I'm in CA. My Face time quit working Thursday April 17. I need it to talk to my dad in the hospital in FL. Seems others in CA are having this problem. Help!

I'm in CA and my Face Time quit working around Thursday April 17. I need it to talk to my dad in the hospital in FL. Please help.

Judging by all the posts on the forum, there seems to be an issue at Apple's end, although they have made no announcement on their status page.
http://www.apple.com/support/systemstatus/

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I can't complete the 5.0 update without choosing icloud, anyone else having this problem?

I can't complete the 5.0 update without choosing icloud, anyone else having this problem?

You can't just select "skip"? It's at the bottom and is in smaller print.

I have macbook pro 15 inch that i upgraded recently. i have been so frustrated because my internet keeps dropping out constantly. when will apple fix this? and if they don't what will happen to other people that are having wifi problems

i have macbook pro 15 inch that i upgraded recently. i have been so frustrated because my internet keeps dropping out constantly. when will apple fix this? and if they don't what will happen to other people that are having wifi problems?

Have a read through one of the many threads already going on this subject
https://discussions.apple.com/thread/3190651?start=0&tstart=0

Ive tried multiple times on my computer and my internet is fast and perfect but my ipod touch 4th gen will not get past "backing up ipod" it sits there of course itunes 10.5 any solutions ive heard lots of people are having this problem across the board

My ipod touch 4th gen will not update to IOS5 i believe the problem is itunes10.5
ive been trying to update since friday my internet is perfect [speedtest.net] itunes just wont get past [backing up ipod[ i hope they fix this soon and i just wanted to see if anybody else was also having this problem because i want the new features coming with ios but its just not working and it took all night just to get roughly to about 20% completion of backing up ipod then when i got home it said "could not restore ipod its still on firmware 4.3.3 so i dont know why it said could not restore i did click "update" but anyway im having this problem and wondering if anyone else is {i think everybodys having problems itunes10.5 right now

I am having the same problem (lost in back-up purgatory) on both my iPhone 4 and my iPad2. I am running Windows XP.
I have tried everything I've seen suggested on various support communities, with no success.
I have gotten used to having to find a windows workaround everytime Apple updates iTunes, and this time it is especially frustrating.
I don't have any solutions, and I am responding to all of these types of messages in hopes of finding something that will work for me.
One person was able to work through it by deleting all of the previous iTunes backup files. I'm trying that now. 4 hours into it, and it does not seem to be working......

Seems like alot of people having this problem. Sad iPod thing.

I've had this iPod since Christmas. It's a 30g video one. It's worked great every day until today. Last week I left it in my car for about a week, got it out, plugged it in my computer to charge and it froze iTunes. So I unplugged it (nothing else I could do), and now it cycles between sad iPod saying "www.apple.com/support/ipod" and the apple sign and "Extremely low battery" for about 5m until it turns off. I've tried everything, including the "Disk Mode" thing, I've tried it about 500 times. It always does the same thing, goes back to sad iPod. Nothing responds when I plug it into the computer. Seen a few of the same problem but no answers. Please, if you can, let me know. I know if I take it in they'll say "It's corrupted gotta get a new one." Me and my cousin got these iPods on the same day, both broke within a week of each other.
Thanks.
Windows XP

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

Ok I know people are having this problem. I updated to the latest version of iPhoto and now I get the following: "Your photo library is either in use by another application or has become unreadable". Can someone please point me to a fix?

This is super frustrating.
I tried to uninstall iPhoto and all related files and then reinstall but I keep getting the same result.
I have spent hours trying to fix this and nothing seems to work. I am pretty good with computers so I think this requires some expert help. I notice many people are stuck with this problem. Do I have to go and buy the disk from the store? How ironic that I was updating the software online so I could use photostream. Now the solution may be I need to go back to the "old school" way of doing things. Lucky I don't have a mac airbook. Lol.

Re-installing the app is unlikely to help because the problem is with the Library and not the application.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

For about two weeks I have not been getting my email notification, I have to go in to the mail app and retreive them manualy.Anyone else having this problem?

For about two weeks now I have not been getting my new email notifications, The only way that I can retrieve them is to go into the mail app and get them manualy.
My question is; Is there anyone else having this same problem?
"yahoo is my email provider"

jcrash2000 wrote:
My question is; Is there anyone else having this same problem?
"yahoo is my email provider"
Judging by the number of other threads on this, yes many people have been having Yahoo mail issues with push, and it appears to be on Yahoo's side, not Apple's.

HT4245 FACE TIME QUIT WORKING

Hello
my facetime will noT work it keeps saying
THE REGISTERING DEVICE DOES NOT HAVE APPROPRIATE CREDENTIALS.......

