I'm trying to set up my Facetime but I'm getting a message that says my registering device does not have appropriate credentials
I'm trying to set up my Facetime on my laptop but I'm getting an error message that says my registering device does not have appropriate credentials. How can I fix this?
katharina,
The specific circuit board I was talking about is the "Logic Board" which should have the serial number of your computer embeded electronnicaly. Sometimes the technicians who replace this board do not bother to enter the computer's serial number into it after making the repair/replacement. Probably because they don't think that it is important. The only way you can have this done is to bring it back to the shop where it was repaired, and have them do it. On some Macs you can check the electronic serial number by clicking on the Apple logo on the top left hand corner of the screen, then clicking on "about this mac" then clicking on "more info" button on the window which will appear. If you can't see any serial number, then your replacement board was not serialized.
Similar Messages
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I am not able to loing FaceTime and have tried to get support from apple communities also, but none of those worked out.... Please help me to resolve "The registering device does not have appropriate credentials."
Hello GAURAV,
Thank you for providing the details of the issue you are experiencing with logging into FaceTime. I recommend the following article:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Thank you for using Apple Support Communities.
Best,
Sheila M. -
When trying to log into face time I get the registering device does not have appropriate credentials after I sign in, I have OSX 10.8.4 on my Mac Pro. I can log into face time without a problem using my IPAD.>
Please take each of the following steps that you haven't already tried, until the issue is reolved. If there's no resolution after Step 3, post your results.
Step 1
Sign out of iMessage in the Accounts tab of the preferences dialog, then sign back in.
Step 2
Log out of your user account and log back in.
Step 3
Boot in safe mode and test, then reboot as usual and test again.
Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. -
Hi there
I've been trying to log into my facetime, i put in my apple ID and passward but once i click "sign in" the following message appears "the registering device does not have appropriate credentials".
I have installed all my software updates, made sure my apple ID email is verified, have made sure my date/time/time zone is correct as suggested in other posts but this hasn't worked. I've also tried to delete and re-install facetime but this hasn't worked either.
Please advise me on what i need to do
ThanksHello vbabs
Check out the article below for troubleshooting FaceTime activation and other issues as well.
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
When I try to log in into my facetime it tells me tha the registering device does not have apropiate credentials. how do I fix it?
Check for the latest updates for your OS, you'll get that error message if you do not have the latest security updates for your operating system.
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?I'm trying to download a free app and I keep getting a message that says; "Payment Type paypal is not supported on this device blah blah go to the iTunes Store on your computer. You must verify your payment info before you can make purchases. I did all that, updated payment info and checked paypal it is verified, and it still won't work. Im stumped
If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
I have a new IPod Nano and when trying to connect to my PC for the first time I get a fault message that says the "USB Device is not recognized by my computer. I have several other IPod devices and have never had this problem. When I go to windows explorer, the device does not show at all, so I cannot manually open it.
Hello JETaylor2015,
Congratulations on your new iPod nano! I would be concerned too if my iPod was not recognized by iTunes or my computer. I recommend reviewing this article for steps to take when your iPod is not recognized:
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.
Does anyone know what I need to do?
Thanks. :-)What are the exact error codes that are appearing when trying to update?
Have the steps for troubleshooting those errors as listed in the article from which the question was posted been tried? -
I tried to do this, but I'm getting a message that says I have to turn off find my iphone before I can restore. Since my Iphone is locked, obviously I can't do this. So how can I unlock it?
Put your passcode in to unlock it.
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When trying to restore the iPhone 4, I get a message that says "The requester resource was not found." What does this mean?
Hi timtim89,
Thanks for visiting Apple Support Communities.
You may need to restore your iPhone after placing it in recovery mode. See this article for the steps:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Regards,
Jeremy -
Trying to make a bootable disc but i keep getting this message as a failure notice. "Could not find any scan information. The source image needs to be imagescanned before it can be restored.", what can I do? Any help at all would be appreciated.
Have you tried scanning the source image? Disk Utility > Images menu > Scan Image for Restore…
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When I try to log into Facetime or IMessage, system have returned the following error:
Registering device does not have the appropriate credentials
Two days ago Facetime was working correct I did not change my Apple ID or my password since them. Operating system is Mountain Lion update running on my MacBook Pro.
I do not know if could be a reason for this issue or not but I have updated recently my iPhone and my iPad to iOS 7. But Facetime between these device are working properly, the problem is with the MacBook Pro.
Please, any help to solve this problem will be apreciated.I do have the same thing going on with my MacBook! it's annoying!
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I keep getting a messages that says" the maximum number of free accounts have been activated on this Ipod touch" I only have one account set up. What do I need to do?
Thank youWelcome to the Apple Community.
You should only get that message when you are trying to create a new account.
Unfortunately once all the 3 iCloud accounts have been created on your mobile device, you cannot create any more regardless of what you do. You will need to re-use one of the accounts that you have already created or create your new account on another device or computer. -
After updates to Pages and several other applications I received an update to Mavericks 10.9, all of which were downloaded and uploaded to my MacBook Pro. After the uploads I created a document in Pages which I saved to my folder. Now when I try to open it I get a message that says I need the latest version of Pages to open this document. What do I need to do to reload the last update to Pages so I can open my document?
In both cases you have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Judging from sterling r's response Apple has not only managed to confuse all its users, but also itself.
Note: Apple has removed over 90 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Pages '09 should still be in your Applications/iWork folder.
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter -
I'm trying to log onto app store, but I keep getting a message the my device or computer is unable to be verified. How do I verify it when the app store will not allow me to log onto the account even when I use my Apple ID, which works with no problem on itunes. What is up and how do I correct it now!
Check your mac's Serial Number.
Some people have problems with missing serial numbers on their Macs and that's the message you get when this happens.
Click on the Apple at the top left of the screen, open "About this Mac" and click on "More Info". You should see a list with information about your Macbook Air. Check that on the Serial Number field you have your Mac's Serial. If you have "SystemSerial#" written instead then that's your problem.
You can re-enter your serial number if you have a USB CD drive, it's not very straightforward but I can walk you through it if you need it.
Cheers
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