I need help accessing a download

I heed to reinstall my HP printer with A download from HP

mmrev,
This is a question you need to approach HP with. That way you can obtain the proper install file for your particular printer and instructions for downloading the file and installing.
davewdan

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I need help accessing recently downloaded music on my ipod

I recently downloaded music from my PC to my ipod. I can play that same music through other computers but can not see it in my ipod music directory for selecting that music for direct play.

Hi dljewkes,
If you are having issues syncing music to your iPod nano, or the music you synced isn't showing up on the iPod for some reason, you may want to double check the syncing steps as outlined in the following article to make the music is being synced properly:
iTunes: Syncing media content to iPod
http://support.apple.com/kb/HT1351
If the iPod still isn't recognizing or playing the synced music, you may want to try restoring it to factory settings and syncing again:
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Regards,
- Brenden

I have tried downloading photoshop cs2 and cs4 on a new computer. I have the disc available for cs2 and the serial number for cs4. They are both registered in my name. I need help doing a download.

I have tried downloading photoshop cs2 and cs4 on a new computer. I have the disc available for cs2 and the serial number for cs4. They are both registered in my name. I need help doing a download. I was able to get part way through cs4, it showed up in my downloads but never got as far in the process as to ask for serial numbers. I tried with cs2 and I got an error message that some bit of information was incorrect. I currently have both downloaded on two other lap tops I own. One is operational and one is dead. I cannot access the dead one to remove the program. Thank you in advance for any assistance.

For CS2 you will need to download a special new version
CS2 Activation
You might find CS4 download here
Prodesign Tools — Photoshop Direct Download Links

Need help accessing the router web page. I have been tol...

Need help accessing the router web page. I have been told my router is acting like a switch and the IP address is not in the proper range. I have tried reseting the router (hold for 30 sec and unplug for 5 mins). Didn't work.
thanks

What router are you using? Almost all Linksys routers use 192.168.1.1 as the default local IP address, but there is at least one that uses 192.168.16.1 , namely the WTR54GS (not the WRT54GS).
You need to try again to reset the router to factory defaults.
To reset your router to factory defaults, use the following procedure:
1) Power down all computers, the router, and the modem, and unplug them from the wall.
2) Disconnect all wires from the router.
3) Power up the router and allow it to fully boot (1-2 minutes).
4) Press and hold the reset button for 30 seconds, then release it, then let the router reset and reboot (2-3 minutes).
5) Power down the router.
6) Connect one computer by wire to port 1 on the router (NOT to the internet port).
7) Power up the router and allow it to fully boot (1-2 minutes).
8) Power up the computer (if the computer has a wireless card, make sure it is off).
9) Try to ping the router. To do this, click the "Start" button > All Programs > Accessories > Command Prompt. A black DOS box will appear. Enter the following: "ping 192.168.1.1" (no quotes), and hit the Enter key. You will see 3 or 4 lines that start either with "Reply from ... " or "Request timed out." If you see "Reply from ...", your computer has found your router.
10) Open your browser and point it to 192.168.1.1. This will take you to your router's login page. Leave the user name blank (note: a few Linksys routers have a default user name of "admin" (with no quotes)), and in the password field, enter "admin" (with no quotes). This will take you to your router setup page. Note the version number of your firmware (usually listed near upper right corner of screen). Exit your browser.
If you get this far without problems, try the setup disk (or setup the router manually, if you prefer), and see if you can get your router setup and working.
If you cannot get "Reply from ..." in step 9 above, your router is dead.
If you get a reply in step 9, but cannot complete step 10, then either your router is dead or the firmware is corrupt. In this case, use the Linksys tftp.exe program to try to reload your router with the latest firmware. After reloading the firmware, repeat the above procedure starting with step 1.
If you need additional help, please state your ISP, the make and model of your modem, your router's firmware version, and the results of steps 9 and 10. Also, if you get any error messages, copy them exactly and report back.
Please let me know how things turn out for you.
Message Edited by toomanydonuts on 01-21-2008 04:40 AM

Needing help installing a downloaded version of cs2

Hi, I am needing help installing a downloaded version of cs2 as I have purchased this product in the past, can anyone help me?

Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

Hi! Need help! I downloaded Reader 9.1 and now it won't install Get error message "Error 1606. Could no access network location %APPDATA%\. I'm about ready to trash my computer! Thanks!

