I just switched my payment method to paypal, now when i try to purchase a song or app, it says my account has been disabled...?
What do i do to correct this? i have been fine with my paypal purchasing other things.. -_-
Ray88Ray88 wrote:
What do i do to correct this? ...
You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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I just got a new account and when I try downloading it says my account has been disabled
<Email Edited By Host>
These are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove your email address from your post.
Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page. -
my account has been disabled, i dont need a new password as i already did that, i just need my account to be enabled, do anybody know how to do this?
It was a genuine email from iTunes, not a phishing attempt trying to get your account and payment details ?
Viewing your account's purchase history : See your purchase history in the iTunes Store - Apple Support (on an iOS device you can view the last 90 days purchases via http://reportaproblem.apple.com)
Phishing and similar emails : Phishing & Other Suspicious Emails
Phishing emails : Identifying fraudulent "phishing" email - Apple Support
Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support
If it's a genuine email and it shows on your account's purchase history then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption . And change your account's password e.g. by logging into it via the Store > View Account menu on your computer's iTunes, or via http://appleid.apple.com
If it is a phishing email then forward it to Apple : [email protected] , and then delete it. -
I am a first time user. When I try to purchase a song and enter my ID and password and hit buy, the system indicates that the account is new and I should preview my account info. I do that, enter Paypal as my purchase option, get verification, and try to purchase again same message. How do I get out of this loop so that I can buy?
sharonthome wrote:
I had itunes on my old eMac, now I have a MacBook Pro. itunes says I have $19.70 in my account, but when I try to buy a song all that comes up is my credit card.
Sounds like you have abn expired credit card linked o yoru accopunt.
View your iTunes account payment info and select None for the CC.
You may need to first add a valid card number before you can remove it. -
I Recently purchased a book from iTunes and according to my bank account the payment was successfull but now when I try to sownload anything it says there was a payment issue with my last purchase! How do I fix this? Do I have to pay again??
Contact the store support staff at: http://www.apple.com/emea/support/itunes/contact.html for help.
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I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?
I have also retarted twice...
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I just got a new Mac Mini, and now when I try to import photos into Lightroom, iPhoto ties to load them first, then Lightroom can't find the files. Big problem. What to do?
Simple:
File -> Export to get your photos out of the iPhoto Library. In the Export dialogue you can set the kind to Original and you'll get back exactly what you put in.
Apps like iPhoto2Disk or PhotoShare will help you export to a Folder tree matching your Events.
Once exported, you can then trash the iPhoto Library - just drag it from the Pictures Folder to the trash and empty it.
After that, if you're entirely neurotic about it, just put the iPhoto app in the trash and empty it.
Regards
TD -
just updated the lion os x, and now when I try to use my optus dongle, it comes up with the message saying that it won't work because Java Runtime needs to be installed. Help?
Have you run Software Update. You have Java already installed, but it needs to be updated.
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Hi..I have just recently got an iPhone and I had installed some apps already but now when I try to install and download any apps it just sits there on "waiting" and will not download.. Im able to erase it but no apps will download now. I have tried logging out of the app store but it still did the same thing. I also tried resetting it and that didn't work either. I've tried everything I can think of but still just sits there saying "waiting." what do I do?
- Maybe here:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
- Try redownloading the app directly to the iPod by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I just did an update for twitter on my iPhone 4 and when I try to open twitter, it just closes. Please help
Thanks,
But I just tried and it still didn't work, any more suggestions? -
Whether I try to download a free or paid app. The roblem is I don't have that card anymore, I switched banks. I try to enter my new card info and I keep getting the same message.
It means that is is the first time that the device that you are using has been used to make a purchase in the iTunes Store.
I get the same message whenever I buy a new iPhone or iPad. It's normal. -
so seriously wat is the security code there talking about
I believe you are correct. I had to replace my phone and it was necessary to enter the (3 digit) security code from the credit card the first time I updated some apps on the new phone. Thereafter only the password was requested.
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everything was working fine until we added a new itunes card, also, we are able to watch youtube, internet, but just not able to download anything from the app store due to this "security info" page.. someone please help my children want to use their new itunes cards.. thank's
Honesty just send it to Apple or take it into a Apple store, it may seem like a pain but its worth it plus you wouldnt want to damage it farther.
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I wrongly changed the settings on the apps page to the American store. Now I cannot download any updates because I am locked out and need to revert back to the Canadian store, how do I do that
Try going to the bottom of the Featured tab in the App Store app on your iPad and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section and select Canada.
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I reset my phone , made a new account even deleted all my apps but nothing works . How do I remove the restrictions if any for the 17+ apps ? Pleasee help !
It's set in Settings/General/Restrictions. You will need the Restrictions passcode to access the setting. Presumably someone placed the restriction on your phone. You need to talk to whomever set the restriction if it wasn't you.
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