color wheels. The background universe image took forever to load. Desktop took a long time to load. Then Mail and Safari took a long time to load. What has happened? Was this update legit? I'm thinking it was the legitimate listed 7-2-2013 update for 10.6.8, but in my 15 years of Apple loyalty, I've never experienced an update that bogged my system down like this.
Not enough free space on the startup disk can cause the issues you are referring to.
Control click the MacintoshHD icon on your desktop then click Get Info.
You'll see: Capacity & Available
Make sure there's at least 15% free disk space.
If it's not a disk space issue, verify the disk for errors.
Launch Disk Utility located in HD > Applications > Utilities
Select the startup disk on the left then select the First Aid tab.
Click: Verify Disk (not Verify Disk Permissions)
If Disk Utility reports problems, you will need to insert your install disc to make repairs.
And if you have not done so lately, backup all your important data just in case.
Similar Messages
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I didn't receive my return box from Apple for the iPod Nano replacement as promised within 2 working days, did anyone else?
UPDATE. Just spoke with an AppleCare representative, Apple has been inundated with requests for these iPod Nano replacements. They have fallen behind with sending out the return boxes in the 2 days they promised. I was told to wait an additional 2 days. She also said they were very surprised so many people still have their 1st generation nanos...
We have been an Apple family for years and trust they will do the right thing, they have always surprised us with their professional customer service and expect this situation to be the same. -
I just received an email receipt from iTunes for a product I did not purchase. Is this a phishing scam? How can I find out if it was really purchased?
The following describes how to see your purchase history: See your purchase history in the iTunes Store
The following also has information: How iTunes Store charges might look on credit and debit card statements
If the charge is not yours you may want to contact iTunes Support https://www.apple.com/support/itunes/contact/ and your credit card company. -
Help!! I don't want understand why my phone is getting warm and the battery is dying so fast. When I received the phone I had no problems for over a week. Now I'm having problems. Can you help me?
Something may have gone amiss on your iPhone.
To correct this follow these steps:
1. Backup your iPhone using iTunes or iCloud.
2. Use iTunes to completely restore your iPhone as new.
3. Monitor battery usage to see if it is normal. If not, you may have a hardware problem - if so, contact Apple support.
4. Restore your iPhone from your backup above.
5. Check battery usage to confirm that it remains normal. -
I've managed to create my first podcast and was informed from others that upon posting to the iTunes store, Apple would send an email confirming it has received the podcast and another about 24 hours later confirming it has been indexed and providing a link to make it live.
As of yet, I've received none, including checking my junk emails.
The podcast shows up when clicking File > Subscribe to a podcast and entering in the RSS feed url, yet when clicking on the podcast and selecting > Show in iTunes Store, it yields no results. As a result, you can't search for the podcast in the iTunes Store or provide a direct link to it.
I'm using Libsyn as the RSS host (http://processtheprocess.libsyn.com/rss) and Feedburner(http://feeds.feedburner.com/ProcessTheProcess).
The "Subscribe with iTunes" on the Feed Burner page works and provides a link to download the podcast, but I'd like for it to be searchable on iTunes before continuing.
Is there a logical explanation to this and have I missed an important step along the way?When you submit a feed you should get an ackowledgment email. After that it can take a couple of weeks for your podcast to be accepted (24 days is wildly optimistic) at which point you should be sent another email giving you the Store page URL. The emails may possibly have gone missing in transit, but that wouldn't prevent your podcast eventually going live as you don't have to do anything further. However the ability to locate a podcast through Search usually takes a further period, making it more difficult to discover whether the podcast is up or not.
You could try emailing Support as podcasts 'at' apple.com and asking about this, but it's quite likely you won't get a specific reply.
One possible test is to try submitting the feed again. If it has been registered as submitted you will be told that it has already been submitted, which will at least tell you that it's in process. -
It also comes up with some and more of the info below, whatever it means?
Panic CPU 0 <Panic>
Unable to find perform kext scan:
Debugger called <Panic>
Can’t perform kext scan:
SD process name corresponding to correct thread
MAC OS Version:
Not yet set.
What do I do, can anyone help me?
I also updated a Mac Mini and iMac with no problems.unfortunatly i had no Backups.
You should make sure to correct that as soon as possible. All computers, regardless of make and model, are ticking time bombs. Hard drives can die at any time, leaving you with an inert chunk of metal that may still contain your data, but in a form that is totally inaccessible without paying thousands to a company that will disassemble the drive in a clean room and read what data they can off the platters.
