I just rented two movies and neither of them are playing any help???????

I just rented two movies off itunes and both are not playing... the expiration is counting down and I would not like to waste 8 dollars on movies I could not watch...Can anyone help me

Hello, Abiedah04.
Thank you for visiting Apple Support Communities.
Here is an article that will walk you through some troubleshooting steps that may help with this issue.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Cheers,
Jason H.

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I have just rented two movies and after download they are not visible anywhere in iTunes for me to watch.

I have just rented two movies and after download they are not visible anywhere for me to view. Usually in the iTunes menu there is an option call 'rentals' where rented movies sit until they expire, this is no longer visible. The movie files are listed in the finder under music/movies.... With the rest of my iTunes data, but they will not play in iTunes from there and I can't add them to my library for watching.
The only thing I am currently doing differently is that I have just subscribed to iTunes Match; would this affect my rentals?

Hi Cmcb,
Under your Library list, you should see "Movies". Click on that, and you will see a screen with several tabs at the top - Rentals, Unwatched, Movies, Genres, Home Videos, etc.
As Hackintosh indicated above, click on the Rentals tab, and your movies will be displayed there. Doulbe click on one to start playing it.
If you do not have your sidebar showing, go up to View at the top, and click on Show Sidebar. Then you will see your Library lists on the sidebar, which will include Movies.
Cheers,
GB

I just rented a movie and don't see the play button

How do I play movie when I don't see play button

You rented it on your computer? ipad?
If you rented it on your computer, did you sync it to your ipad?
Any info at all?

HT3775 Isn't Quicktime the most annoying media player? Seriously, more than 1000 dlls in each of my two macs and neither of them can play my avi videos with this, so frustrated... Am I the only one?

The thing is, I cant play my avi videos in Quicktime because it ask me for some codec, not saying which one in specific... I have a Macbook air mid 2011 and a macbook pro and same issue, I'm using better VLC to play videos, but why the native apple software cant play my content which, by the way, windows 7 devices plays without issues. Maybe this question is not enough to open a new post, but somehow we need to make noise, is not possible that we left apple being so unrespectful with us after all the money we expend in their products... What do you think?

AVI was invented by Microsoft over twenty years ago. They abandoned it in favor of more modern WMP formats.
As you've found out not all AVI's work the same way on different OS's or devices. VLC can play many more formats (out of the box) than the standard QuickTime Player but a bit of searching will lead you to components that assit QuickTime.
http://perian.org

An error ocurred while loading this content! Ive using my ATV for more than 6 months and last week i update the sw and since then i have rented two movies and keep seeing the same message. I have reset the ATV two times without success. Any suggestions?

I keep getting this message: AN ERROR OCURRED WHILE LOADING THIS CONTENT
ATV was working fine until i did a version update last week. Since then i have rented two movies and keep getting the same message
I restarted the ATV - no success
I reset my wireless - no success
I reset my ATV - no success
netflix is working fine since i was able to see a movie there. Youtube was also working fine. I think there should be something wrong with iTunes
Any ideas?

I keep getting this message: AN ERROR OCURRED WHILE LOADING THIS CONTENT
ATV was working fine until i did a version update last week. Since then i have rented two movies and keep getting the same message
I restarted the ATV - no success
I reset my wireless - no success
I reset my ATV - no success
netflix is working fine since i was able to see a movie there. Youtube was also working fine. I think there should be something wrong with iTunes
Any ideas?

HT200109 I just got ATV3, rented a movie and when I tried to play it it said "an error has occurred. Try again later". What does that mean?

I just got ATV3, rented a movie and when I tried to play it I got the message "an error has occurred. Try again later". What does that mean?

What is your connection like (use speedtest.net)?
Check for interference using istumbler or netstumbler
Make sure your DNS is set correctly (settings - general - network - congifure DNS - automatic)

I just rented a movie and my computer froze. It shut down and now it's gone

just rented a movie and my computer froze. It shut down and now it's gone

This happened to me as well just now. How did you fix it?

HT1657 I rented a movie and when I go to play it, my IPAD says it cannot open. It has not been previously played. How do I get a refund?

I rented a movie and when I go to play it, my IPAD says it cannot open. It has not been previously played.

iTunes Store Movie Rental FAQ - http://support.apple.com/kb/HT1657

I just rented a movie and waited 2 1/2 hrs for it to download, which is fine, but when I paused it to run to the kitchen and came back and resumed...it said "Ready to play in 5 hours and 16 minutes. What in the world!? My 24 hrs will be up b4 I can watch

I just rented a movie on my Apple TV and waited 2 1/2 hrs for it to download, which is fine, but when I paused it to run to the kitchen and came back and resumed...it said "Ready to play in 5 hours and 16 minutes. What in the world!? My 24 hrs will be up b4 I can watch

You must have a slower connection if it took 2.5 hours, did you pause it or exit out to the main screen? I've paused movies many times and it resumes..it could be due to the connection as well so what is your actual speed? Check www.speedtest.net Wifi or ethernet? Have you changed the DNS settings?

