I'm trying to start the Ipod for the 1st time, it keeps telling me to plug into i tunes, not sure what the problem is, I'm trying to start the Ipod for the 1st time, it keeps telling me to plug into i tunes, not sure what the problem is

I just purchased an additional ipod. When I turn it on it tells me I have to plug into i tunes. I can't get any other screen to display on the device. I have plugged it into my computer and tried to sync but the sync button is not highlighted as a selection. I can't figure out what to do.

It's telling you to plug into a computer loaded with iTunes! You must highlight the iPod on the left side to make the Sync button available. This is because multiple devices can be simultaneously synced (wirelessly) from the same iTunes and you must decide which device you're syncing.
Also, Please read Chapter 2.
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

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HT2305 My iPod is not being read by iTunes. What do I do to be able to sync my iPod if iTunes is not starting the setup wizard for the iPod when it is connected to a Dell PC? I am new the iTunes and iPods.

My iPod is not being read by iTunes. What do I do to be able to sync my iPod if iTunes is not starting the setup wizard for the iPod when it is connected to a Dell PC? I am new the iTunes and iPods.

Hello, BAHannebaum.
The article below should resolve any device not being recognized in iTunes issue that you are experiencing. The most common issues are the Apple Mobile Device Support driver or iTunes is outdated. Start with the first step and test the results after each step processed.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

HT1483 I get a message "The Itunes server could not be contacted, check your internet connection" when trying to check for Ipod Nano software updates. I have a 1st generation Nano and haven't updated the software for a while. My internet connection is wor

I get a message "The Itunes server could not be contacted, check your internet connection" when trying to check for Ipod Nano software updates. I have a 1st generation Nano and haven't updated the software for a while. My internet connection is working. Was thre a change in the internet address for NANO software updates? Do I have to reconfigure something in Itunes to point to the correct address?

What version of iTunes are you using? The latest is 10.6.3. In iTunes, choose Help -> About iTunes to check the version number. If it's lower than 10.6.3, download the latest version from here.
B-rock

TS1398 my ipod touch worked fine on my wifi home network. After not using my ipod for a month or so, I cannot access the internet. All other devices work fine. Thus, its not my home wifi....I tried resetting...forgetting....nothing works...still cannot ac

hello - my ipod touch worked well until a couple of months of non-use. Now, I cannot access the internet thru my wifi. All my other devices have no such problem. I have tried resetting wifi, "forgetting network" turning wifi off and on....nothing works....can anyone help?

- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router.
- Reset networks settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
Does the iPod see the network? Error message? Does the iPod connect to other networks?

I currently have Leopard, and there are no longer updates for it. So I must upgrade to either Snow Leopard or Mountain Lion. Without doing so I cannot update my itunes, and my ipod is no longer compatile with my mac. How can I buy the upgrade

I currently have Leopard, and there are no longer updates for it. So I must upgrade to either Snow Leopard or Mountain Lion. Without doing so I cannot update my itunes, and my ipod is no longer compatile with my mac. How can I buy the upgrade, since I do not have access to the mac store as that comes with Snow Leopard? I went to Best Buy and they said neither Snow Leopard or Mountain Lion can be bought there.

Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
Whilst Apple have withdrawn Snow Leopard from their stores, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $20 for a single user, or $30 for a family pack that covers up to 5 Macs. You can also purchase the code to use to download Lion from the same number (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/
If you are outside the US call your national Apple Helpline:
http://support.apple.com/kb/HE57
If you're in the UK, use this number: 0871 508 4400
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard.
To use iCloud you have to upgrade all the way to Mountain Lion:
http://support.apple.com/kb/HT4759

I opened my iPod Touch up to fix my home button. When i closed it back up it had a white screen. I tried pressing lock and home button for 10 seconds and it worked but while i'm using it it goes white with lines on the screen. Help please

I opened my iPod Touch up to fix my home button. When i closed it back up it had a white screen. I tried pressing lock and home button for 10 seconds and it worked but while i'm using it it goes white with lines on the screen. Help please. This has been happening for a while and i've tried everything but it doesn't work.

Try:
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

I have install last update for i pod(ios5) but during installation there was one problem....i have restore my ipod and now i have lost all my buyed music!!Is not possible download it....?What are the details, including any error messages, related to your

I have install last update for i pod(ios5) but during installation there was one problem....i have restore my ipod and now i have lost all my buyed music!!Is not possible download it....?What are the details, including any error messages, related to your question?

Have you not got the music on your computer and/or on backups on, for example, external drives or CDs/DVDs ?

