I keep trying to download a book but I am directed to purchases and told to re download which is not an option. Any thoughts? which is

Anyone understand why I keep getting an error message telling me to go into purchases and re download a book I purchased?  It will not re download and the error message just repeats. Thx e

Hi Kashmore,
Seems like the downloaded file was corrupt that could be because of either network restriction or the anti virus might have blocked it. My suggestion would be to try and download the product either by turning off the Antivirus or try a different network.
Cheers,
Kartikay Sharma

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