I lost my itunes (and app store) pass word. I updated by going to the itunes store. However, now the app store won't accept the new password.

I lost my itunes (and app store) password. I updated by going to the itunes site per the responding emailed instructions. However, now the app store doesn't accept my new itunes password. What to do? Thanks so much!

Try here > Frequently Asked Questions About Apple ID
If nothing there helps, use the email form here > iTunes Store - Contact Us

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I did re-set my password and when I click on Install for Mavericks, I still get a box for "administrator password" and it still won't accept my new password. Is there a difference between my Apple ID and the administrator password they're asking for?

I downloaded Mavericks and it won't install. I did re-set my password and when I click on Install for Mavericks, I still get a box for "administrator password" and it still won't accept my new password. Is there a difference between my Apple ID and the administrator password they're asking for? I never had an administrator password-- I just hit enter and have never had a problem before with previous installations. I'm on an iMac, from 2007, running Mt. Lion (version 10.8.5). I've been looking for other's posts who may be having the same problem, but haven't found any. Can anyone help?

Ugh. The 'no password, no work' thing is a recent Apple development. I ran into it on my system and ended up having to do a clean install on a partition I fully erased.
I suppose, if you have the ability to, go online and look up how to burn a bootable DVD image. Download the 10.8.4 image then use the Disk Utility to make a boot image of it. You'll need a dual-layer DVD or a USB drive (or memory stick at least 8GB) If you've got an optical drive, burn the disk, if you've a USB device, use that.
Then get a pocket drive and copy your important files off the system or let Time Machine do a full backup.
When the backup is done, insert the disk and hold down the C key until the machine boots off of the DVD. At the point you get to the start window, go to the menu and choose the Disk Utility.
In the Disk Utility, reformat the drive. You go to the actual DRIVE (not the Macintosh HD, but the root above it that is the actual hard drive device)
I always do this and *partition* it into several volumes, the benefit being, you can store all of your music, documents and importans stuff on that secondary storage volume you make - it will have it's own index and then the first volume is where you put the OS and it will have it's own index as well. That way, if the OS throws a wobbler and you need to reinstall, you don't lose your data.
Depending on the size of your hard drive, it is good to give your OS partition at least 60GB and optimally 100GB, and the rest for storage.
Name your volumes, use the little box sliders to manually size them or put that number in the size window, select for the format, Mac OS Extended (Journaled) and hit Apply and then the Disk Utility will quickly create your new partitions.
Once finished, quit the Utility and it will return you to the OS installer. Select the volume you want to install to and it should start up and install.
Once the installation is done, you'll get the new machine startup then you MUST put in a password for the computer. Once you're in, and to the desktop, don't bother with any Mountain Lion updates, go right to the App Store and get the Mavericks update and let it install the app to your Applicaitons folder, then do that install.
On a side note, there MAY be a way to make a disk image from the Mavericks application and avoid the entire Mountain Lion step.. I honestly do not know, but a bit of hitting the search engines may find out if there is. I think that if you looked for "make Mavericks boot disk or boot image' you may find something.
Good luck!

Every time I try to up date my apps and put my pass word it's disable.and I have reset everything. Help !

I'v been trying to up date my apps and put in my pass word it comes back disabled.I'v reset and changed my pass word several times but I can down load apps.whats up with that.

Contact iTunes Support.
http://apple.com/support/itunes/contact/

HT201303 The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password. I have tried to reset the password, update the billing info and it still won't let me make any purchases.

The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password. I have tried to reset the password, update the billing info and it still won't let me make any purchases.

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

My ipad2 won't accept my apple password for new app install. I've tried several time and get a pop up "unknown error". Help?

My ipad2 won't accept my apple password for new app install. I've tried several time and get a pop up "unknown error". Help?

Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again.

I recently changed my email address at the online iTunes website. Now I can't update my apps because the log-in shows the old email address, but won't accept the old password.

I recently changed my email address at the online iTunes website. Now I can't update my apps because the log-in shows the old email address, but won't accept the old password. How do I fix this?

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622

I cant' sync my ipod because it says"The iPod cannot be used because it requires iTunes version 10.6.3 or later. I can't download it because my MAC is version 10.5.8 and it won't accept the newer version of itunes. Any suggestions?

I cant' sync my ipod because it says"The iPod cannot be used because it requires iTunes version 10.6.3 or later. I can't download it because my MAC is version 10.5.8 and it won't accept the newer version of itunes. Any suggestions?

If you're using a fourth generation or earlier iPod touch, click here and download the software.
If you're using a fifth generation iPod touch and an Intel Mac, buy Mac OS X 10.6 from the online Apple Store and run Software Update.
If you're using a fifth generation iPod touch and a PowerPC Mac, buy a newer computer.
(73046)

I'm trying to download some purchased TV shows to my iPad Air. I keep getting the dreaded Download Error Tap to Retry Message. I've signed out of iTunes and back in. I've updated my software. I have plenty of room for them on the Air. Help?

