I'm trying to publish an ebook using iAuthor for a client.  We're asked to 'Sign in to iTunes Connect' using the Apple ID a continues to be regected

I'm trying to publish an ebook using iAuthor for a client.  We've been through the systems check and we have all the meta data, screen shots and preview files ready to go. We're asked to 'Sign in to iTunes Connect' using the Apple ID a continues to be rejected - the message that comes up is: YouApple Id or password was entered incorrectly. We've been thought the process (via the link Forgot?) of resetting the password, but still no luck. Help please.

Have you got a developer account, not just a normal Apple ID?
https://developer.apple.com/support/resources/itunes-connect.html

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