I need help my computer isn't working and there is no was to get on my iTunes and I just updated my phone and now it's stuck on where it shows the plug connected to iTunes help!!!!
I need help my computer isn't working and there is no was to get on my iTunes and I just updated my phone and now it's stuck on where it shows the plug connected to iTunes help!!!!
There is no other way than to plug into a computer to restore the phone. You can use another computer to do so, but in case you did not back up to iCloud your data and settings will be gone.
Follow this article to connect in recovery mode:
iOS: Unable to update or restore
Similar Messages
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i have an ipod touch 3rd gen.I used the function of erasing all contents and settings and now i am stuck with this screen showing the apple logo and the loading sign for the past 17 hours.CAN SOMEONE PLEASE HELP!!!!!!!!!!!!
Hold down the on/off button and the home button for 20 to 30 sec, when the iPod starts and the Apple logo is on the screen release the on/off button but continue to hold the home button until you see the plug into iTunes screen. Connect the iPod to iTunes and you should be good to go.
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i was updating to ios7 and my phone turned off and now it wont turn back on. it shows the apple sign but it slowly fades away and so on. Help!
Hello there, RFJA2211.
The following Knowledge Base article offers up some great troubleshooting steps for unexpected power off of your iOS device:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
i try to unstall my creative cloud and adobe manager by delete their file, and now try to restall it, but it show the code.84
Hi Acacia_km,
I believe you are only trying to install the fresh version of Creative Cloud Desktop application ? If yes, please navigate to the following location and perform the steps as mentioned .
For Windows
1) Navigate to : C:\Program Files (x86)\Common Files\Adobe\OOBE
2) Rename this folder to OOBE_old and try the installation of the Creative Cloud Desktop Application.
For Mac
1) Navigate to : /library/application support/Adobe/OOBE
2)Rename this folder to OOBE_old and try the installation of the Creative Cloud Desktop Application.
Do let us know if this works fine for you or if you require any further help regarding this.
Cheers,
Kartikay Sharma -
WHat do i do? the home sharing is on on all devices. all the device r connected to the same connection, it just stopped working for no reason!!!!!! yesterday it worked, today i just listened to the radio on apple it and it stopped working! what do i do??
have you tried to reboot both atv and ipad?
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My Music Video isn't working, and now my Ipod isn't recognized
Last night I tried to play a video that I purchased from iTunes and my Ipod froze for about a minute and then went back to the list of videos (screen). Today I tried to plug it in to my computer to see if I would experience the same thing in iTunes, and a message comes up saying that "the USB device is not recognized". I uninstalled both the iPod Software and the iTunes software, and then reinstalled them both from the apple site (for the latest versions). My iPod is still not recognized but for some reason it Now charges (nothing happened before).
I've restarted my computer a few times, and restarted the iPod serveral times also.
Other videos work fine, just not my music video (and now not my iPod).
Is there anything I can do short of erasing all my songs and re-starting from scratch?
Please, anybody?Does anybody at least know why my music video isn't working? I have other videos on the iPod and they work perfectly.
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I started to Update my Ipod, and now it is a useless paper weight, what do I do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Since updating to new firefox I have lost a very helpful tool. Before, when I clicked on a website to visit, the color of the print would change from blue to purple to indicate that I had visited that site. Now it does not do that so it is difficult to keep track of what sites I have visited and what sites I haven't when looking down the list of possible sites to visit.
Make sure that you do not run Firefox in permanent Private Browsing mode.
*https://support.mozilla.com/kb/Private+Browsing
*You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
*To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
* Deselect: [ ] "Permanent Private Browsing mode"
Make sure that the History is enabled:
* Tools > Options > Privacy > Firefox will: "Use custom settings for history" > Remember my browsing history
See also http://blog.mozilla.com/security/2010/03/31/plugging-the-css-history-leak/ -
Help Please!
Call Apple, ask for Customer Relations, explain it to them and tell them you are upset about it. They will take care of you.
Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
MacOSG: An Apple User Group iTunes: MacOSG Podcast Follow us on Twitter: MacOSG -
I recently installed a used but in good condition glossy display on my 15" macbook pro as mine the backlight was starting to have issues and there were some surface scratches on the screen. Anyway the screen works perfect except I don't get the grey boot screen when i start the machine up. You can tell the screen is on as you can see the backlight come on. But the screen doesn't actually show anything until it starts to go into OS X. not sure what the problem could be. I relize this is not a big issue but I am stumped on why it is doing this. Also maybe I am just crazy b/c I have dealt with the other screen for such a long time now but it doesn't seem like I am getting exactly the right colors and brighness on the new screen. I have calibrated it and all and like i said it might just be me. More concerned with the whole no boot screen issue. Anyone experience this before, and if so any solutions for me. Thanks.
It's hard to diagnose but you do have a problem. Take it to an Apple store or AASP and have them diagnose your damage. And, no AppleCare does not cover user accidents. Check with your homeowners insurance.
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Firefox has disappeared from my applications now. Thanks for the help.
You can download the previous version (Firefox 3.6) from here: http://www.firefox.com/all-older.html
If you have a PowerPC Mac, then you can also try this unofficial version of Firefox 4: http://www.floodgap.com/software/tenfourfox/ -
How do I download photos from my Android phone to my Mac.
Bluethooth isn't working and neither is Sailing software.
Thanks,Bluetooth is a wireless connection technology, but not a method for downloading photos. If you can get a Bluetooth connection between your phone and your Mac, try opening Image Capture (in the Applications folder) and see if it can import the photos. If not, try a wired connection. If you still have no luck, you'll need to talk to the phone manufacturer.
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I connect my iphone 4 to the itune. It asked me to download a new update for my phone. After I downloaded the update, the itune no longer able to detect my iphone through the USB. My phone is un-responsive showing the plug into the itune icon only on the screen. Please help.
http://support.apple.com/kb/HT1808
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My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,
A Restore first downloads a new copy of iOS to your computer. On a slow Internet connection this can take a long time. How fast is your connection? How long would you expect it to take to download 900 MB?
That's assuming nothing is interfering with the download. Some firewalls and antivirus programs will block the download or slow it down. So you should temporarily disable your security software. Security software can also block the update after the iOS download is complete. -
Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks
In the article Resolve iOS update and restore errors this is what it says about error 14:
Check your USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."
If the USB connection between your device and computer is interrupted, you may be unable to update or restore.
To narrow down the issue, you can also change up your hardware:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
If necessary, resolve any further issues with the USB connection, then with your security software.
If you're still seeing the error message, check for hardware issues by following the next section.
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