Hi! Need help desperately! I downloaded Reader 9.1 and it won't install. Get the error message "Error 1606. Could not access network location %APPDATA%\. Thanks!

Hello again:
I don't mean to step on any toes here but it seems that the root of the problem is being ignored. I offered before that the problems you are experiencing are due to inconsistencies in the Windows registry. While I could speculate on the various methods of how this came to be, I don't have that kind of time nor is there a need. More than likely it is some type of malware that has infected the system but that should be explored on more suited forums such as MajorGeeks.com or BleepingComputer.com. The way I see it, you have a few paths you can take, all of which will lead you to the same place: no more error 1606 and a functional Reader:
Option 1: Run the Windows Live OneCare free safety scanner to resolve any broken registry links it can find.
Option 2: Manually fix the "broken" registry entries in the Windows registry. While I understand Pat's hesitation to do so, the truth of the matter is it will resolve the immediate issue. Once the APPDATA path is corrected, you should then be able to install Reader.
Option 3: Restore Windows to a previous date using System Restore located in Help & Support of the Start menu.
Option 4: [SLEDGE HAMMER] Reinstall Windows over the top of the current installation (NO FORMAT). Use this option only if you have no other recourse. The potential to lose all personal data and settings is high if this option is not performed correctly. If this option is chosen, be certain to use a "setup" profile (username) different than your current username. If you only have a manufacturer's system restore disk rather than a Windows CD/DVD, you may not have the option NOT to format which WILL result in the loss of personal data. This option should only be performed by someone who has previous knowledge of such or is willing to learn even at the expense of data loss/time/effort.
I HIGHLY recommend that any and all personal data is backed up to an external location such as a USB key, CD/DVD, or external hard drive prior to performing option 2 or 4 above. If you would like any of the options explained in greater detail, feel free to ask and I will oblige.
Best of success!
Michael

I need help! i downloaded new music and plugged my iphone into my computer and after i did that i lost all my pictures and everything that i need!!! it restored my iphone back to setting from february of last year when i last had an iphone, HELP! PLEASE!

I need some help fast please!! i have had the iphone since august and have videos and pictures i need like 100% need, and today i downloaded music and plugged my phone into my computer. The phone synched and it did to the settings when the iphone 4 first came out last year, dating back to when i first had it on february 24th, 2011. I need to restore it back but everytime i try to do it through itunes it puts me back to the same settings, i hope someone knows how to fix this problem, i would greatly appreciate any help!!!!

Check here and see if you got an automatic backup when you pluuged into iTunes. (Fingers Crossed)
Documents and Settings\USERNAME\Application Data\Apple Computer\MobileSync\Backup
If the recent backup is there, simply restore your phone from that backup. It sounds to me that instead of syncing the phone just by connecting it to the computer, you may have restored the phone to your ancient backup. No problem if you have the newer backup, but a huge problem if you don't have the recent backup.
If, in fact, you did restore the phone instead of getting a backup thru the (automatic) sync process, I'd strongly suggest getting the difference between the two straight in your mind.
My other suggestion would be to understand that your iPhone is "managed" thru iTunes. You need to connect the two whenever possible instead of using the charger.

Need Help to re-download my Photoshop Elements 12+Premiere Elements 12 to a new laptop Win-8 64-bit

When I purchased the special deal of Photoshop Elements 12+Premiere Elements 12, I owned a Windows Vista (32-bit) laptop. When I downloaded my purchase, all went smoothly, no problems w/Photoshop when I used the mouse's wheel-scroll feature, it helped me zoom in to specifically pinpoint areas in pictures t/b fixed, etc.
I now have a NEW laptop ... Windows 8 (64-bit). I re-downloaded my Photoshop Elements 12+Premiere Elements 12 onto my new one. Options to download the Premiere Elements showed I should use the "bottom" option to download for Win-8/64-bit - did that w/no problem. There were NO OPTIONS showing that the Photoshop Elements 12 had to ALSO be using a specific way to be downloaded? Consequently, I think (?), the problem that I'm having in using the mouse's wheel-scrolling feature may have been affected by using the "normal" format to download???
So here's my question: Because I bought this combined deal, should I have ALSO used the bottom option showing installation for 64-bit Premiere Elements 12??? I WOULD APPRECIATE A TIMELY RESPONSE - NEED HELP ON GETTING MY PHOTOSHOP WORKING PROPERLY, NOW!
Thank you in advance for any help/suggestions that can resolve my frustrating experience on this!
Léona Buckner
[email protected]

Oops!!!! I accidentally found my answer within my Photoshop Elements 12 "Preferences" folder! Only one part of my question remains --- what about how to download it as a 64-bit option, or does it matter at all?
Sorry to have panicked about this, but when I started using it, the cursor movements seemed unstable so I thought it was because of downloading for a 32-bit instead of my current OS-64bit!

