I turn my loose change at a Coinstar machine and received a credit for ITunes instead of cash. But I'm unable to redeem it on itunes because it won't accept the redemption code

I turned my loose change at a Coinstar machine and received a credit for ITunes instead of cash. But I'm unable to redeem it on itunes because it won't accept the redemption code

Kathy, Try the suggestions in this document: iTunes Store: Invalid, inactive, or illegible codes

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I am unable to activate Lightroom 5....it WON'T accept the redemption code.

I downloaded Lightroom 5 and when I went into the program it wanted me to activate it. Put in the activation code and all that happens is that a red X shows up. It won't accet the redemption code that is in the box.........now what. Can't seem to find support.........just keeps going from page to page on this web site........

Thanks for the info...........but ended up calling the phone# as if I were buying the software and worked my way to tech support. Short story is that they couldn't get my 'redemption code' to work SO that I could get the 'serial number' either.......but the nice lady worked at it and finally she was able to get the serial number for me.
So now I am up and running.........now need to learn this program.

How can I access my iCloud email account when I don't remember the password and Apple won't accept the answer to my security question?

I set up an email account with " @me.com". I get a wrong password message when I try to log in. When I try to change my password I get an INcorrect answer message to the security question I'm asked my birth date so I know I have it right, unless I did a typo when I set up the account. When I choose email me the reset password lnk I cannot retrieve the email because it won't accept the password. I wanted to justemail Apple for instructions but cannot find an email address for that. Any help would be appreciated.

I tried that without any luck. I was hoping I could get Apple to reset it for me or delete the account so I could recreate it or at least tell me what is listed as my birth date, the security question answer.

I am unable to redeem my purchase of a Photoshop Elements 12 software license. After entering the redemption code and clicking on the Redeem button, nothing happens. No error message. Screen does not change.

I am unable to redeem my purchase of a Photoshop Elements 12 software license. After entering the redemption code and clicking on the Redeem button, nothing happens. No error message. Screen does not change.

try using a different browser, or contact support Contact Customer Care

My computer died and I have the redemption code but it's already in use on the old computer. I need somehow change my CC to the new computer. Right now it's asking for a serial number but I am already a member...

I need to somehow transfer my CC over to a new computer. Right now it says the redemption code has already been activated and yes that is for the old computer. I bought a new one and I need it to be moved over to this one. How can I do this?

Creative Cloud Help / Install, update, or uninstall apps
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Creative Cloud Learn & Support
http://helpx.adobe.com/creative-cloud.html

I can't get to the redemption code screen

I can't get to the redemption code screen

Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
-and https://forums.adobe.com/thread/1572504

Can I use the redemption code for more than one machine for Photoshop Elements?

I want to use the Photoshop Elements that I bought on more than one machine. Is that
possible using the Redemption Code? It says it was used with another Adobe ID.
Thanks

Hi Stover,
Typically you use the redemption code to retrieve your serial number for Elements products. The licensing for Elements allows the owner to install on two of their computers.
See these for reference:
Redemption Code Help
How many computers can I install Photoshop Elements on?
Hope that helps,
- Dave

I recently bought Photoshop Elements 12 and the system is saying that the Redemption Code is no longer active. How do I get a new code that will allow access to the software ?

I recently bought Photoshop Elements 12 and the system is telling me that the Redemption Code is no longer active.
How do I get a new Code number that will allow met to access the software?

you need your serial number. you used your redemption number to redeem your serial number.
if you don't know your serial number, check the account used to purchase or register your pse 12, Adobe ID

I no longer have the gift card that I entered into my iTunes account. The account shows my balance but when I go to purchase a song, it is asking for me to enter the redemption code and not applying my credit.

Some time ago, I entered a gift card into my iTunes account. I did not use it all and the balance shows up in my account. I no longer have the gift card. When I go to download a song now, it is asking for the redemption code instead of just taking the cost from the balance. What can I do?

You simply need to verify your info. Check None under the CC info.

HT1539 I am getting an error that my Disc cannot be found, may be dirty, etc... Please reinsert and try again. After retrying, I cannot download, as the redemption code indicates that it has already been used. How do I download movie now?

I am getting an error that my Disc cannot be found, may be dirty, etc... Please reinsert and try again. After retrying, I cannot download, as the redemption code indicates that it has already been used. How do I download movie now?

Thanks for the quick advice!
Unfortunately, I am still unable to open my core productivity apps, namely Skype and Evernote. Twitter, as well, could not start. But interesting quick fix though, I never knew you could do that.
Here's the error log after the restart:
What else should I try?

I'm trying to update my application and it is asking me to change my billing account it is not accepting the security code. I am not trying to buy an application just to update and install free apps

I'm trying to update my application and it is asking me to change my billing account it is not accepting the security code. I am not trying to buy an application just to update and install free apps

So why are you posting on this forum? We're users here, not Apple. Click the "Contact Us" link in the lower right hand corner of this page.

I installed Adobe Photoshop Elements 11 in my computer before. Right now I'm not using that computer anymore and want to re-install the software to a new computer. I still have the redemption code. Can you please provide me the download link or which ever

I installed Adobe Photoshop Elements 11 in my computer before. Right now I'm not using that computer anymore and want to re-install the software to a new computer. I still have the redemption code. Can you please provide me the download link or which ever way I can re-install the software to the new computer? Thank you.

Hi,
Please go to the link below to download Photoshop elements 11
http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
To get your serial number from redemption code click on the link below
https://redeem.licenses.adobe.com/getserial/s/redeem
Thank you,
Mohd. Naseem

I have replaced my computer and when I am asked to enter the redemption code I insert the serial number but it tells me it is not valid

I purchased Adobe Photoshop Elements in Dec 2013. I have had to buy a new computer and when I try to install and when I am asked to enter the redemption code I insert the serial number but it tells me it is not valid. What do i need to do.
Noel

noelcj26 wrote:
I purchased Adobe Photoshop Elements in Dec 2013. I have had to buy a new computer and when I try to install and when I am asked to enter the redemption code I insert the serial number but it tells me it is not valid. What do i need to do.
Noel
If you registered the product with Adobe (Version 12 and 13 required mandatory registration) then the correct serial number must be recorded in your Adobe account. You can login and check there and also copy and paste the number to avoid any mistakes in reading the numbers.
Good luck.

After entering the redemption code from Adobe Photoshop CC, I keep getting an error saying "This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help."

Hi. I'm a Mac user. After entering the redemption code from Adobe Photoshop CC, I keep getting an error saying "This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help." What should I do?

Did you purchase the software in another country than where you live?

I bought adobe photoshop and i dont know how to find the serial number because the redemption code does not work what do i do

i cant install the photo shop softwear because the redemption code doesn't work what do i do

Please follow http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
Regards
Rajshree

I turn my loose change at a Coinstar machine and received a credit for ITunes instead of cash. But I'm unable to redeem it on itunes because it won't accept the redemption code

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