I'm trying to download some purchased TV shows to my iPad Air. I keep getting the dreaded Download Error Tap to Retry Message. I've signed out of iTunes and back in. I've updated my software. I have plenty of room for them on the Air. We are taking a long flight this week, and I wanted to have something new to watch. I've read through lots of threads on this but I can't seem to find a good solution that I haven't tried.
If I can get them to download them on my iMac computer, can I then transfer them to my iPad? How is this done? (Please pardon an older lady's ignorance, and thank you for any assistance!)
Jody

Hello jody5758
Continue your troubleshooting with the article below. IT will walk you through checking the Date & Time as well as checking the settings of your router to ensure a proper connection.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
-Norm G.

I turn my loose change at a Coinstar machine and received a credit for ITunes instead of cash. But I'm unable to redeem it on itunes because it won't accept the redemption code

I turned my loose change at a Coinstar machine and received a credit for ITunes instead of cash. But I'm unable to redeem it on itunes because it won't accept the redemption code

Kathy, Try the suggestions in this document: iTunes Store: Invalid, inactive, or illegible codes

So I just updated my iPad2 to the ios 6, but now my App Store will not load up. What should I do?

So I just updated my iPad2 to the ios 6, but now my App Store will not load up. What should I do?

Check the Restrictions settings and see if "installing apps" has been inadvertently turned on.
Regards.

My PC doesn't see my iPad via iTunes, and I'm getting a message "iPad is disabled / connect to iTunes". How do I get a login screen on the iPad?

My PC doesn't see my iPad via iTunes, and I'm getting a message "iPad is disabled / connect to iTunes". How do I get a login screen on the iPad?

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. If you did not do step 4 properly, start all over again.

HT3576 Ok so i have this iPod touch (3rd gen) and i'm trying to update it through iTunes and when i click check for update it keeps saying this version of iPod software (2.2.1) is your current version. what do i do? how do i update it?

Ok so i have this iPod touch (3rd gen) and i'm trying to update it through iTunes and when i click check for update it keeps saying this version of iPod software (2.2.1) is your current version. what do i do? how do i update it?

You have a 1st generation iPod Touch. It can not be upgraded beyond iOS 3.1.3, it is available at the link below.
http://support.apple.com/kb/HT2052

I downloaded the new version of itunes and it changed my path. I have over 10,000 songs in 100's of play list. This is the third time it has happened. It is putting file://localhost in front front of the path. Does anyone know why and has a solution RJ

I downloaded the new version of itunes and it changed my path. I have over 10,000 songs in 100's of play list. This is the third time it has happened. It is putting file://localhost in front front of the path. Does anyone know why and has a solution RJ

Hello there, RJ Quick.
I've located the following Knowledge Base article that might be the information you're looking for:
iTunes 11 for Mac: Change where your iTunes files are stored
http://support.apple.com/kb/PH12165
The following section may be of help:
Change where imported files are stored
Choose iTunes > Preferences and click Advanced.
Click Change and select a new location for your files.From now on, new songs and other items you import will be stored in the new location. Songs you’ve already imported stay in their current location.To go back to storing imported files in the iTunes folder, choose iTunes > Preferences, click Advanced, and click Reset.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

I purchased an Ipad mini in Thailand in first week of July. Now the screen of the ipad has lost its brightness and smells like somethings burning inside when switched on. I am in Dubai now and want to know if I can have it exchanged here in Dubai?

I purchased an Ipad mini in Thailand in first week of July. Now the screen of the ipad has lost its brightness and smells like somethings burning inside when switched on. I am in Dubai now and want to know if I can have it exchanged here in Dubai?

Contact support and ask them. http://www.apple.com/support/contact/

Ok my phone was wet in a pool did the rice thing and then dryed it and it comes on when plugged to the wall. it says to connect to itunes and when I try to plug it to my computer on itunes it shuts off? help what should I do:(

ok my phone was wet in a pool did the rice thing and then dryed it and it comes on when plugged to the wall. it says to connect to itunes and when I try to plug it to my computer on itunes it shuts off? help what should I do:(

Connect to iTunes alert (picture of iTunes logo and USB connector) - iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode
If it still won't do anything, make an appointment with Apple and be prepared to get a refurbished phone at out of warranty prices.
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone $149

HT1918 I have changed my internet provider and so changed my apple ID and password to reflect this. However all the apps I purchased before refuse to accept this new password for updates but nor will it now accept the old one. Help

I have changed my internet provider and so changed my apple ID and password to reflect this change. Now all the apps I purchased and downloaded on my old ID will not update as it won't accept my new apple id or the old one. Help!

All the apps are "connected" with the AppleID which was used to purchase them and there is no way to update them with a new or different id.

I lost my itunes (and app store) pass word. I updated by going to the itunes store. However, now the app store won't accept the new password.

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