I just renewed for a year and now it is telling me I will be billed and additional $19.99 on 8 September 2014?
Where do i need to go to discuss my account info ?
Hi rudemana55,
You can contact our chat support at: Get help with orders, refunds, and exchanges to discuss your account details.
Regards,
Rave
Similar Messages
-
I have had my iPhone 4 for a year and have only plugged it into my friends computer when I first got it, and now I just purchase my music right on my phone, so now I'm getting a new phone and want to back up my music, photos, etc so if I plug this phone into my computer will anything get deleted off my phone?
See Here:
IOS Sync Content to Computer
http://support.apple.com/kb/HT1296
And have a Look here Before you do Anything...
http://www.apple.com/support/iphone/getstarted/
This might be Useful:
iPhone User Guide
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf -
I have subscribed to Adobe Export PDF for one year and paid the fee per my credit card. I just received an sms to inform me of the amount of R230.61 was deducted today by Adobe Systems Software. If you have charged for another year, please cancel that service and refund me as I did not request renewal for another year. I don't find this service very useful as documents converted to Word is not really usable when trying to do changes and amendments to the document.
Please confirm.
Regards
Esther Grove
082-334-6786
Email: [email protected]@Hi,
I have cancelled your Export PDF subscription for the order no.AD001162465AP..
Your refund no.is 66181102.
You will get the refund in 7 business days.
Regards,
Florence -
My brother and I have shared an account for five years, and now that I'm moving out, I want to create my own separate account but still want to be able to play the music I've purchased over five years.
In order to continue to play and sync the music you purchased with your old account, you'll need to authorize your new computer/iTunes library to do so. You can do this by choosing Store -> Authorize This Computer and then entering in your old account credentials.
That's all you should need to. Then just create your own account and start purchasing and using it the same you have with the old one.
B-rock -
Been complaining about lag on xbox live for a year and Verizon is now ignoring me.
For the past year and a half I have been complaining to verizon about the horrible xbox live service I am getting. They keep telling me there is nothing wrong. I have tried four different routers(verizon and non-verizon with updated firmwares), tried both coax and ethernet, switched every ethernet line twice, played on a 5 foot cable in my garage, had my ont switched, and my fiber re-spliced. Verizon claims nothing is wrong and have tried to get me to stop complaining by telling me "fios is too fast for xbox because games are designed for high latency connections and because fios has no latency slower connections can't keep up so it feels laggy." I posted that response on a xbox gaming forum and promptly had 10 people tell me FIOS runs great on their xbox.
So obviously the problem lies beyond my network and verizon is doing nothing to fix it. I have had a technician come out at least six times and all they run is a speed test. I am getting the speed I am provisioned at but ALL my xbox live games are unplayable online. I believe the problem lies in the first public hop outside because when I run a line quality test,(https://secure.dslreports.com/pingtest) I get an error that says "50ms or more latency between your ip address and your first public internet hop could certainly be bettered with a quality connection"
Just to be sure it wasn't unique my house I walked around my neighborhood and found 2 open wifi networks that were on FIOS and ran the same test. Both of them came back with the same error as me and both had the same first hop as me. To make sure that error wasn't normal for FIOS users I asked those poeple on the xbox live forum to run the test and tell me the results. Every single one of them passed the first hop test and had nearly half the latency, (Here are a few of them) I supplied this information and now they are ignoring me.
Is there any mod or technician here that can provide me with contact information for someone who will look into and fix this problem for me? I believe I have provided significant proof that this problem is not in my network and calling an 800 number and opening a ticket does not help. I have been complaining for a year and a half and nothing has been done. I have lost practically all my xbox live friends because of this and would like to be able to play now that I have more free time. A phone number or email would be great. BTW I am in orange county, CA if that helps.
Thx
dlrober4Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:
http://www.verizon.com/contactus
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution. -
No longer have service at home....I've lived here for 3 years and never had a problem until now.