Rented two movies and it's not downloading ,what do I do,error -42110 shows up., rented two movies and it's not downloading ,what do I do,error -42110 shows up.

RENTED 2 MOVIES AND THEY ARE NOT DOWNLOADING ,THESE MOVIES WERE RENTED SINCE SUNDAY 8TH JULY.2012 ERROR -42110 KEEPS SHOWNING UP AND THE SYSTEM IS UPDATED WHAT DO I DO.

Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

I just rented a movie and now it wont play. it tells me to go to settings, then downloads but there is no download button

I am trying to rent a movie. I rented it then pushed play then the menu button by mistake. My TV tells me to go to settings, then downloads the check for downloads but there is no download button. what do i do to watch the movie i rented?

It does... Apple TV has a problem with the assignment to the itunes account after updating. Restore to factory settings or unlog and news login to the itunes store helps to see the rented/downloaded film(s).

HT1349 I rented a movie and have been unable to play. iTunes software just hangs when I try to watch the movie.

i use iTunes on my PC running windows 7. I rented "Get him to the geek" and have been unable to play it fully. iTunes locks up a the task manager show its not responding (iTunes). I have tryed reloading it everything I can think of without success. I'm done now I can't spend all this time and energy to watch a movie. I really don't believe I should have pay for it as well.
Mike Callahan

I have had this identical issue (on an Apple TV3) and was helped by Apple Support who guided me to go to the Settings Menu on the Apple TV and did a RESET. You will need to re connect to your WIFI and your iTunes account (passwords etc).

TS3623 I have a 3rd generation Apple TV. I have purchased and/or rented numerous movies from iTunes previously. Last night we rented a movie, and we were unable to play it. The movie loaded fine; however, it is stuck on the 'Authorizing' screen. Help??!

I cannot get rented itunes movies to play on my appletv. It keeps getting stuck on the "Authorizing.." screen. Movie loaded fine; however, would not start playing. I have an ethernet cable plugged in, so wireless connectivity strength is a non-issue. Any suggestions??

I have had this identical issue (on an Apple TV3) and was helped by Apple Support who guided me to go to the Settings Menu on the Apple TV and did a RESET. You will need to re connect to your WIFI and your iTunes account (passwords etc).

I just updated my computer and now Safari won't play any video.

I just recently updated my Safari, to have it up to date. Now all of a sudden it will not play any video in Safari. How can I get my videos to play again? Please help!

Hi..
If you are referring to video streamed on YouTube or other sites that require the Flash plugin, try troubleshooting.
Quit Safari.
Open System Preferences > Flash Player then select the Storage tab. Click: Delete All
Now uninstall the Flash plugin then reinstall new > Troubleshoot Flash Player | Mac OS
Very important to uninstall the currently installed Flash plugin first.
Relaunch Safari. From your Safari menu bar click Safari > Empty Cache
Now try a video.
BTW... if you have the ClickToFlash extension installed, that can prevent Flash based video from streaming. It can also be installed as a plugin in /Library/Internet-Plug-Ins.
And check to see if Safari is running in 32 bit mode. Right or control click the Safari icon in your Applications folder then click Get Info. If the box next to: Open in 32 bit mode is selected, deselect, quit then relaunch Safari.
Tip... when you post for help, please tell us which Mac OS X you have installed
edited by: cs

HT4044 Part of my iPad(1st gen) screen display does not show,hence I can only see it partially.It was not dropped and neither is it broken. Any help as I was told it cant be fixed and i hv 2 replace with a new unit i.e. pay in full as warranty is over? HE

Part of my iPad screen display does not show. It was not dropped and neither is the screen broken. I was advised to see the local service provider for a diagnosis.
I had finally managed to find time to find a local service provider last week (not easy) and was disappointed to be advised of Apple's policy of one for one exchange i.e. they wont repair and said that i would have to replace with a whole unit. As my unit is no longer under warranty, it meant that I had to pay for the full price of a new unit!
I might as well have paid for the latest new unit but since my unit is only 2 years old at most, it would be a great waste of money.
How can this be? Does this mean apple's product is inferior and do not last since warranty is only for one year?
I sincerely hope there is a favourable solution otherwse my money is flushed down the drain.
HELP!!!

I was using my iPad last night, shut the power off and when I turned it on this morning 2/3 of the screen is not working. It looks like the pandalela picture. What is the answer to fix this; is this a screen issue or and electronics issues. Has anybody else experienced this?

I just rented two movies and neither of them are playing any help???????

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