I need to change the country on my personal profile.
Trying to purchase ExportPDF and can't do it from my account now because I don't live in the same country anymore. I was told to contact customer service and when I clicked on the link I was taken to a self help page and then to this forum. Anyone have a simple 800 number I can call?
Unfortunately they won't be able to help you either. Adobe has the strict policy that you cannot change the country in your Adobe ID. You'll have to create a new ID.
Similar Messages
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Hi,
I need to change the country for my Apple store account but this message appears "You have a store credit balance; you must spend your balance before you can change stores." but my credit is 1.58$ only and I couldn't buy any app with this amount! Any way how to fix that and I don't have a problem if I lose this 1.58 $?If you can't spend it then you can try contacting iTunes support and ask if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I'm trying to buy CC Photoshop/Lightroom packages. In order to complete payment, I need to change the country from the default options (United States) to Brazil, But I'm not allowed to do it. I've already changed my origin country in my account information.How do I change the country in order to complete payment?
These are the two links I have
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
If the above doesn't help, you will have to contact Adobe (this is an open forum, not Adobe support)
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
I need to change the country of my itunes id but I still have $0.22 in my account that I cant spend. How can I do this? Is there any way I can donate this money to allow me to change my country?
thanksYou can try contacting iTunes support via this page and ask if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I need to change the country and online number
I bought this online number yesterday, and just figured out that I shouldn't have set the country as the US. I desperately need to change the country. If not, there is no use for using this online number, and I'll have to cancel it.
And if I cancel it, can I get a refund of $18 I've payed for the number and my leftover credit? Please let me know ASAP ..There is nothing that you can do to get rid of the balance on your own. Contact iTunes Store Support and seek their assistance. I believe that they can reset your balance for you.
https://expresslane.apple.com/Issues.action -
Dear support Apple! A week ago I moved to Spain and bought 2 Gift Card for 15euro. When I entered the code App Store displays a message that you need to change the country but I was left with 10 cents in the account that not possible to spendt. Please delete this 10 cents from my account
Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are your fellow users. You need to go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I am trying to change the country/ region on my store account. When I press the 'change country/region' section in 'my account' it does nothing.... I have moved country, so I cannot enter valid details of payment and so the store is refusing all app requests.
Has anyone a way around this please?Before you can change countries in iTunes, you will need to have a valid payment information addressed in Ireland. When you have one, you can go ahead and change the country on your account.
- sign in to iTunes
- go to Account Information page
- enter your Apple Id and password
- click on Change country or Region
- enter your new information then save
If you will have a hard time, I suggest contacting email support.
https://expresslane.apple.com/GetproductgroupList.action -
How can I change the country in my personal Adobe Account details
In the Adobe Account, when updating my details, it states that when changing country, in my case from Germany to United Kingdom, I have to ask via this method using the customer service - it reads "Wenn Sie ein anderes Land auswählen möchten, wenden Sie sich bitte an den Kundendienst." So here I am. I have never used this before and have no idea how to see the answer if any are posted.
Why make it so difficult, it must be very common in Europe that people move around nowadays. Why can't I update my details?
I can't read German that well but my account is all in German, at least have an option to change languages.
ThanksHi 7oaksGaz,
1) Due to tax reasons, it's not possible to change the country associated with an existing Adobe ID.
Follow the steps mentioned in the below link as a workaround to create an Adobe ID with the email address you currently use for the existing Adobe ID.
http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
2) You can change the language of the application from AAM preferences
Please find the link below for the article with the steps
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html
Thanks!
Eshant -
I want to change the country associated with my profile
I am now in canada and my profile is linked to Belgium. I want to change that to purchase the adobe suit for students, and i want to keep my profile associated with the same email adress@
ThanksIt is not possible to change the country on Adobe account, if you no not have any order under you account you can try contacting Adobe Customer Service Team,Who may help you with invalidating and Creating a new account with correct country
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Please, someone knows how can I change my country in itunes, so I can change my payment information?
call 1-800-694-7466 ask for itunes billing
ask them to revoke avalible funds
Peace, Clyde -
Need to change the country of my account
I'm currently living in Iceland but moving to the UK next year so I registered my country as the UK. Then when I wanted to make a purchase I couldn't use my credit card as the billing adress is in Iceland and can't be changd. I then tried to reach customer service but after 30minutes of wait it's moving very slow. Can someone change my adress from UK to Iceland so I can get the creative cloud? And what do I do when I move and want to change my adress to the UK? Is that not possible?
You can try contacting iTunes support via this page and ask if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Mac Desktop.processor 2.7 , intel core 17 . 16gh . Created apple album .Tried to purchase but will not me complete as do not have a zip code as my country is Canada.Tried to change country but unable to do .Everthing else seems to have correct Country (itunes/photos/apple store ) .What is the correct pathway to change Country for the Apple Album ?
Thank you .Now I have created album , Changed to correct Country mode , through checkout and started upload to apple store ! Will NOT complete this very last task .Called service provider for wireless internet (only service available in rural NS . Eastlink .ca ) . Service teck says they cannot make it faster .Tried twice again . Is their some way I could load the Apple Album on a transport/ USB stick to take to town where a friend has "real " high speed .? Thank u in advance .
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I just need to change the country in my Profile. How can I do it?
I can't change it from "My address book"
Contact support by phone or web chat.
Mylenium -
Hi
I have problem when I was make a new account in app store I put my country is Kuwait but I was change before one or tow week ,,,now I need to change to my
country ,, when I was try I see MSG say
( you have a store credit balance: you must spend your balance before you can change stores )
please I no need money
its 0,10$,,, I need to change the country now I should make update to my software please help me
this my account in app store in apple
[email protected]You are correct, in order to change the country of your account, you must get rid of the remaining balance. Contact iTunes Customer Service and they can take care of it.
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How can I change the country from my apple id account ?
Hello , I changed my credit card and I need to change the country field from my Apple ID account, for some reason it's unaccessable . Can you please tell me how to change the country field ? thanks
Do you currently have a credit balance in your Store account, ayman? If so, you'll need to spend that in order to change your country.
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