I wonder why should that happen. It was a simple update. Why should an update ruins all my works and my computer...
It is not the update itself, but the fact that you had corruption in your hard drive's data structures, and writing the thousands of files required by the updater worsened that corruption, damaging the system in the process. These problems can be avoided by repairing your hard drive with Disk Utility prior to installing any system update. Most likely, Disk Utility won't find anything to fix, but when it does, you'll be glad you did it before installing the update! -
Hardware Information:
iMac (21.5-inch, Late 2009)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
ATI Radeon HD 4670 - VRAM: 256 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 0:54:24
Disk Information:
ST31000528ASQ disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (833.85 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5680H
USB Information:
Western Digital My Book 1234 2 TB
EFI (disk1s1) <not mounted>: 209.7 MB
My Book for Mac (disk1s2) /Volumes/My Book for Mac: 2 TB (1.33 TB free)
Apple Inc. Built-in iSight
Apple Inc. iPhone
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Startup Items:
Aladdin: Path: /Library/StartupItems/Aladdin
Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
HP IO: Path: /Library/StartupItems/HP IO
M-Audio Firmware Loader: Path: /Library/StartupItems/M-Audio Firmware Loader
M-Audio PCI Audio Helper: Path: /Library/StartupItems/M-Audio PCI Audio Helper
PACESupport: Path: /Library/StartupItems/PACESupport
Qmaster: Path: /Library/StartupItems/Qmaster
WDBMService: Path: /Library/StartupItems/WDBMService
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.digidesign.fwfamily.helper.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] PACESupport.plist 3rd-Party support link
Launch Agents:
[System] com.epson.Epson_Low_Ink_Reminder.launcher.plist 3rd-Party support link
[System] com.epson.eventmanager.agent.plist 3rd-Party support link
[System] com.google.keystone.agent.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.amazon.cloud-player.plist 3rd-Party support link
[not loaded] com.google.GoogleContactSyncAgent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
GrowlMenu
Microsoft AU Daemon
Dropbox
EvernoteHelper
ConnectService
HP Scheduler
Internet Plug-ins:
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
NPVirtools: Version: 4.0 3rd-Party support link
Google Earth Web Plug-in: Version: 5.2 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.2.3.7 3rd-Party support link
Silverlight: Version: 5.1.20125.0 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0
QuickUpload: Version: 1.0.0.42 3rd-Party support link
eMusicRemote: Version: (null) 3rd-Party support link
AdobePDFViewer: Version: 9.5.5 3rd-Party support link
CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 3rd-Party support link
googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
GoogleOneClickPluginDeluxe: Version: 1.0 3rd-Party support link
eMusic: Version: Unknown
QuickTime Plugin: Version: 7.7.3
Safari Extensions:
Add To Amazon Wish List: Version: 1.8
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User iTunes Plug-ins:
AudioScrobbler: Version: 3.0.2 3rd-Party support link
User Internet Plug-ins:
npBcsMcTcIO: Version: (null) 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Growl 3rd-Party support link
Perian 3rd-Party support link
Volumizer 3rd-Party support link
Old Applications:
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Neat ADF Scanner 2008 10_5: Version: 1.0.0.15 - SDK 10.5 3rd-Party support link
/Library/Image Capture/Devices/Neat ADF Scanner 2008 10_5.app
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
UninstallCenter: Version: 1.4.1 - SDK 10.4 3rd-Party support link
/Library/Application Support/Nikon/Uninstaller/UninstallCenter.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Picture Control Utility: Version: 1.4.15 - SDK 10.5 3rd-Party support link
/Library/Application Support/Nikon/Picture Control Utility/Picture Control Utility.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
EpsonReg: Version: 5.16 - SDK 10.5 3rd-Party support link
/Users/[redacted]/Library/Application Support/Epson/EpsonReg.app
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
/Library/Printers/EPSON/InkjetPrinter2/Utility/UT4
Epson Printer Utility 4: Version: 9.19 - SDK 10.5 3rd-Party support link
EpsonSuppliesTool4: Version: 8.75 - SDK 10.5 3rd-Party support link
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 154.13 GB
Destinations:
My Book for Mac [Local] (Last used)
Total size: 2
Total number of backups: 35
Oldest backup: 2014-02-27 02:31:20 +0000
Last backup: 2014-04-06 18:39:14 +0000
Size of backup disk: Adequate
Backup size 2 > (Disk used 154.13 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
2% WindowServer
1% mds
0% EtreCheck
0% ConnectService
0% loginwindow
Top Processes by Memory:
217 MB mds_stores
147 MB com.apple.IconServicesAgent
86 MB Finder
86 MB Dropbox
70 MB ocspd
Virtual Memory Information:
1.78 GB Free RAM
1.09 GB Active RAM
615 MB Inactive RAM
543 MB Wired RAM
2.38 GB Page-ins
2 MB Page-outsUser Login Items:
GrowlMenu
Microsoft AU Daemon
Dropbox
EvernoteHelper
ConnectService
HP Scheduler
Try removing login items ...
