I'm trying to open samsung pc studio and it givesme an error message and windows then tells me my flash player is incompatible with my system...this after i've downloaded the flash player im told is compatible with my system
i'm trying to open samsung pc studio and it givesme an error message and windows then tells me my flash player is incompatible with my system...this after i've downloaded the flash player im told is compatible with my system
In general, when desktop software is using Flash Player, it's because they're embedding an Internet Explorer window in the application. If you don't have Flash Player for Internet Explorer (aka. the ActiveX Flash Player) installed, then the desktop application isn't going to work.
So, fire up Internet Explorer
Go here: http://get.adobe.com/flashplayer/
Follow the prompts, and then re-launch the application after you've completed the installation in IE. Hopefully that sorts it out for you.
Similar Messages
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I am trying to open a PDF file and it keeps telling me I need a later version of Abode Reader. My current version is the latest version.
Thanks for responding.
I am using a Mac with OS X Yosemite Ver. 10.10.1, Adobe Version 11.0..1 (which is the latest for Mac)
It is an online PDF and I am using Safari Ver. 8.0.2
This is the message I am getting when I try to open it:
To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html
For further support, go to www.adobe.com/support/products/acrreader.html -
I am running InDesign CS5.5 and trying to open an In Design File but getting an error message. " Cannot open the file "PDavidLCover.indd". Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file me be open in another application."Please help I really need to get this file open.
Since you've shown us the folder contents it's a good bet it isn't in use (no lock file). And it doesn't look like the file is mis-named as there doesn't seem to be anything else there that would be the .indd file (but just in case, open it in TextEdit and paste the first few lines here so we can see what the file header says), so the most likely case is the file is damaged. Is that on a removable device of some sort?
You can try the tool at Repair corrupt InDesign Adobe files on Mac OS X or send me a link to the file by private message and I'll try the recovery tool I have for Windows. -
When I try to login to the website of my bank, I get the following error message:
403 - Forbidden: Access is denied.
You do not have permission to view this directory or page using the credentials that you supplied.
I have a new MacBook Air with OS Yosemite installed.
What is the problem and how can I solve it?Some websites require a special client certficate for access. If you don't have that certficate, you'll have to contact the site operator to find out how to get one.
Sometimes the problem is caused by a web server that is configured to request an optional client certificate. Safari treats the request as mandatory. In that case, other browsers such as Firefox and Chrome may be able to connect to the site, because they ignore the request.
The first time you were prompted for a certificate, you may have clicked through a dialog that requested access to the Apple certificate in your keychain that is used to secure the iMessage service. In that case, you may be able to regain access to the site in Safari by doing as follows.
Back up all data.
Double-click anywhere in the line below on this page to select it:
com.apple.idms.appleid.prd
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Paste into the search field in the Keychain Access window by clicking in it and pressing the key combination command-V. An item may appear in the list of keychain items. The Name will begin with string you searched for, and the Kind will be "certificate."
Delete the item by selecting it and pressing the delete key. It will be recreated automatically the next time you launch the Messages or FaceTime application.
The next time you visit a site that prompts for an optional client certificate, cancel out of the prompt. You may have to do this several times before the server stops asking.
Credit for this idea to Christian Braukmueller of SAP. -
I am trying to open an interactive chart but I am getting a message saying I need to install flash but it is not compatible with iPad, is this correct or is there some way around it. Thank you.
Flash is not supported on the iPad - and as Adobe have never managed to make a version of their flash player that works on iOS devices, and they have recently announced that they are stopping development on all mobile versions of it, it probably never will be
Browser apps such as Skyfire, iSwifter, Puffin and Photon 'work' on some sites, but judging by their reviews not all sites. Also some websites, especially news sites, have their own apps in the App Store. -
I have an iPhone with iOS 7.1.1 and am trying to update to 7.1.2, but get an error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone"
Assuming you are using the current version of iTunes (11,2,2), open iTunes, click "Preferences" under the leftmost entry on iTunes' menu, then choose "Devices".
Find the iPhone's backup there, highlight it, and choose "Delete Backup". -
i upgraded to lion when it first came out but today i tried to open my photoshop cs2 and its telling me the powerpc applications are no longer supported is there any fix out there for this
Lion is Not compatible with PPC (Power PC) based software, such as your older version of PhotoShop. Your choices are you can either upgrade to the newer version of PhotoShop, or you can backup your data and apps, erase your harddrive and reinstall Snow Leopard.
Hope this helps -
I am trying to open a service request and the site does not work.
I am trying to open a service request and the site does not work with ANY browser. I get the page https://getsupport.apple.com/GetParts.action which says "Send in for service. We just need a little more information." The continue button does not work. I've seen this problem before trying to file support requests. It's as if Apple simply does not want you to create requests.
