I"m asked security question that I have not submitted the answer, I have my current password but I 'am unable to buy music because I do not have answer to security questions that I have not submitted answer. HELP

I do not see any direction for continuing to solve my problem, Help!!!

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

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I have recently updated my iTunes to the latest software. Since then my iphone will not sync with the computer, it doesn't show up in my computer any more. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?

I have recently updated my iTunes to the latest software. Since then my iphone will not sync with itunes, it doesn't show up in my computer any more either. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?

http://support.apple.com/kb/TS1538

Help please what can i do i have a apple id that i have had scince i was in year 6 i have recently been unable to buy music or apps unless they are free because it asks for these security questions that i have no idea what the awnser is

help please what can i do i have a apple id that i have had scince i was in year 6 i have recently been unable to buy music or apps unless they are free because it asks for these security questions that i have no idea what the awnser is help me please

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

With the new download previous purchases on ITunes, you can download all of your music, TV Shows, etc. Why cant you download movies that you have downloaded?

With the new download previous purchases on ITunes, you can download all of your music, TV Shows, etc. Why cant you download movies that you have downloaded? I had a external hard drive that crashed and it had approx 20 movies that I paid for and downloaded off of ITurnes Why cant i download those?

Music / TV Shows / Apps / Books.
Movies are not included.

I have deleted my library on my ipod by accident (how many people must say that). I have a smaller library with my laptop here in qatar, but can I re install my music from my pc at home in uk, from Qatar?

I have deleted my library on my ipod by accident (how many people must say that). I have a smaller library with my laptop here in qatar, but can I re install my music from my pc at home in uk, from Qatar?

" When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
Correct.
" How can I get that music to show up in my library now on my new computer? "
Copy it from your old computer or your backup copy of your old computer.
The sync is one way - computer to ipod.

I am unable to connect to my RackSpace Windows Server via ARD. I have added a computer entering the ip address, username, and password but I can't establish a connection. I am missing a setting or to step that is different in ARD?

I am unable to connect to my RackSpace Windows Server via ARD. I have added a computer entering the ip address, username, and password but I can't establish a connection. I am missing a setting or to step that is different in ARD?

ARD only works with Windows computers if the Windows computer is running VNC server software. Even then it can only control and observe. Do you have this installed?

TA48312 I NEED TO UPGRADE FROM 10.5.8 TO USE MY ITUNES MATCH, WHAT DO I NEED TO DO TO DO THIS? I HAVE PAID FOR IT AND HAVE DONE ALL THE NECESSARY TASKS TO GET ICLOUD UP BUT MY ITUNES WILL NOT WORK?

I NEED TO UPGRADE FROM 10.5.8 TO USE MY ITUNES MATCH, WHAT DO I NEED TO DO TO DO THIS? I HAVE PAID FOR IT AND HAVE DONE ALL THE NECESSARY TASKS TO GET ICLOUD UP BUT MY ITUNES WILL NOT WORK?

jbrie8210 wrote:
I NEED TO UPGRADE FROM 10.5.8 ...
The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...
Next...
Upgrade to Mountain Lion
With Regard to ML... Check here for compatibility of 3rd party Software you may be using... Also note that Rosetta is no longer supported in Lion and Mountain Lion...
http://roaringapps.com/apps:table
You should also consider more RAM... Get the Maximum you can for your Mac...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com
The above site also has videos on how to Install RAM should you need it...

TS1398 I have an Iphone 5 and it will not connect to any WIFI networks - I have tried following the steps above (including reseting network settings) but it just says 'incorrect password' every time. How can I resolve this?

I have an Iphone 5 and it will not connect to any WIFI networks - I have tried following the steps above (including reseting network settings) but it just says 'incorrect password' every time. How can I resolve this?

you have definitely tried the correct steps, all you would need to do now is a back up & restore to factory settings. If after that the issue remains then you would most likely need a replacement unit.