Open System Preferences > Users & Groups > Login Items
Delete everyone then restart your Mac to test.
If that didn't make a difference, go to /Library/StartupItems and delete the following:
Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
HP IO: Path: /Library/StartupItems/HP IO
M-Audio Firmware Loader: Path: /Library/StartupItems/M-Audio Firmware Loader
M-Audio PCI Audio Helper: Path: /Library/StartupItems/M-Audio PCI Audio Helper
PACESupport: Path: /Library/StartupItems/PACESupport
Qmaster: Path: /Library/StartupItems/Qmaster
WDBMService: Path: /Library/StartupItems/WDBMService
The restart your Mac and test again. -
There are 5 plugin containers and it appears that they are growing, what's up with this?
between the plugin-containers and executable, firefox has become a monster, starting to hog resrouces? takes forever to load photoshop now......and after a period of non-use, the machine seems to be quite a bit slower.....
Since Pixel Check doesn't show it as "stuck" or dead, it must be some sort of software issue, right?
I mean, it seems to respond properly to that program telling each sub-pixel to turn on and off...
Also, it appears in a DVD window under most circumstances (not just black) but seems to dim as I increase the size of the window...
Strange... -
File encoded with x264 takes forever to load in Encore CS 5.5
I use Encore mostly because it takes h.264 video encoded with the x264 compressor, which provides much higher quality than any other compressor. The problem is that these files take forever to load. For example, right now I'm trying to load a video that is about 1 hour and 20 minutes long, encoded at 38 Mbps, and the file is 20.9 GBytes. Now it's 3 PM and I imported this file along with the AC3 file over an hour ago. The Encore process shows as not responding, but when I open the Windows 7 Resource Monitor, in the disk tab it shows that it's reading the video file at a rate of about 45 MB/s, so I didn't kill the Encore process. I know eventually it's going to stop and load the file, but I don't understand why it takes so long. The encoding parameters that I used in x264 are these:
x264 --level 4.1 --bluray-compat --preset slow --bitrate 38000 --keyint 30 --min-keyint 2 --open-gop --weightp 0 --slices 4 --vbv-bufsize 30000 --vbv-maxrate 40000 --rc-lookahead 40 --tff --output "output" "input"
This comes from a family video that is 1080 59.94i. This time these two parameters appeared because I selected Blu-ray as the target: --bluray-compat and --open-gop, which I don't normally use, but still, even when I don't use them, video encoded with x264 takes forever to load. Does anybody here know what could be the problem?What's weird is last year I encoded a file that was almost two hours long and Encore took it without trouble, although it was CS5, not 5.5. Since I had kept the avs and bat files, and also the x264.exe from that encode, I brought them into the current working folder and I just modified the file names in the avs and bat files to point to the new avi and encode to the new h264 file. So I encoded this file, I imported it into Encore, and it still hangs. Maybe it was a change from CS5 to 5.1 that introduced a problem. x264 has been certified to be Blu-ray compliant since over a year ago, and I already put this file to a Blu-ray with TSMuxer, since it was a family video and I didn't really need menus, and it plays perfectly fine in my Blu-ray player.