Recharging my iPod (3rd gen.) on my 2010 iMac goes extremely slowly (via usb port at the back). This is mainly because recharging stops when my mac goes to sleep. I just can't believe that Apple doesn't have a sollution for this, but I haven't found itth

Recharging my iPod shuffle (3rd gen.) on my 2009 iMac (OS 10.5.8) goes extremely slowly (via usb port at the back). This is mainly because recharging stops when my mac goes to sleep. I just can't believe that Apple doesn't have a sollution for this, but I haven't found it yet... What's the most efficient way of recharging?

Purchase a wall charger for it instead.
B-rock

Ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

The Ipod I have been using for years no longer will hold a charge. My wife doesn't use hers so I would like to use it as my main ipod now. How do I get it to sync my play lists?

The Ipod I have been using for years no longer will hold a charge. My wife doesn't use hers so I would like to use it as my main ipod now. How do I get it to sync my play lists?

Hi BFW29,
Thanks for visiting Apple Support Communities.
You can use these steps in this article to set up syncing with your computer and the new iPod:
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
Regards,
Jeremy

I have the Photoshop Photography Program and every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.

I have the Photoshop Photography Program and now every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.

Jodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma

Have an ipod and then got the wife an iphone4. all passwords are screwed up. she can not access playstore cuz she doesn't have password. i can not get find any help on how to get or update a password for the ipod. and then get her a separate password for

have an ipod and then got the wife an iphone4. all passwords are screwed up. she can not access playstore cuz she doesn't have password. i can not get find any help on how to get or update a password for the ipod. and then get her a separate password for her iphone. we need to save her photos, music, etc to ? icloud and the phone stuff to verizon cloud? so when she gets her new Iphone6 she can have all her "stuff" back on the new phone. hope this makes sense. please offer suggestions here or at [email protected] thanks for your help!

Oh no! I'm sorry to see there's a lot of confusion here and data shared, x-rayDon. We can definitely work to fix. This happens when two devices share the same Apple ID, so she will need to reset hers. She can do so by assessing this link Apple - My Apple ID. You will need to decide who will keep the account if want separate Apple IDs since purchases cannot be shared unless you do Family Sharing.
RobinD_VZW
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Hi. my laptop was reformatted recently, and my itunes there erased. i created a new one but the problem is it doesn't sync with my ipod anymore. what is the solution for this? can someone give me a tip? will really appreciate. thanks

hi. my laptop was reformatted recently, and my itunes there erased. i created a new one but the problem is it doesn't sync with my ipod anymore. what is the solution for this? can someone give me a tip? will really appreciate. thanks

Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

I have the first generation ipod touch it's updated to the iOS 3.1.3. Anytime I try to download an app it says it needs to have iOS 4.3. We want to download apps for my daughter. Does anyone know of any children's apps for the iOS 3.1.3

I have the first generation ipod touch it's updated to the iOS 3.1.3. Anytime I try to download an app it says it needs to have iOS 4.3. We want to download apps for my daughter. Does anyone know of any children's apps for the iOS 3.1.3

Any joy ? I'm having same problem. Just bought two for my twins birthday and I think it was a big mistake!!!! Thanks

I have 2 itunes accounts. I can no longer use my first one for purchases so I had to start a new one and it will not sync from my new one without deleting everything on my same ipod from my previous account. How do I sync between both accounts?

I have 2 itunes accounts. I can no longer use my first one for purchases so I had to start a new one and it will not sync from my new one without deleting everything on my same ipod from my previous account. How do I sync between both accounts?

Wayland wrote:
The CS.com service account has long been closed. I cannot get it to respond to my years ago password for that account. So I ask them to send me a new password and of course it goes to my years ago email number.
Don't have it send email.
Answer the security questions.

HT1689 I need to get my iPod to no longer be associated with the original i store account. My husband set it up through his account but now I have my own account. I don't want to go through his every time I want to make a change. how do I make this change

I need to get my iPod to no longer be associated with the original i store account. My husband set it up through his account but now I have my own account. I don't want to go through his every time I want to make a change. how do I make this change?

I am trying to stop using my I-pod under my husband's I-Tune account. It was set up under his account and the only way I can use it under my account is to erase all of the songs my husband loaded on for me. I had heard there is a duration that I-Pods are locked into to one account only, and I am trying to discover how I can use my account without having to erase everything on the I-Pod. I know it sounds confusing but that's the way I-tunes have set it up. thanks for asking.

I'm trying to start the Ipod for the 1st time, it keeps telling me to plug into i tunes, not sure what the problem is, I'm trying to start the Ipod for the 1st time, it keeps telling me to plug into i tunes, not sure what the problem is

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