HT2404 When I try to download free updates for apps, I've suddenly started getting an error message saying: You cannot update this software since you have not owned the major version of this software." But I do own the apps. And I haven't changed my ID

When I try to download free updates for apps, I've suddenly started getting an error message saying "You cannot update this software since you have not owned the major version of this software".
But I HAVE owned the software, for ages. (And, in any case, the apps in question are all free.)
And I don't have multiple Apple IDs.
What can I do?
Any advice much appreciated

This can occur if you bought the machine used and iLife was reinstalled with another AppleID.
This also can occur if the "free apps" you downloaded have paid upgraded versions and/or are now payware and you can't get updates.
All software from MAS is copy protected, it might be free as in "no charge" but it's not free in the sense you can share it with others.

I am trying to create mp3 version of itune songs. I have gone through the preference sequence to be mp3 encoder but this is not having any effect. I have also tired from file tab to create a version but this is not available to action

I am trying to create mp3 version of itune songs. I have gone through the preference sequence to be mp3 encoder but this is not having any effect. I have also tired from file tab to create a version but this is not available to action showing as lite grey.
Any help would be appreciated

I am trying to create mp3 version of itune songs. I have gone through the preference sequence to be mp3 encoder but this is not having any effect. I have also tired from file tab to create a version but this is not available to action showing as lite grey.
Any help would be appreciated

I purchased Acrobat Pro but I'm unable to use it. Whenever I try to open it, it says that I need to renew my membership for Creative Cloud... Thanks for you help.

I purchased Acrobat Pro but I'm unable to use it. Whenever I try to open it, it says that I need to renew my membership for Creative Cloud... Thanks for you help.

Hi,
Please refer to the help document below:
Creative Cloud Help | "Renew your subscription" window appears when you launch a Creative Cloud application
Regards,
Sheena

Apple TV does not recognize my Apple account username (email) and password, but ITunes, my iPad and iPhone does. I have rest my password three times, same results. Also, ATV says my computer is not authorized, but I-Tunes says it is.

Apple TV does not recognize my Apple account username (email) and password, but iTunes, my iPad and iPhone does. I have rest my password three times, same results.
ATV says my computer is not authorized, but i-Tunes says it is.
I have i-Tunes open on my computer and have entered i-Tunes store, ATV says it can't access the store. Both on the same network!
I am so frustrated with this system! All these problems with Apple TV are not the end but the beginning.
In i-Tunes, songs are lost when they have not been moved. I lose whole albums I have ripped from CDs to iTunes
An audiobook book in two files are in the library but only one file is recognized by iTunes when I try to play it or transfer it to my iPhone

I Am having the same issue. Ie on the password issue.
I Am using a Macpro though.
i Have had no issues with the setup until recently.
However I think the hard drive is starting to fail as it keeps on losing the wireless connection and gas been stuttering a lot on playback.

I cant open my ipad after i turned on the voice in accessibility i have a passcode and i tried to enter my password but it not working. help me please

i cant open my ipad after i turned on the voice in accessibility i have a passcode and i tried to enter my password but it not working. help me please..
i updated my ipad in ios 6

Turn off VoiceOver
1. Press the Home button
2. Tap Settings.
3. Then double-tap Settings.
4. Tap General.
5. Then double-tap General.
6. Use three fingers on the screen to scroll to Accessibility
7. Tap Accessibility.
8. Then double-tap Accessibility
9. Tap VoiceOver
10. Then double-tap VoiceOver.
11. Tap "On" next to VoiceOver
12. Then double-tap "On" to turn it off.

HT1688 My camera is not working, and I have tried all the ways possible to get it working, but no luck. What do I do?

My camera is not working, and I have tried all the ways possible to get it working, but no luck. What do I do?

Having tried all the ways possible to get it working, contact your retailer again and politely tell them they did not yet satisfactorily resolve your trouble. Their Apple-Authorized Service Provider will be able to repair it.
Message was edited by: EZ Jim

I am trying to buy music and I keep getting an error stating that my Apple ID has been disabled. I reset my password but it still does not work. What can I do?

I am trying to buy music and I keep getting an error stating that my Apple ID has been disabled. I reset my password but it still does not work. What can I do?

Crich,
The usual reasons for an Apple ID getting disabled are either unauthorized activity or violations of the Terms & Conditions.
Submit your request to iTunes Customer Service and if appropriate, they will re-enable it.

I"m asked security question that I have not submitted the answer, I have my current password but I 'am unable to buy music because I do not have answer to security questions that I have not submitted answer. HELP

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