This happened to me, too! It used to work, and now it doesn't. On my Macbook unibody. So annoying. There is nothing on Support that is fixing this and today seems to be very buggy -- Apple support keeps on auto logging me out...

Since upgrading to firefox ver. 3.6.8 can't upload files to Google Docs, whose help forum indicates many firefox users are having this problem since upgrading to 3.6.8: You can click on the "Select files to upload" link but nothing happens.

Right-clicking on the link doesn't offer options to open anywhere (new tab, etc.)

There is a problem with uploading files to Google docs in Firefox 3.6x versions.
http://www.google.com/support/forum/p/Google+Docs/thread?tid=4f0369bdcf6fd7ff&hl=en "Select files to upload" not working in Firefox - Google Docs Help (Thanks to Joolsa for the link)

I used to be able to add an event in the past on iCal, but can't now. The event immediately deletes itself. Is anyone else having this problem?

I use my calendar to keep track of things and sometimes I like to add past events so they are on my calendar. Starting today, iCal hasn't been letting me do that and it's very frustrating!

Hi! I was having the same problem too- was entering an event from 2 months ago but it would then disappear. I tried entering several events, some of them multiple times but they kept disappearing. Finally figured it out though: go to Settings: Mail, Contacts, Calendar. Scroll to calendar, then You have the option of adjusting the sync time of your calendar. Mine was set to "1 Month" so everything older than that was disappearing. I changed it to "6 Months" and when I returned to the calendar all events I previously entered that had seemingly disappeared, magically reappeared! Even in the multiple forms I had entered them so I deleted the duplicates! Good Luck!

I have installed and downloaded the photoshop creative cloud but am unable to activate it from my computer. Looks like others are having this problem. What can i do?

Please help- when i double click on the cc icon it takes me back to the menu from which i downloaded int eh first place. On that menu it tells me I have already installed PS- now how do i activate it?
carolK. yearofthecrow @verizon.net

Press the Option, Command, and Escape keys, select Safari, and click on Force Quit.
(62398)

Since getting os5 my calendar is blank until i go back a month, then return to the current month and everything appears. Anyone else having this problem?

First time submission. Sorry if I'm doing it wrong.

Others have reported that problem.
If you want Apple to know report it at: http://www.apple.com/feedback/ipad.html

Y is it that my iphone 3gs that has never been jailbroken is droping calls like crazy i called rogers and they said its a ios 4.3.3. problem and if u google it alot of ppl are having this problem but apple doe nothing about it ??

i called rogers and asked them about this and they said its a ios 4.3.3 problem i called apple and they were like too bad. we dont know theres a problem and its all over google if u look for it its making my phone very hard to use for work thinking about going back to my htc phone if this doesnt get fixed soon

Do you believe everything you read online from people you do not know?
I've never experienced a dropped call on my iPhone and I always update to the latest version.
Have you tried basic troubleshooting steps?
Why does everyone assume Apple has to fix the issue, quite honestly, when a call drops there is no way to tell which end it got dropped on or if the network simply dropped the call.

I just downloaded the latest Windows updates, now videos online will not work on Firefox but will on other browsers, anyone else having this problem?

After downloading the latest Windows updates I found that I could not play videos on YouTube or at other sites. Switching to other browsers I found I could play those same videos now without any problem. So I did a System Restore to determine if the Windows updates had affected video play using Firefox. The restore point was set to the day before the Windows download occurred. After System Restore was completed I could now play videos using the Firefox browser.
To make sure that the Windows update was the problem, I again downloaded the newest Windows Updates and once again could not play videos on any site using Firefox. System restore was used to again reset my computer to the day before and once again the videos would ow play in the Firefox browser.

Actually your reply took me in another direction and I found this on the Adobe site:
The RealPlayer extension for Firefox, Downloading & Recording, has compatibility issues with Flash Player 11.3. If RealPlayer is installed Flash Player content does not appear. YouTube provides an error message when you try to watch a video.
As a workaround, do the following:
Start RealPlayer.
Click the RealPlayer icon in the upper-left corner and select Preferences.
Select Download & Recording in the left menu and deselect Enable Web Download & Recording for These Installed Browsers option.
Click OK and restart Mozilla Firefox.
Once I followed this I could now again play videos in Firefox.

I'm having trouble with my MacBookPro and my Brother MFC 8460N. I can scan documents from the printer to my Mac Book Pro, anybody else having this problem? If so, any advice?

Im having trouble witht my MacBook Pro and my Brother MFC 8460N. I was at one time able to scan from the printer to my MB Pro, now I can still print but can no longer scan. Any suggestions? Thanks.

Contact Brother.

I'm in CA. My Face time quit working Thursday April 17. I need it to talk to my dad in the hospital in FL. Seems others in CA are having this problem. Help!

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