But I'm sure there must be something, one or two parameters that would make it compatible. For example, after encoding the file again the last time, now I can import it into Encore, and it doesn't stay frozen forever, but it doesn't show me the video and as soon as I try to move the timeline cursor it freezes and doesn't let me do anything for several minutes. So still it's not usable. But it's a change from the first encode where the progress dialog would be there for several hours and do nothing at all. -
I won't receive an e-mail from Apple about changing my security questions
Okay, so I wanted to buy something on iTunes, but then this thing came up, saying since it was my first time buying something on this device, I had to answer my security questions. The thing is, I don't remember them! I made them over 2 years ago, and never had to use them until now. So I signed in onto my account, and pressed "Forgot your answers? Send reset security info email to r•••••@yahoo.com" I'm not sure if the r*****@yahoo.com appears for everyone, or if it's "my" e-mail account, but just showing the first letter. Thing is, I don't remember making en e-amil account starting with r. My Apple ID is my e-mail account. The one I had when I got my first Apple device. I've always used it for Apple stuff, so why won't I receive an e-mail from Apple about this? I received one when I put my phone number in my payment options just yesterday, and when I changed my password as well, so I don't get why I don't get the imformation about changing my security questions. I really want new songs
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94595) -
Just did a Security update 2014-002, Now everything loads very slow if at all
I can not load ANY 3rd party applications after this update. It took my machine 10-15 to boot up and after I finally got to the desktop, I can only open Apple apps. Applications like MS Office, Adobe Reader, Google Chrome are ALL crashing and loading error messages. Below is the first part of the kernel panic:
Process: Microsoft Excel [1536]
Path: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Identifier: com.microsoft.Excel
Version: 12.3.6 (12.3.6)
Build Info: Unknown-130206~0
Code Type: X86 (Native)
Parent Process: launchd [268]
Date/Time: 2014-04-22 22:53:55.704 -0600
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 564119 sec
Crashes Since Last Report: 271
Per-App Interval Since Last Report: 1261523 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 77C83148-C544-4325-AC93-ACFBA581E850
Crashed Thread: 0
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
I would boot to CD and restore to last back-up before the security update, but since I'm in the middle of a move, I have no CD available. I'm running OS 10.7.5 because my machine can't run Mavericks.
Message was edited by: SherryDiGi -
I have just agreed to software updates on my imac and now can't open my mail. There is a message saying this version of mail isn't compatible with this latest software. I have located the updated mail in the applications folder but it won't open. I don't have the original operating software disk. Does anyone have any suggestions?
Your reply suggests that you have moved Mail to a different location, which (as I said) will prevent it from being properly updated. You cannot use Mail 4.5 with any recent version of Mac OS X. Mac OS X 10.7 (Lion) included Mail 5 and Mac OS X 10.8 (Mountain Lion) includes Mail 6. I'm assuming that you have either Lion or Mountain Lion, but if that is incorrect, you will need to provide that information.
At this point, you will need to reinstall your system. Hold down command-R at startup and reinstall the system right on top of the old one. This should not disturb any of your documents or applications, though you should have backups beforehand in case something goes wrong. And at this point, with your system in an uncertain state (I don't entirely know what you have done to it), something could go wrong.
You will also want to delete the old copy of Mail 4.5, wherever that is. You can't use it.
In the future, do not move any of the preinstalled applications. Leave them where they are. -
I just got my Mac back from Apple repair and I can't burn a disc. What do I need to do to make that happen?
Hello deneye2112,
Thank you for providing the details of the burning issue you are experiencing. I found some resources that I think might help:
First, I recommend resetting the System Management Controller (SMC) on your Mac (I wasn't sure if you had a removable battery or a built in battery, so I listed the steps for both):
Resetting the SMC on Mac portables with a battery you can remove
Note: Learn about removing the battery on MacBook and MacBook Pro.
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery.
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
Resetting the SMC on portables with a battery you should not remove on your ownNote: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
You can find the full article here:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
If you are still having trouble with burning after that step, I recommend reviewing the section titled "Top troubleshooting tips" in the following article:
Disc Burning Quick Assist
http://support.apple.com/kb/HT1152
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
I received 2 emails supposingly from Apple asking me to update my profile because my account is blocked.
Evidently, this is a scam. Did others receive the same request?It's absoutely a scam, one which has been reported here a number of times. Do not respond to the email in anyway, just delete it.
For more information on how to detect phishing messages purporting to be from Apple, see:
http://support.apple.com/kb/HT4933
Regards. -
I just set up my migration from my old iMac to the new one via wifi and it says it'll take 42 hours! What's up with this?
blackeducator wrote:
... What's up with this?
Don't migrate wirelessly unless you have a very fast wireless connection. Anything other than 5 GHz 802.11n is likely to take an unacceptable amount of time.
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