I'm really disappointed with new 5 update. No music, No photos, No videos, lost all emails. Anyone know how to get these all back? Yes, I have synced and synced and synced. Help

Question

I'm really disappointed with new 5 update.  No music, No photos, No videos, lost all emails.  Anyone know how to get these all back?  Yes, I have synced and synced and synced.  Help

Answer 1

Hopefully it isn't too late for this but:  before performing an update it is really best if you close all apps (double click the home button, click and hold on one of the apps that appears at the bottom of the phone until the red minus sign appears and then tap the minus sign until all apps are closed) and then turn the phone off by holding the standby button until the slider saying "slide to power off" appears and slide it to turn the phone off.  Then turn the phone back on and hook it up to your computer to sync and perform the upgrade.  This also helps if you do this before performing syncs too.  I had problems with an iPod previously where it would fail to backup before sync most times, but have never had a problem with updates or syncs since I started performing this procedure.  Unfortunately, your pre-update backup may have failed and the data in your apps might be gone, but you could try to restore your phone.  If I remember correctly how to do this, you connect it to your computer and check for updates.  It should say you're up to date, but have an option to restore the phone.  If it does, I'd try that.  It may also have a "restore from backup" option you could try.