My account has been disabled, i dont need a new password as i already did that, i just need my account to be enabled, do any body know how to do this?

my account has been disabled, i dont need a new password as i already did that, i just need my account to be enabled, do anybody know how to do this?

It was a genuine email from iTunes, not a phishing attempt trying to get your account and payment details ?
Viewing your account's purchase history : See your purchase history in the iTunes Store - Apple Support (on an iOS device you can view the last 90 days purchases via http://reportaproblem.apple.com)
Phishing and similar emails : Phishing & Other Suspicious Emails
Phishing emails : Identifying fraudulent "phishing" email - Apple Support
Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support
If it's a genuine email and it shows on your account's purchase history then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption . And change your account's password e.g. by logging into it via the Store > View Account menu on your computer's iTunes, or via http://appleid.apple.com
If it is a phishing email then forward it to Apple : [email protected] , and then delete it.

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I am trying to set my background setting to change when ever I log in, I clicked on both 'change picture' and 'random order' boxes as my settings, but when ever I log in it has the same background as before. Does any body know how to fix this?

am trying to set my background setting to change when ever I log in, I clicked on both 'change picture' and 'random order' boxes as my settings, but when ever I log in it has the same background as before. Does any body know how to fix this?

You have to enter the Apple ID and password. You are running into the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

My iTunes account has been disabled. I need to know why, and how to get it deactivated.

My its account has been disabled. I need to know why and how can I get it re-activated? I have a lot of money in that account!

See if this helps -> http://support.apple.com/kb/TS2446

Account has been disabled - need to find out how to enable

"You cannot buy because your account has been disabled.
to continue using your account it must be enabled by the iTunes Store Customer Service. You can concact Customer Service at http://www.apple.com/uk/support/itunes/musicstore/"
When I try to purchase a song in the iTunes store I get the above message. I've gone to the page it suggests but i just can't see where to re-enable my account.
If anyone could help that'd be really great
Windows XP

Prissy67 wrote:
I have a macbook5,1OS X 10.5.8
OK, well you could be infected with something since you are running a three year old OS. Your best bet would be to upgrade to at least OS X 10.7 Lion, but finding that will be a problem for you. I'm told you can order it from Apple at 1-800-MY-APPLE and ask for retail sales. Tell them you have a MacBook (13-inch, Aluminum, Late 2008).
Again, without knowning what problems you are having, it's difficult to tell you what you need to do. The most recent problems have involved the Flashback Trojan which has caused crashes of Safari and other applications or redirection of your browser to ad sites. There's a tool here which should get rid of that, if you are infected.
I have download CAMXAV but don't know what to do???
Follow the instructions here and if you have further questions go to the ClamXav Forum for information and faster assistance.

My Apple ID account has been disabled.

My Apple ID account has been disabled. Whenever I try to login to my account to update apps on my mac or iPhone, I get a message that my account has been disabled. If I try to reset my account, I am told to enter the Recovery Key from my two-factor authentication setup. While I do have two-factor authentication on, I never saved the recovery key. A few days ago I called Apple Support and they eventually told me that the account would be unlocked unlocked after 8 hours, and then I could try my password again. This is obviously not the case.
I'm trying to figure out my next steps. Obviously Apple can't reset my account over the phone. However, the website seems to indicate that I will have to create a new account. Is there a way I can prove I am the owner of my account? Like if I brought my macbook and/or iPhone into the Apple store, would they be able to verify my account/identity and open my account? Also, if I needed a new account, would I be able to transfer my purchases over from my old one?

I doubt the Apple store could do anything. They would end up calling Apple support too. If you called support and they agreed to unlock the account but haven't, call them back.
Apple officially states that purchases are permanently tied to the Apple ID used to purchase them and can't be transferred. You would have to ask if they could/would do this under the circumstance.

My AppStore account has been disabled how do I enable it again?

My AppStore account has been disabled what do I have to do to enable it again, I have changed my password but that didn't work.

If you've successfully changed your password (does your account work on your computer's iTunes ?) then try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
Otherwise you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

TS2446 My account has been disabled, i reset the password, went into settings and signed out, signed back in and it is still disabled? Anyone know how to solve this

My account has been disabled, i changed the password, signed out in setting and signed back in and still say disabled, can anyone tell me how to fix this?

Will need to contact iTune Support - can be found on apple.com site

HELP! iTunes account has been disabled? Can't find help

Tonight, I tried to buy a single track from the itunes store and I got this message:
"You cannot buy because your account has been disabled.
to continue using your account it must be enabled by the itunes store customer service. you can contact customer service at..."
I don't understand what's going on? I bought music this morning using an itunes card from target and now all of a sudden my entire account is disabled??? I have like $800 bucks in music I've purchased from the itunes store and I don't want to lose it! I sent an email to Apple's customer service address and I've yet to receive a reply.
Is this some sort of bug in the system??

I too am having problems.
1 - I can't listen to Purchased music
2 - when I synched the iPod None of the purchased music is working - including on the playlists
3 - I cannot find Customer Support info - in fact I think this is a disgrace - you waste time going around in circles - this is hidden info (more below)
4 - yesterday I sucessfully Bought some tracks (can you believe that!) but I can't listen to ANY of my other purchased stuff.
5 - I am being asked repeatedly to Authorise my computer - which I do and it says the computer IS authorised - then I get asked again for my details.
6 - contacted IM support 3 days ago (I have no idea how I did this) and tried fixing the problem live with a technician - no good. I cannot find this service since.
Therefore - I can't get tech help.
I think Apple have big problems they need to sort out - and should have done so years ago. This is really appalling & it should be the case that people should be financially compensated for the hassle and difficulty caused. The excuse of conflicts with other software etc is Not tenable.
If there was a choice out there I'd be using it.

