I'm sending my iPod touch 4th generation in for service to fix the screen and home button. They're not gonna send me a new iPod are they?

I'm sending my iPod in to have the screen and home buttong fixed. I've heard that when peoplesend them in, apple send them new ones. But I want to keep this one because my dad engraved my name on it before he died. They won't send me a new one, will they?

Will the custom laser engraving on my iPod be preserved?
If your original iPod was personalized by Apple and you arrange service through Apple, you will be asked if you want your replacement iPod to be personalized with the same text. iPod personalization is not available in all countries or through the Express Replacement Service. If your original iPod was custom laser engraved by another company, your replacement iPod will not be personalized.

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My ipod touch is stuck in white screan i tried the power and home buton but is not working

while i was restoring my ipod touch on itunes an icon popped out with a usb an itunes symbol i did the reset thing wih them power and home button and i just turned white. my ipod wont even shut off i also tried letting my ipod die and when i turned it back on it sill went white. I NEED HELP

Try the other suggestions for the white screen include here.
iPod touch: Hardware troubleshooting
However, you likely have a hardware problem.

My ipod touch wont turn on. i tried holding down the power and home button for about 1 min nothing happened i then plugged it in to my laptop and tried to restore to factory setting.A pop up message sayin an unknown error now its a blank screen.what to do

how do i fix it?

What was the exact wording of the error message? Usually a number or other information is provided in addition to just saying unknown error.

I recently received an I Pod touch 4th generation. I synced it to my computer and now all my pictures that I have ever taken are now on my Ipod. How do I delete pictures that are not taken by the Ipod but were synced onto the ipod?

I recently received an Ipod Touch 4th generation. I synced it to my computer and now all the pictures that I have ever taken are on my I pod. How do I delete pictures that have been synced from my computer?

Hi megan21,
Connect your iPod to iTunes, click on your device, and then click on the "Photos" page. If you don't want any photos on your iPod, make sure the "Sync photos from [photo application]" checkbox is unchecked. Or, you could select specific photos in that page to sync to your iPod.
Hope this helps,
O.C.

HT4098 How do I turn off auto-renewing subscriptions on my iPod Touch 4th Generation? I have followed all the directions that have been suggested.

How do I turn off auto-renewing subscriptions on my iPod Touch 4th Generation. I have followed all the suggestions, but my device does not follow those prescribed steps. Can somone please help me. I'm not very computer savy.

If you go to yur account setting what do you see? The app subscription says:
• Auto-renew may be turned off by going to your Account Settings after purchase and must be turned off at least 24-hours before the end of the current period.
If that does not exist, and since eHarmony was not helpful, contact iTunes
Apple - Support - iTunes - Contact Us
Tell them you contacted eHarmony

Can i trade my ipod touch 4th generation 8gb for the new ipod touch 5th generation?

can i trade my ipod touch 4th generation 8gb for the new ipod touch 5th generation?

Apple will only give you a 10% recycling discount if yo turn in an old iPod when yo purchase a new one.
Apple - Recycling Program for iPod and Mobile Phones

I just bought an iPod touch 4th generation 8GB for $199.99 but then when the iPod touch 5th generation came out, the 4th generation was still $199.99, but for a whole 16GB. Is there a way I can get some sort of free space?

I just bought an iPod touch 4th generation 8GB for $199.99 but then when the iPod touch 5th generation came out, the 4th generation was still $199.99, but for a whole 16GB. Is there a way I can get some sort of free space?

If "just" is less than 14 days, you can return your iPod to Apple for a full refund.

Hi, I have an iPod touch 5th generation which i got about 10 months ago and now my sound is not working. for example my music isn't playing nor are any of my game sounds. Someone help please.

Hi, I have an iPod touch 5th generation which i got about 10 months ago and now my sound is not working. for example my music isn't playing nor are any of my game sounds. Someone help please.

No sound form :
- Speaker?
- Headphones?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My ipod touch 4th gen will not turn on, i have held the power and home buttons, i have plugged my ipod into itunes and tried again, yet nothing happens, what should i do?

My ipod touch 4th gen will not turn on, i have held the power and home buttons, i have plugged my ipod into itunes and tried again, yet nothing happens, what should i do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I 'think' my Ipod Touch is in recovery mode and people say to hold the power and home button for 10 sec and i did, but its still not turning back on. Plus its dead and wont charge

I 'think' my Ipod Touch is in recovery mode and people say to hold the power and home button for 10 sec and i did, but its still not turning back on. Plus its dead and wont charge. PLZ HELP ME!!!!

- If in recovery mode the screen will have an iTunes logo with an USB plug.
- Have you tried connecting it to your computer for a n hw and then see if it appears in iTunes. If it does restore the iPod.
- If screen is blank, try placing he iPod in recovery mode and then restoring. For recovery mode:
iPhone and iPod touch: Unable to update or restore

I have an ipod 2 generation, but it wont charger or turn on. i try pressing the power and home button at the same time but it still wouldnt work. what else should i try to do?

One day I was going to download music from my laptop to my ipod, I was able to download all the songs I wanted but later when I try to charger my ipod it wouldn't let me. The next day I bought a new charger but it still didn't charger. I try pressing the power And home button at the same time but it still wouldn't turn on or charger.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected. We have tried holding the power and home button at the same time for several seconds, and the screen still stays black

My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected. We have tried holding the power and home button at the same time for several seconds, and the screen still stays black. Thanks!

Hello skdog I possibly think your ipod touch is black because it has not charged. If your dock is broken it might just mean the dock will be broken and so might be the USB port. You should see an Apple shop nearby and hand it over and see what they can do. I hope this information works!

Ipod not turning on even when hold the sleep and home button?

i have charged it for a while nothing happened. Tried the sleep and home buttons, still nothing.

Try restarting instead of resetting...
Press and hold the On/Off Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
More help here > iPod touch Troubleshooting Assistant

My Ipod will not turn on. I held down the power and home button for several seconds, and the apple sign shows up. Itunes doesn't even recognize my Ipod. HELP!!!!

My Ipod will not turn on. I held down the power and home button for several seconds, and the apple sign shows up. Itunes doesn't even recognize my Ipod. HELP!!!!
How do I restore my Ipod when Itunes doesn't even recognize it???
I don't care even if I loose all my songs and apps, I just want me Ipod to work again!!!
PLEASE HELP!!!! THANKS IN ADVANCE

I ended up on this link, which related to my problem:
http://support.apple.com/kb/ht1808
When I got to step #3 (While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.) my Ipod would not turn on, and Itunes did not recognize my Ipod. :S

How can you start up your ipod if holding the hold and home button does not work?

how can you start up your ipod if holding the hold and home button does not work?

Remi,
How long did you hold these buttons for? Did you try more than once? Have you tried letting it charge for a bit and trying again?
If nothing else, see this article for more troubleshooting assistance.
http://support.apple.com/kb/TS2771
B-rock

I'm sending my iPod touch 4th generation in for service to fix the screen and home button. They're not gonna send me a new iPod are they?

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