NEED HELP WITH ADOBE DOWNLOAD ASSISTANT

EVERYTHING I TRY TO DOWNLOAD MY TRAIL VERSION OF ADOBE AFTER EFFECTS CS5. OK THE ADOBE DOWNLOASD ASSISTANT DOWNLOAD. BUT WHEN I CLICK IT. IT OPENS A NEW FOLDER THAT HAVE THE ADOBE ASSISTANT IN IT. SO I CLICK ON THE ASSISTANT . AND IT ASK ME DO I WANT TO OPEN IT, I CLICK YES. AND THEN IT COMES ON MY DOCK. AND THEN AFTER I CLICK OPEN. IT JUST DISAPEAR FROM MY DOCK. AND DON'T OPEN. I HAD IT WORKING LAST NIGHT.
I TRY TO DOWNLOAD IT OVER.
I NEED HELP QUICK. I HAVE A PROJECT DUE TOMMORROW. PLEASE HELP

Yeah, right. I spent an hour trying on 'chat' and got nowhere. They don't seem to know anything about the dl assistant.
I tried to install from here:
http://www.adobe.com/cfusion/tdrc/index.cfm?product=flash
the dl assistant comes up and it downloads cs5 flash pro and then prompts me that my system is due for a 'restart' which I select 'ignore'. Then it starts the installation and part way thru it prompts me to terminate ie and chrome. Okay, soon as I do that the installation terminates altogther and I have to start all over. Since it takes a long time to dl each time, all i want to know is where did the 'exe' go. when the install starts it seems to be running something called pdapp. i can't find the trial exe. i did this yesterday with the flash builder and everything worked as expected but it looks to work completely diff with flash pro. Why??? Where is the exe?

I need help with a download from Adobe

I need help with Adode photoshop elements that I bought from Adobe. The download take forever. I can't get signed in very easy. It take forever

Hi Kathy1963-1964,
Welcome to Adobe Forum,
You have photoshop elements 12, you can try downloading without the akamei downloader .
http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
Please read the " very important instruction" prior to downoload.
I would request you to disable the firewall & the antivirus prior to download.
Let us know if it worked.
Regards,
Rajshree

I have purchased a song that never completed downloading. I need help accessing song although still shows purchased?

I have purchased a song that never completed the download. Song now says purchased but can't get it and isn't in library. How can I access the song?

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Hard drive recently failed and iPhoto brings a -36 error when copying need help accessing image files

I recently updated my computer to mountain lion and after doing so my computer would no longer boot up. I took it to the apple store and they told me that the hard drive was damaged and needed to be replaced. They were booting my computer with an external drive and in doing so could access my computers HDD. Upon starting to drag and drop files to a new hard drive I started to get a lot of -36 errors. I proceeded to go go,e and create my own bootable thumb drive and try doing the same process with more time to look through it. I have up till now been able to copy most of my files but have run into a problem with iPhoto.
I have been searching around for a while now and have yet to find a method that helps me in my particular situation so I am now asking for help myself. I will explain what my current system of file recovery is and see if anyone can help me out.
I have since then replaced the HDD in my computer and purchased a SATA external HDD enclosure for the original drive. This allows me to still access all files and folders from the original drive. I have managed to recover a majority of the files but have recently run into a problem with the iPhoto library. Every time I try to drag and drop the iPhoto library to my new HDD it fails after "transferring" 2.02GB and tells me it has encountered a -36 error because some files cannot be read or written. I believe I am using iPhoto '09, I will check and confirm that later.
I am looking for a way to open iPhoto's library and access the image files it seems to be hiding from me. Please understand that I cannot open the iPhoto library either, I have lost access to the library entirely and want to see if there are any image files that I can save. I dont have the computer backed up recently and want to save my photos. Thanks for looking and I'm hoping someone can help.

Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command). Rebuild it to the Pictures Folder. This might overcome the -36 issue.
(This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.)
Failing that you're into recovering your Originals from the damaged Library and creating a new Library and starting over from scratch.
Regards
TD

Need help accessing the free trial to After effects?