I just went through several screens and had no problems. Try clearing your browser's cache and/or history.
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I keep getting Configuration Error: 6 when I try to open my Adobe CS5.1 on my Macbook Pro with 10.6.8 operating system. I have tried to restart in safe mode and un/re-installing. What is there I can do to prevent this?
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer. -
Trying to create a Photomerge in Bridge, when the files open in Photoshop ( small jegs ) , I get a error message of " Unable to process latte files " / " null is not an object "
Please helpWait a second, Photoshop can make lattes now? Personally I prefer my coffee black, but man have I been under-utilizing this program.
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I'm trying to open an iTunes account and was asked to provide one of each:credit card details or gift card details.i provided a gift card details and yet I'm being asked to contact the support team!!! Pls can someone help me out on this as I cant enjoy my new iPad 3 without buying apps
Brenda, the easiest way to contact the support team is thru the iTunes Customer Service website:
http://www.apple.com/support/itunes/contact/ -
Hi I have a question about shooting in Raw with my Canon EOS 6d.
I'm in the process of learning photography and my goal was to start shooting in raw.
I have Photoshop CS5. When I tried to edit my images in raw I received an error message stating, "The photoshop camera raw plug-in did not recognize the format. If these files are from a camera, you may need to update your camera raw plug in."
In researching the issue I read that to edit in raw you need a camera model requirement of at least 7.3 which only works with CS6. My version of CS5 is 6.0.0.205. Being new to all this I see that my options are to upgrade to CS6 or convert by using DNG converter and paying a monthly fee. Two things I know nothing about and don't know which is would be more beneficial.
I'd appreciate any advise on which route to go and how upgrade and what it may cost. THANKS in advance!
HeatherIn researching the issue I read that to edit in raw you need a camera model requirement of at least 7.3 which only works with CS6.
That is correct. Your camera was first supported by Camera Raw 7.3. Camera Raw 7.3 will not work with CS5. You need CS6 or CC.
Being new to all this I see that my options are to upgrade to CS6 or convert by using DNG converter and paying a monthly fee. Two things I know nothing about and don't know which is would be more beneficial.
I'd appreciate any advise on which route to go and how upgrade and what it may cost.
It all depends on your preferred workflow and your budget.
Using the DNG converter is free. There is no monthly fee. You use the converter to convert all Raw files from the EOS 6D to DNGs then edit the DNGs in CS5. That's an extra step every time - every photo. Some people don't like the extra step. Others don't mind.
Camera raw, DNG | Adobe Photoshop CC
Or you can upgrade to CS6 (non-Cloud) and pay the upgrade fee
Creative Suite 6
Or join the Cloud and pay the monthly fee
Or join the Photoshop Photography Program (US9.99/month) and get PS CC+LR -
HT201066 QuickTime: I'm trying to open a .WMV file and I get the following message.
I'm trying to open a .WMV file and I get the following message.
"The document “.wmv” could not be opened. The movie is not in a format that QuickTime Player understands. You may need to download additional software.Two other possibilities.
Video Player - Divx
Video Player - VLC -
When trying to purchase anything on itunes I am getting an error message. (There was an error in the itunes store. Please try later - 42408) Why is this?
poppypower wrote:
When trying to purchase anything on itunes I am getting an error message. ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Whenever I click on iTunes store, it just takes me to this huge add to download the new version of iTunes. I have tried clicking the download box and downloading it, but it still will not let me past the add so I can buy music. What gives
this is a follow up from the profane post earlier....
i have done this twice in two other posts..
here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
the only place to get to tools is the pop up box that appears when you click check for updates.. if there is an available update then the pop up shows up with the quick time and itunes files to download. so i finally figured that out. i clicked on tools and manual update, four files were saved to a file. Apple mobile device support, another one similar, itunes, and another one i cant remember. I only downloaded the itunes file seeing as though thats all i needed to accomplish in the first place.
so then i restarted my computer bc you need to reboot and then reopen itunes for update to take effect. once i have itunes back open i plugged in my new 5s which i am trying to sync to my computer to get all my stuff back bc i lost my previous phone over the weekend.. once i plugged the phone in an error stating i needed to unistall the apple mobile device support and itunes and then reinstall. well i dont know where those files were originally stored on my computer AND since my itunes was updated, just not the other 3 associated files, when i click check for updates it says its up to date and then pop up containing the quick time and itunes does not pop up thus i cant get back to the tools tab to manually save the 4 files again.
so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
so i literally have no idea what to do at this point.. if you have read this you are probably just as confused as me...
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