I just updated to Premiere Pro CC 2014 and it can't start up

I just updated to Premiere Pro CC 2014, and now I am seeing an error message saying it cannot find any capable play modules. I updated the driver for my graphics card (Firepro), and tried running as administrator with no change. I am running amd fire pro control center which doesn't have the speed settings that is suggested for this problem. For some reason, the original Premiere Pro CC can still open (luckily). I looked up this problem on the on the support page, and it is listed, but when I click the link it redirects me to the start of the troubleshooting questions. I hope there is an answer to let me use the latest version of Premiere!
[moving to Premiere Pro... JTS]

Same here! Screen shot attached. I'm running the latest MBP with max specs. Anybody there @ Adobe.......?
***UPDATE*** - it's pretty easy to fix yourself. Just follow these helpful instruction on Creative Cow: Re: CC 2014 startup issues : Adobe Premiere Pro

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NEED HELP ASAP Updated to Premiere Pro CC 2014 and now .MTS files are unsupported/unrecognized

I Have Windows 8
3.4 Ghz 8 Core Intel i7
32 GB Ram
PPCC2014
I was using Premiere Pro CC for the last year or so and .MTS Files have worked fine. Since I upgraded. I can no longer use .MTS Files.
I sync all of my footage using Plural Eyes. I updated plural eyes so that it would work with the New Premiere Pro CC 2014 update.
I tried going back to Premiere Pro CC; however, that was updated as well. It does recognize the .MTS files there, but it doesn't import the new .xml correctly created from Plural Eyes 3.5
If anyone knows any help or workaround so I can complete my TV episode. That would be great.
Also, I would prefer not to have to Transcode anything. Hours and Hours and Huge files won't really work.
I've also looked in to Re-wrapping. I understand Clipwrap is great for that; however, I have Windows not Mac. Other options look way too involved. I'd really just like my Premiere Pro to work the way it's supposed to,.
Does Adobe Media Encoder Rewrap?
Anyway, any ideas would be helpful.
Thanks

Thank You, Thank You!!!! That worked. I had to "Link Media" to the new file path, after I renamed the parent folder; however, it's working!!!! Hopefully there will be a fix for that soon!

Running an update for Premiere Pro CC (2014) and the update has frozen at 42%

What do I need to do to get the update to resume? Or do I need to reinstall the update completely?

This is an open forum, not Adobe support... you may get better help from Adobe staff
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Problem update Adobe Premiere Pro CC(2014)

Hello,
when I try to update Adobe Premiere Pro CC 2014 the system give me this error "Unable to extract the downloaded files. To download please selected try again. (U44M1L210)
Nicolò

We can't know anything. You have not provided any system info or the detailed error report from the "Learn more/ More info" link.
Mylenium

Why is Dynamic Link between Premiere Pro CC 2014 and After Effects CC 2014 not syncing audio changes?

When I try to use a Dyamic Link between something I've cut in Premiere and a composition in After Effects, if it is simply an audio level change it will not update in AE. Only if I alter the Video track does it then take the changes reflected. Any suggestions as to what is causing this?
Running Adobe Premiere Pro CC 2014 and After Effects CC 2014.

As Dave alludes, AfterEffects is all about the visual changes ... or at least, mostly. For changes to the audio outside of PrPro's internal controls, highly suggested you use Audition instead. It is all about the sound ... and yes, will update PrPro when used correctly.
Neil

Premiere Pro CC 2014 and AME using only 25% of CPU

Hello all,
I've been having this problem with Premiere PRO CC 2014 and that when exporting it uses only 25% of my CPU thus taking 4 times longer than CS6 to export the same file project. I read a couple of forums with people having the same problems, I tired disabling CPU parking, disabling "Import sequences natively" in AME but no result.
Quick PC specs:
i5 4670
16GB of RAM
GeForce GTX 760 4GB DDR5
Everything for Adobe including the video files in use are of Samsung's SSD drives. Using CUDA as the render engine.
Currently one hour and 4 minutes clip in 4k takes about 52 hours to encode in Premiere CC 2014 and 9hr to encode the same project in CS6. Any ideas?

Take a look at your GPU usage with something like GPU-Z to see if both Premiere versions are using the same amount of MPE GPU hardware acceleration. Actually with CC 2014 it might work faster because Adobe added in more 4k effects/features for GPU acceleration.
You might want to download our Premiere Pro BenchMark (PPBM) and run it on both versions. The H.264 very complex timeline has 4K material in it and usually shows Premiere Pro 8.xxx take about only half the time that Premiere Pro CS6 take to export that same timeline.

I just updated my IPad to iOS 5 and now can not send email. The error message says the server rejects the address which is not true Asti sends on my desktop.

I just updated my iPad to iOS 5 and now can't send email- I have tried the obvious but no luck. Any suggestions?