TS2446 im trying to change my password for my apple id but its says that my account has been disabled for security reasons, how can i solve this problem?

im trying to change my password for my apple id but its says that my account has been disabled for security reasons, how can i solve this problem?

Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it

Mail account has been disabled, it's my primary ac...

Hi all,
I carried out a vigorous search before posting!
Issue:
I logged into our primary BT account (which was fine, no issues there; aware of outage today etc); upon clicking on the mail icon I was met with the below message:
Your Yahoo! Mail Account is no longer active.
Unfortunately, we cannot reactivate your account because:
Your Yahoo! Mail account has been disabled. Please contact user support.
Reasons why this may have happened:
It may have been as a result of not using/sending emails from the account within a given period of time. We hardly use the primary address email; it usually only receives BT offers and BT warnings about usage! The disablement is not as a result of hacking and I’m not aware we broke any yahoo mail rules as it’s barely used!
Worries:
I’ve tried with no luck to raise this with yahoo and I’m beginning to feel a little disheartened at the lack of support from Yahoo and everything associated!
The email acts as our primary account, without it I won’t receive emails re: usage warnings, offers etc and if I need to verify something I won’t be able to!
I could create a sub account but it won’t receive the same emails as the primary account.
More worries:
I’m also worried the email primary email will eventually disappear because after a period of time you can’t reactivate a yahoo mail account, and then I’ll be met with an even bigger problem...
Anyone had this issue or be able to provide support and/or advice? Just to clarify, no problem logging in, that's fine; can do everything else, we just can't access the yahoo mail account!
Many thanks,
Officeworker.

If you would like to contact one of the UK based BT Care Team who moderate this forum, they may be able to help you.
They can be contacted using this link BT Care Team
They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

TS3988 when I try to purchase from the store now, it says my account has been disabled. WHY????

When i try to purchase from the store now, it says my account has been disabled. WHY??? I have purchased recently with no problems.

Ray88Ray88 wrote:
What do i do to correct this? ...
You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I forgot all the security questions to my id and now my account has been disabled and i want to reset my account ?

i forgot all the security questions to my icloud account and now my account has been disabled and i want to reset my account ?

http://support.apple.com/kb/HT6170?viewlocale=en_US
If you can't reset your security questions
Contact Apple Support in either of these circumstances:
You don't see the link to send a reset email, which means you don't have a rescue address.
You see the link to send a reset email, but you don't have access to email at the rescue address.
A temporary support PIN isn't usually required, but Apple may ask you to generate a PIN if your identity needs to be verified.

HT5787 When I try and log into my apple ID, it says my accounts has been disabled

When I try and log into my apple ID, it says my accounts has been disabled. What do I need to do

Contact iTunes support & see what's going on:
http://www.apple.com/support/itunes/

Account has been disabled for security reasons

I've been trying to update my apps since saturday and it wont allow me. It keeps saying "account has been disable for security reasons". I have reset my password twice. Is anyone else having this problem? If so, can you please help me

You might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

My account has been "disabled" after my credit card expired. I updated it to buy the additional i cloud storage but now it won't let me do anything! help, please!

my credit card expired so my iCloud storage was deactivated. I updated my credit card and now it not only wont let me purchase more storage, but says my account has been deactivated. help, please!

Hi mamamuddpie,
If your Apple ID account has been disabled, follow the steps below to reset your password and gain access. There is a link in the article to the Apple ID Security team if you need help with this.
If your Apple ID has been locked - Apple Support
http://support.apple.com/en-us/HT204106
You might see one of these alerts:
“This Apple ID has been disabled for security reasons”
"You can't sign in because your account was disabled for security reasons"
"This Apple ID has been locked for security reasons"
If your Apple ID was locked, you can go to iForgot to unlock it with your existing password or reset your password. You can also click the Reset Password or Forgot Password button in the alert. Remember to type your full email address when you're asked to enter your Apple ID. For example, [email protected] or [email protected]. If you use two-step verification for Apple ID, you need to use your recovery key and a trusted device to regain access to your account.
If you can't reset your password and you don't use two-step verification, contact Apple Support. Update your password in iCloud settings
After you change your password, you might need to update it in iCloud settings on your devices.
iPhone, iPad, or iPod touch
Go to Settings > iCloud.
Tap Edit, if asked.
Type your new password and tap Done.
Mac
Go to Apple menu > System Preferences.
Click iCloud.
Click Sign Out.
Type your new password and click Sign In.
Windows
Choose Start > Control Panel.
Double-click iCloud.
Click Sign Out.
Type your new password and click Sign In.
Email
If you use an email app to get iCloud email, the app will ask you to enter your new password when you check for mail. If OS X Mail doesn't ask you for your password, check your Mail preferences. For any other mail app, check the app's documentation to get help changing your email password.Update other services, such as iTunes and FaceTime
If you use your Apple ID in the iTunes Store, App Store, iBooks Store, iMessage, Game Center, or FaceTime, you might need to update your password for those services.
iPhone, iPad, or iPod touch
Go to Settings and tap the service.
Tap your Apple ID. For iMessage, tap Send & Receive and then tap your Apple ID.
Tap Sign Out.
Sign in with your Apple ID and your new password.
Mac or PC
If you try to sign in to the iTunes Store or Mac App Store, make a purchase, or update an app, you'll be asked to enter your password.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.
Last Modified: Dec 17, 2014
When you are able to access your account again, check to make sure your billing information has been updated.
Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
http://support.apple.com/en-us/HT201266
I hope this information helps ....
- Judy

My account has been disabled, i dont need a new password as i already did that, i just need my account to be enabled, do any body know how to do this?

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