I downloaded the app and installed the free trialed version but cant access it?

You need to provide system information and other details like what warnings you may get and all that. Nobody can help you with a proper technical explanation of the issue...
Mylenium

Need help accessing the factory default restore disk - Ideapad b5609

I am working on a friends PC. It will not start up in normal mode but will start in safe mode. This PC has Windows 7 64 bit installed.
I don't know whjat he did to this except I used Malwarebytes to remove some malware. After I removed the malware, the PC would not boot in safe mode, but would get stuck at classpnp.sys. I searched for a solution for this and the only thing I could get to work was renaming classpnp.sys to classpnp.old. This allowed the PC to boot in safe mode again but this needs to get fixed.
What I wanted to do was access the factory default restore disk, back it up to USB ( No dvd's) if possible and reinstall a fresh copy of the system. - But I don't even know if this laptop has a factory restore disk, Is there one?
The PC owner says he didn't get a dvd when he bought the PC. This person was born without arms and is not too PC literate. He uses the PC for e-mail and going to porn sites. It's possible he did have a dvd for the PC if it came with one but he just doesn't remember or even knew what it is.
I do see a Backup and Repair app in the start menu / Maintenence folder but It doesn't start from safe mode. One Key Recovery doesn't work either.. I don't know what it does but I was going to look at it to see if it will help fix the PC.
I tried a windows system recovery disk, and it says it cannot fix the problem. My friend told me this PC is over a year old so i assume it's out of warrenty.
Please help, Thank you.
Moderator Note; similar threads merged

I've already removed the malware with malwarebytes and double checked this with the offline version of Defender. The PC is over a year old.. the owner tells me it's not in warrenty. I didn't want to mess up the hidden recovery partition so i installed a fresh copy of windows 7 to C drive. Since I can now boot into C i will try to install and use OneKey recovery to access and reinstall from the hidden partition.
I understand there is an Enginers version of Onekey Recovery I may have to get if i have problems - it's the version of OKR that the OEM's use to set up the partition in the first place.. from my info anyway..
This is the second time tryiong to fix it from a fresh install on C drive. The first time had a Windows.old folder I wanted to try to reinstall stuff from, but on trying to back that up to a external hard drive via USB, the system crashed and said missing master boot record. A StartUp Repair disk ran 6 times could not fix the problem ( same disk I used to install.. told me it didn't find any problems !
Other odd behavior.. when i was copying the windows.old folder, it didn't tell me i had so many files to go.. always sais it had 0 files left to transfer.
I couldn't get the sound drivers to work even after downloading the right ones from lenovo. I even let device manager try to reinstall the drivers from the Realtek folder in the windows.old folder - those should have worked - and the pc told me that the drivers matches and were up to date - however, the error i get told me there is a problem with the drivers and installation would fail when i tried to install from the downloaded exe.
I have been fixing my own systems for over 20 years, i have never seen a system as screwy as this with a fresh install.

Time Capsule: Need help accessing my video surveillance DVR from the Internet.

I am using the latest 4th Generation Time Capsule attached to a DSL Modem. My 4 video Survilance DVR is connected to a switch then to the Time Capsule. How or what is needed to be able to access the DVR via the internet. I am able to access the DVR from within the home network only. Would appreciate some guidance.
Thanks in advance.

Is the modem bridged?
If not and working in router mode then the TC should be bridged.. this will never work if you have double NAT.
Whichever box is the main router will need to forward the required ports for the camera dvr.. does the software use port 80 ie html?? That means you just forward port 80 to the IP address of the dvr. But find out the port.. the dvr instructions should tell you. Port forwarding on the TC.. ain't hard.. just google for the instructions. If the dsl modem is router, read its manual.
You will need to lock the ip of the dvr so it doesn't shift. Do that in the router if possible but I am not sure you can on the TC. You will need to do it on the device using a static ip.
The other thing is public IP .. do you have a static public address.. if not you will need to run dyndns. this is not available in the TC.. as most things are not available. So you will also need to check the dvr remote access instructions as it might have a dyndns client.. or you will have to use dsl modem as router even if you currently bridge it.
Sorry this is making it complicated.
Give some feedback and we can go from there.
What is the main router?
What modem is it exactly?
What make and model is the DVR? A URL to the pdf manual will help if it gets complicated.
What port do you use to access the DVR?
Is there a dyndns client in the dvr?

I need help accessing a download

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