I just turned on my new ipad and all I see is a itunes app with the picture of the chargers pointing towards it

I turned on the ipad for the first time to charge and the apple symbol showed up then the itunes app with a picture of the charger pointing towards it. no matter what i do i can't get to the home screen

It is asking you to Conect to iTunes on your computer...
See Here for Getting Started...
http://www.apple.com/support/ipad/getstarted/
Or...
Access to a Wi-Fi network
If you do not have access to a Wi-Fi network, you can setup using the latest version of iTunes.

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TS3274 I just set up a new ipad and cannot receive imessages. I can send but not recieve. can anyone help?

I just set up a new ipad and cannot receive imessages. I can send them but not receive. Can anyone help?

Trouble-shooting iMessage
http://support.apple.com/kb/ts2755

Hey (: I have the new iPad and I want to ask what is "healthier" for the battery : turn the device off in the night or keep it on during the night ? Thank you !

Hey (: I have the new iPad and I want to ask what is "healthier" for the battery : turn the device off in the night or keep it on during the night ? Thank you !

BTW, statements like
"Use the device until the battery has drained to the point of self-shutdown. Basically, use it until it turns itself off."
in articles like the one at http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/ are complete BS and if you do follow their "advice", your battery life will be severely hampered. Particularly if you also follow one of the comments: "Step One.One: Leave the device for 5+ hours before start charging. This will fully drain the battery." Well, the guy that advised the latter certanly doesn't know anyhting about lithium batteries and the damage deep discharging does to them.
Again, what the article (and the above-cited comment) advices is complete b*llsh*t and noone should really do this.

I have a new Ipad and was trying to sync from Itune what is on my Iphone. It keeps saying "Ipad can't be used Apple Moble device service isn't started". ???? help It also said that on my Iphone just now when I was trying to connect to Itunes.

I have a new Ipad and was trying to sync from Itune what is on my Iphone. It keeps saying "Ipad can't be used Apple Moble device service isn't started". ???? help I then tried to connect my phone to Itunes and it is saying the same thing??? Help what is going on?

Right click 'computer' in your PC/laptop (whichever). Click 'Manage', then 'Services and Applications', then 'Services', you should see 'Apple Mobile Device' running or stopped. If you couldn't find 'Apple Mobile Device', it means you haven't download iTunes into your PC/laptop (whichever).
Cheers

I bought my 6 plus last night decided to upgrade the IOS 8 like they suggest and now all I see is a white screen with the apple sign in the middle with an occasional flashing red screen. Did my new phone seriously just crash? What do I do now?

I bought my 6 plus last night decided to upgrade the IOS 8 like they suggest and now all I see is a white screen with the apple sign in the middle with an occasional flashing red screen. Did my new phone seriously just crash? What do I do now? I left it overnight with the white screen, thinking maybe it'll go away and needs time to upgrade. Woke up this morning, nope still white screen. Very disappointed with Apple. I was so excited to get my phone and can't even use it right now.

First turn the iPhone off and back on and see if it works. If that doesn't work then do a Reset by holding the Sleep / Wake Button (The Power Button) and the Home Button at the same time until the white Apple Logo appears, the release both Buttons and wait until a Full Reset occurs. The iPhone 6 should come back to your Lock-Screen. If that doesn't work then you could connect the iPhone 6 via the Lightning Cable to a Computer with a Current Version of iTunes. Then open iTunes on the Computer and wait until your see a Button that represents your attached iPhone and click on it. This should bring up a Summary Screen on the Computer within iTunes. At that point your can choose Update Software if an Update is available or Restore the iPhone to Factory Settings / New In The Box, or you could try to Restore from your Backup if a current Backup had already been saved from a previous iPhone.
If you don't have a computer with iTunes and you can get the iPhone back on, then go to Settings>General>Software Update and see if the iPhone is still on iOS 8.0 or if it is now on iOS 8.0.2

I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!

I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?

I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?

I am not sure what you mean by "Flash Player for steam"; the only Flash Player installers I know is the ActiveX (for Internet Explorer) and the plugin (for other browsers); you can find both at http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header
[topic moved to Flash Player forum]

Just turned on my MacBook on and all I'm getting is a file symbol with a ? In the centre. Any ideas?