Usually 'authentication required' means that you need to submit a username (or e-mail address) and password to the e-mail server, when sending a message. This logic is not different between Outlook and Thunderbird, and even with the latest and previous version of Thunderbird.
Of course you can try the previous version again to see if it solves the problem, although you'll be less secure because you would be missing the latest fixes.
If you'd be willing to get back to Thunderbird, say if your frustration level with your new app would increase too much, please see our article [https://support.mozilla.org/en-US/kb/cannot-send-messages cannot send messages] for further help.
In all other cases I'd appreciate it if you could mark this as answer so we know you don't need further help.

How i can delete adobe premiere pro cs6? because i can't start it!

how i can delete adobe premiere pro cs6? because i can't start it!

Process is different for Windows and Mac - questions to answer in http://forums.adobe.com/message/4200840

I just updated my software to iOS 6 and now can't connect to the internet

I just updated my Ipad 2 to iOS6 and now can't connect to the internet. Is anyone else having similar problems?

Swipe up or drag up on the app window to close the app.

Error installing update in Premiere Pro CC 2014.2, error code U44M1I210

Tried several times to update Premiere Pro CC 2014.2 with the same error code U44M1I210. Tired to contact customer but their site is down.

Got the same Error. Previous I worked with a GTX 760, and was hoping to get it fixed with using a GTX 780 6GB. But just as you, didn't solve the Problem.
Usually I got the Problem solved, with exiting Premiere, restarting it, reset my Workspace. Then the Problem of having the bugged Workspace was gone. And also the Problem of the missing Video Tracks.
At the moment I started on a new Project. Pretty simple, with only a 21 second DV footage. And here I was switching tabs with my Browser, came back to the Project, and the Video Tracks were gone. I saved, closed Premiere, restated and the Video Tracks are still missing.
So I made a new Sequence, voilá the Video Tracks are there. Thus I need to copy and paste the Tracks onto the new Sequence.
But that is not really a solution!
I was on the Phone with Adobe, and on Chat, but they couldn't help me. They suggested to get a Tesla or Quadro Card, or at least a GPU that got confirmed as working on their page. I did that, but obviously, that is not the issue.

Cannot update Adobe Premiere Pro CC 2014

I am desperately trying to update Premiere Pro CC 2014 to version 8.0.2 but cannot do so through my desktop application. Any thoughts on what might be happening? Adobe is telling me that the software program is up to date even though it is version 8.0

CC desktop lists applications as "Up to Date" when they are not
-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
-and added step https://forums.adobe.com/thread/1529654

Premiere Pro CC 2014 and Media Encoder CC 2014 not completing encode.

This is a project that I have been successfully encoding in short segments until now. Now when encoding, session runs about 10-15 minutes and then ends without error messages.
Removing effects and changing to Mercury PB Engine SW did not help.
Also tried disabling metadata as suggested in another forum.
When CUDA used, logged as "Encoding failed." When Mercury SW used, logged as "File Successfully Encoded" even though video file is only 6 KB with no content.
Premiere Pro Build 8.1.0 (81)
Media Encoder Build 8.1.0.122
Windows 7 Professional
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
8 GB RAM
NVIDIA GeForce GT 610 (9.18.13.3788)

I am having a similar problem.
Premiere Pro CC 2014 suddenly decided to crash every time I export to either Adobe Media Encoder or within Premiere itself.
The encode will usually go for 5-10 minutes before the programs either spits out a "serious error has occurred" window, or it just sits there frozen until I force quit.
I did find a work-around for the moment. If I open AME and FILE > OPEN, select my project and then the sequence I want, AND put it in Software render mode, it will work.
My timeline is 2K, 58 minutes in 23.976
Only effects applied are Lumetri LUTs - no third party.
I've exported as recently as a week ago without issue.
Running OSX 9.5 on an X99 board
3.75 GHz 8-core
64GB 2400 MHz RAM
EVGA Titan Black 6GB
Because I can get my renders out, I am not too concerned. Either there is something wonky with my timeline that screws with any graphics enabled rendering, or there is a bug that is have the same effect. I will try rendering on another of my edit bays that utilizes a GTX 580 that I KNOW works. The Titan is pretty new to my workflow.
Thanks Adobe, for checking this out.