I have been having issues for the last couple of months now with getting service on my cell phone at my house. Meaning, my phone literally says, "NO SERVICE" where I've always had service bars. I can't even send or receive a text message at home. Never, have I experienced these issues before. I've lived in this house for 3 years and have always been able to talk on my cell phone and send and receive text messages, until now. At first I chalked the issues up to the storms we had been having. Assuming a Verizon tower had possibly been hit. After several more weeks passed with the issue being unresolved, I went into my Verizon store and explained the issues I have been having. The rep I was working with suggested that I back up my phone and do a system restart on my iphone to see if that would fix the problem. I followed his instructions and the issue was still unresolved. I then went back into my Verizon store and explained the issue to the same representative I worked with the first time. He said it sounded like it was more of a software issue than a Verizon issue. Since my contract was up and I was good to get a new phone I decided to upgrade to the iPhone 5c (therefore I lost my unlimited data which irks me). When I got home I was shocked to see that I was STILL having the same issues. No Service. Can't text. Can't call. At this point I'm ready to lose my mind. Why am I paying for a service that I am not getting? We left on our family vacation this same day, so when we FINALLY reached a point down the road where I could receive service, I called my Verizon store to express my UNDERSTANDABLE frustrations. They were extremely helpful and have been since day 1. I ended up talking to a different representative than the one who had been helping me. She asked me to explain my situation and the issues I have been having since she hadn't been helping me she wasn't aware of what was going on. Once I explained my situation to her, she asked me where I lived at. Once I told her where I lived she IMMEDIATELY knew what my issue was. She told me that Verizon QUIT paying to use the Nex-tec tower that is by my house. She told me I'm not the first person that lives in my area to come in to their store with these SAME ISSUES. She told me that I needed to contact Verizon and complain and that hopefully if all of us kept complaining, Verizon would resolve the issue. I am WRITING you a complaint because I cannot CALL you off of my cell phone unless I drive SEVERAL miles down the road to a point where I can get service. I live on a busy highway that intersects with another busy highway a few miles down the road in North Central Kansas. I also live 3 miles from a STATE PARK with a VERY BUSY LAKE that doesn't have ANY SERVICE. I have talked to several friends, family members, and neighbors in my area and surrounding towns that are having the same issue as me and were told the same thing. Lovewell State Park is very popular and MANY people spend their weekends there. We have always had service there, until now, as well. Verizon customers that attend Lovewell State Park and that live in the surrounding towns cannot even call 911 off of their cell phone if their is an accident because we have NO SERVICE ANYMORE. I've been with Verizon since they ought out Altell. I have never had any issues with Verizon until now. Please take care of your customers. I trust that you care that you took service AWAY from customers who having been paying you for your service for several years and that you will resolve the issue quickly. We want our service BACK. We want to get service that we PAY FOR. If you cannot resolve the issues that I (and so many others) are having, I will be forced to switch to a new provider. As of right now, Verizon is doing me no service. Please change that. We live in an area where there are many accidents due to the types of jobs and winter weather we have in this area. It is necessary that we are able to make phone calls. I know that I am not the first nor will I be the last in our area to complain about this issue. Please fix these issues. Again, this information came straight from our Verizon store. They are just as upset as we are about the situation. The store doesn't want to lose us as customers and we would feel bad doing that to them when they have been such great people to work with. If the issues are not resolved we will be left with no other choice.
@farmwife25
After reading your post, I can certainly understand your concerns with this situation. I would love to assist you finding a resolution for your service issues in your home area. First, I'll need to ask you a few questions to help me in resolving.
In what zip code do you experience this problem? You mentioned service problems at your home. Do you get a signal when you're outside at this location? Have you spoken with our Technical Support Team regarding this issue in the past? And if so, was a resolution ticket filed for this issue on your behalf? Please let me know so that I can further assist. Thanks!
AnthonyTa_VZW
Follow us on Twitter @VZWSupport -
So it seems that a LOT of people have been having this problem. (Being...)
Credit card being declined.
I have had 2 different indicators from iTunes that something I have done is wrong.
1. iTunes does not accept my security code.
-This could be caused by the details held by my card's company/bank not having the corresponding details on file.
This is not the case.
2. It mentioned that because my account had been accessed from another source (my iPhone) I now had to re enter my details to continue making purchases (which includes updating apps on iPhone).
So I re entered my details. Then a notification also came up telling me that I had an outstanding balance that had to be paid (honest mistake though I'd love to know how exactly anyone comes to owe iTunes) and that this particular payment source had been declined and I must enter valid details.
Well thats weird, because this card IS valid.
So here's how I see whats happened. I've tried to make a purchase. The payment was processed via my >>>DEBIT<<< MasterCard and was declined because I didn't have enough funds. This is fine. This happens all the time. Its cash. You go to pay for something, "you don't have enough, oh well you don't get the product". Except it would seem that iTunes has seen this as "Your credit card has declined, well, you must be some poor bloke who we may have some problem getting payment from so were going to put a hold on ALL future purchases you try to make on this card."
Oh, that's okay! I'll just go to my wallet and get another one of my 1,000,000 other credit cards I have and just use that. That's right, I don't have one.
It would have been fine if iTunes allowed you to just select "none" as a payment method because that way I could re-enter my card details (which now has money in it) and it would be processed just fine. But no. iTunes will no longer accept my card and my account and all of it's apps have been put on hold.