Just turned my Mac book on and all I am getting on screen is a file symbol with a ? In the centre. Any ideas?

Click here and follow the instructions. If the computer was running Mac OS X 10.6.8 or earlier and you reach the third set of steps, insert a Mac OS X install disk.
(118316)

I have a new computer and I can't access my Itunes account. The message says that I am allowed to have only 5 authorized computers on this account. I do not have 5 authorized computers on my account. What can I do?

I have a new computer and I can't access my Itunes account. The message says I can't have more than 5 computers on this account and I don't. What can I do?

First of all you should really post this in Itunes forums cause you might get more hits on it.. Anyway.. You can only authorize up to 5 comps on one itunes account.. This does not include iOS devices. Those you can have 10.
So to fix this issue, open itunes, hit store on the left side, click log in (or your e-mail address if you are already logged in) in the top right hard corner of the page. One you log into your account you will see a a little area where it says you authorized 5 out of 5 comps. Below it should be a button to clear all those out. Itunes will de-authorize all computers on the account then you need to go back Store tab in the menu bar and select authorize this computer.
Remember it will deauthorize all your computers, so you need to re-authorize any other computers you have.

Recently bought a new computer and all my music appears in iTunes as well as on my computer in a saved folder. When I try to play the music in iTunes I get an error that reads"the song could not be used because the original file could not be found."

Recently bought a new computer and all my music appears in iTunes as well as on my computer in a saved folder. When I try to play the music in iTunes I get an error that reads"the song could not be used because the original file could not be found. Would you like to locate it?" Hope you can help me solve this issue.
Thanks,
Shellyboo

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

HT201250 Can i store my files on time capsule from my ipad, and copy them back, without using itunes to sync the tablet?

Can i store my files on time capsule from my ipad, and copy them back, without using itunes to sync the tablet? i want to buy an iPad Air and to forget my laptop and i think that even the 128 gb wont be enough some times. I am wandering if time capsule can be used as external hdd and to connect on it via wifi ...

No. You cannot access your Time Capsule directly from an iOS device. The only way to back up an iOS device is to a computer through iTunes or to iCloud, though in some cases you can open and save files via another cloud-based service such as Dropbox.
Regards.

I have an Iphone4s and its fairly brand new still, and all of a sudden i was talking on the phone and the speaker stop working.. Is there a manufacture warranty on the iPhone?

I have an Iphone 4s and its fairly brand new still, and all of a sudden i was talking on the phone and the speaker stop working.. Is there a manufacture warranty on the iPhone?

Verdale wrote:
... Is there a manufacture warranty on the iPhone?
There is a One Year Warranty...
iPhone User Guide
Have you tried any of the Basic Troubleshooting Steps...
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414

HT201365 I just updated my brand new iPad and when it asked me my password I put it in and it didn't respond so I did it again but to no avail until the inevitable happened and now it's disabled,what can I do???

After updating my new iPad and putting in my password at least 4 or 5 times it locked me out,do i need a new pass word for the update?Bob Walsh

i forgot my apple id and now when i reset my phone .... in setup process its askin the apple id but i forgot it what to do now

I updated the OS on my new ipad and now can't even start a sync with my win7 PC. I had no problem before the OS upgrade - How can I fix it?

I never had a problem synching before I updated the OS on my new ipad and now I can't even start a sync. I have a win7 PC and use the ipad every day. How can I fix this so it syncs again?

I don't have my computer in front of me to check, but when you connect your iPad to your computer and open iTunes, there are options on what to sync. To manually manage music and other options.
If you can sync movies but not music then it suggests that the connection is good, so that part works. Which means it just may be a setting in iTUnes (and I mean iTunes on the computer, not the iPad)

My husband got a new ipad and set up his apple id without looking into the implications of that. Now I want to sync this ipad with our itunes so we can access it on here, but our itunes has a different apple id. Any way to do this?

My husband got a new ipad and set up his own apple id without looking into the implications of that. Now I want to sync this ipad with our itunes so we can access it on here, but our itunes has a different apple id. Any way to do this?

You should be able to accept this message, it will cause existing music, photos (not camera roll) and videos (also excluding those in camera roll) to be removed and replaced with those from this computer. All other user data on the iPad will be unaffected.

I just turned on my new ipad and all I see is a itunes app with the picture of the chargers pointing towards it

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