Premiere Pro CC 2014 and Media Encoder CC 2014 Crashing constantly

Running out of options and ideas...
Symptom: Every time I work on any project in Premiere Pro CC 2014 or try to render out in Premiere Pro CC 2014 or Media Encoder CC 2014, the software crashes after 2-3 minutes of use/rendering when the GPU is enabled in Premiere/Media Encoder, or after 5-10 minutes of use/rendering in software only mode. The crash is a software crash, Windows continues to run fine.
I have tried all the standard list of steps that adobe reps post on threads like these - clearing media cache, software only on render, new project, etc. https://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-windows.html
Windows event is not that helpful to me:
Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00007ff5ecb4de40
Faulting process id: 0x1dc8
Faulting application start time: 0x01d04a503cd82df2
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: unknown
Report Id: cacdfbab-b717-11e4-826d-8863dfc268bc
Faulting package full name:
Faulting package-relative application ID:
I have wiped adobe off the machine and reinstalled - same problem. I have tried projects that crash the machine on other machines and it works fine.
The machine is new, clean install and runs everything else great - 3ds max, high res games, scientific computing - max memory use, etc.
Spec:
5K iMac running bootcamp and Windows 8.1
Intel Core i7-4790K @ 4.0 GHz
32 GB ram
1TB SSD
AMD Radeon R9 M295X 4GB GDDR5
I have used this bootcamp/imac configuration for 5+ years on 3-4 machines and everything has always just worked great. Guess it was my time for a problem, but I'm open to new ideas to try...
Finally - I hope someone from Adobe reads this. I have spent 2 nights on the phone with support. The first night I got an over confident answer that it's a gpu driver issue, just go with software only (no luck - same crashes and different drivers aren't solving the problem). Tonight I was hung up on "by accident" as the agent looked up my video card after waiting 15 minutes to talk to someone, only to be hung up on a second time while on hold after calling back and waiting 20 minutes (because I assume the Adobe call center closed). No message to say so, just hung up on. An overall very disappointing experience.
Thanks in advance to anyone with ideas on things to try,
Cheers!

I am having a similar problem.
Premiere Pro CC 2014 suddenly decided to crash every time I export to either Adobe Media Encoder or within Premiere itself.
The encode will usually go for 5-10 minutes before the programs either spits out a "serious error has occurred" window, or it just sits there frozen until I force quit.
I did find a work-around for the moment. If I open AME and FILE > OPEN, select my project and then the sequence I want, AND put it in Software render mode, it will work.
My timeline is 2K, 58 minutes in 23.976
Only effects applied are Lumetri LUTs - no third party.
I've exported as recently as a week ago without issue.
Running OSX 9.5 on an X99 board
3.75 GHz 8-core
64GB 2400 MHz RAM
EVGA Titan Black 6GB
Because I can get my renders out, I am not too concerned. Either there is something wonky with my timeline that screws with any graphics enabled rendering, or there is a bug that is have the same effect. I will try rendering on another of my edit bays that utilizes a GTX 580 that I KNOW works. The Titan is pretty new to my workflow.
Thanks Adobe, for checking this out.

Premiere Pro CC 2014 and Medie Encoder CC 2014 problem

Hello there,
Every time that I am willing to export my project my Premiere Pro CC 2014 stop responding all together. I tried the short cut (Commend+M) or going through the Manu bar. the result is the same, Premiere Pro CC 2014 just freezes and does not respond to anything till I force quit it and restart it allover again. I tried exporting from Premiere Pro it self, without using Media Encoder, but the problem remains the same.
I am using the new Mac Pro. I heard Adobe Premiere Pro is experiencing problems with the New Mac Pro. Is that true? Or is there other issue?
Thank you and looking forward to hear back,
Maruf

I am having a similar problem.
Premiere Pro CC 2014 suddenly decided to crash every time I export to either Adobe Media Encoder or within Premiere itself.
The encode will usually go for 5-10 minutes before the programs either spits out a "serious error has occurred" window, or it just sits there frozen until I force quit.
I did find a work-around for the moment. If I open AME and FILE > OPEN, select my project and then the sequence I want, AND put it in Software render mode, it will work.
My timeline is 2K, 58 minutes in 23.976
Only effects applied are Lumetri LUTs - no third party.
I've exported as recently as a week ago without issue.
Running OSX 9.5 on an X99 board
3.75 GHz 8-core
64GB 2400 MHz RAM
EVGA Titan Black 6GB
Because I can get my renders out, I am not too concerned. Either there is something wonky with my timeline that screws with any graphics enabled rendering, or there is a bug that is have the same effect. I will try rendering on another of my edit bays that utilizes a GTX 580 that I KNOW works. The Titan is pretty new to my workflow.
Thanks Adobe, for checking this out.

Premiere Pro CC 2014 and Radeon R9 295x2 issues

Just added the R9 295x2 to my system and have experienced a few issues. I installed the Catalyst 14.12 with the newest drivers and when OpenCL acceleration was enabled there was no video display at all in the source or program monitors. Is Premiere not yet supporting these newest drivers? I instead tried installing the previous driver, 14.9 and the issue was resolved. However I now have the issue of tearing during playback. I have an NEC 4K monitor and when I enable playback to this monitor it displays tearing on playback of both 1080 and 4K files. Hoping to get this issue fixed and perhaps the newest drivers can be supported and resolve all issues?
Windows 7
4930K CPU
Radeon R9 295x2
512GB SSD
32GB RAM
27 inch Asus 1080p for GUI
24 inch NEC 4K for playback
Thanks.

Take a look at your GPU usage with something like GPU-Z to see if both Premiere versions are using the same amount of MPE GPU hardware acceleration. Actually with CC 2014 it might work faster because Adobe added in more 4k effects/features for GPU acceleration.
You might want to download our Premiere Pro BenchMark (PPBM) and run it on both versions. The H.264 very complex timeline has 4K material in it and usually shows Premiere Pro 8.xxx take about only half the time that Premiere Pro CS6 take to export that same timeline.

I just updated to Premiere Pro CC 2014 and it can't start up

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