My only choice seems to be to apply for a credit card for the sake of a 99c app. Brilliant.so now I have to close an account I've held for 5 years and lose all my content...... am I right?
No.
I suggest you contact iTunes support.
-> http://www.apple.com/support/itunes/contact/
and was declined because I didn't have enough funds. This is fine. This happens all the time. Its cash.
I wouldn't say "this is fine" and it is not cash.
In many places, attempting to use a debit card with no funds (even if you don't know there are no funds) is fraud and is illegal. -
Hello everyone. I have my itunes account for some years, and i've purchased far too many apps and music. Now the company i work for, has to change my account in the iphone, in order to use the corporate mails and calendar. How can i keep my applications and music?
Read here:
http://support.apple.com/kb/ht5621
Changing your Apple ID to your current, working email address will not create another Apple ID, it will only change it to your working email address. -
Hi, I have already bought Adobe Photoshop and Lightroom for 1 year. Now I will change my PC to Mac. Can I use Photoshop and Lightroom in my new Mac?
Yes.
Mylenium -
I have purchased the Acrobat pro subscription for 1 year and have followed the steps to install it. But when i go to start it, It crashes and it does this every time! I have restarted my mac pro and also restarted in safe mode but it just doesn't work! PLEASE HELP!!
Hi jim1287,po
Check for the latest updates. Installing latest updates should resolve this problem.
Also, try to ran disk repair using safe mode in Mac, for instructions please visit: http://support.apple.com/kb/PH14204
Try enabling root user profile on mac and try to check. OS X Mavericks: Enable and disable the root user
Regards,
Ajlan Huda. -
Hi, I have had an LG Octane for 4 years and loved it. I used it for email, surfing the web and facebook. But 6 weeks ago I stopped getting text messages, I could send but not receive. I was told it was just worn out. So I ordered another Octane from ebay, and it wouldn't connect to the internet. I was told by Verizon that the software had been changed. So I ordered a NEW in Box Octane and I am having trouble with that too. Bing won't work, nothing will work that will enable me to download Verizon Opera mini that still works on my old phone. I have a smart phone with another number but I LOVE the Octane for daily use. Why will my old Octane work but I can't get a NEW one to. Verizon guys are stumped too:( Please help!! Thanks!
Why start a new and very similar thread to your other one which you have not responded to (have you read the replies?)
I suggest that no response is made to this duplicate thread. -
I am running a Mac OSX Snow Leopard. Joined Creative Cloud for the year and now it won't allow me to
I am running a Mac OSX Snow Leopard. Joined Creative Cloud for the year and now it won't allow me to install the app due to administrator rights. Does anyone know how to fix this ? I have done all the necessary logging already.
Duplicate post http://forums.adobe.com/thread/1382476
-
I can't download the latest update 5.0.1 I've tried several times and it gets to the end of about 70 minutes of downloading and then says the server timed out. Had the ohone for a year and no trouble until now. Please advise what to do. Thanks.
DIsable your antivirus and firewall.
-
I just bought a full licence for 1 year and downloaded PS - Why does it say it's a 'trail' and I have 30 days left?
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
Why does my battery drain fast? I've had my phone for a year and a half now with no problems until recently.
Try to delete the mimeTypes.rdf file in the Firefox Profile Folder.
* http://kb.mozillazine.org/mimeTypes.rdf
* http://kb.mozillazine.org/File_types_and_download_actions#Resetting_download_actions
You can use this button to go to the Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Open Containing Folder
Maybe you are looking for
-
Invalid username and password message is coming from oracle forms 11g
Hi, Genrally we unlock and reset the password for locked oracle account and then we make password as expiered so that user will get prompt password change while logging into application.But recently we have made our password policy as case senstive.N
-
Oracle Version and Joining Tables
Kind of a two-part question here. How can I find out which Oracle database Version I am on first of all? Be it Oracle 8, or Oracle 9, or Oracle 10. That being said, Am I not allowed to use the NEW INNER JOIN syntax unless we're on Oracle 9 or later??
-
Empty dropdown in the inputComboboxListOfValues
Hi! There's some strange problem I'm stuck with. I have several inputComboboxLOVs on my page. They all work fine except one. When I press the dropdown button it shows only the "Search..." link and no items. When I click "search" I see all the expecte
-
I updated from os 10.5 to snow leopard and my logic 8 crashes upon opening. Does anyone know any fixes? thanks
-
When trying to render i get the error "your hardware cannot render at the requested size and depth"
when trying to render i get the error "your hardware cannot render at the requested size and depth" and does not render,, it is the first time, and happens only when i added a filter from magic bullet and won't render.